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Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
CMU Silicon Valley

                                TED SELKER                         Buisness mentoring
                                                     MIT
                                                  Media Lab        The Generator Fund
User System Ergonomic Research               Context Aware Group
   IBM Almaden Research Center,                  1999 - 2008
        Stanford University

    Physical,              D
                                    Graphical,
                            M

                            T
                                                          & Cognitive
                            L
                            B

                                  ALU
                                  Reg




                                        Human Computer Interface
Context Aware Computing

Using Sensors and Virtual sensors
To understand and
respect human intention
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
:Industrial Design Intelligence:
                  Engineering and evaluation a perspective
                 http://cac.media.mit.edu/weblogs/idi04/assignments
•
    Sept 12   :TrackPoint; the makings of an ergonomic product and article
    Sept 14   :Famous Industrial Design examples; Design of the 20th Century
    Sept 19   :Discussion of product design projects
•   Sept 21   :Thinkpad stories of design challenges and solutions
    Sept 26   :Prototyping stories, deconstruct product
•   Sept 28   :Invention and evaluation of graphical interfaces
    Oct 3     :Physical model making
    Oct 5     :Discuss project description proposals and paper
    Oct 10    :Columbus day
    Oct 12    :Discuss project description proposals, discuss ID magazine
    Oct 17    :The Idea of Design: perspectives from the design world
    Oct 19    :Project mock-ups presented, and discuss Charles Eames
    Oct 24    :Discuss Design for the real world, and Raymond Loewy
    Oct 26    :Discuss project evaluation and Richard Sapper
    Nov 7     :Sensation and Perception and deconstruct product
    Nov 9     :Memory and Learning
    Nov 14    :Writing a paper
    Nov 16    :Motor control
    Nov 21    :Project evaluation discussion
    Nov 23    :Thanksgiving
    Nov 28    :Discuss drafts of papers
    Nov 30    :Product lifecycle
    Dec 5     :Psychology of everyday things
    Dec 7     :Presenting projects
    Dec 12                :Project reviews
Industrial Design Intelligence:
Courses and workshops

The movement of product design from a style-based
discipline to a cognitive science and engineering-
supported, aesthetics-based discipline. We strive
to expose technology gracefully in products. A
course in mechatronics is a small beginning for a
product designer to understand the vast array of
materials, how to design new materials, and how to
understand the psychological and behavioral
realities of humans. Multidisciplinary teams can
help, but it is difficult for people to continually
argue from different perspectives. We must educate
ourselves to span evaluation engineering and
aesthetics to move product design into a future
where things look and act in a natural way.
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
• We live in “virtual” and “real” worlds
• We must evaluate to contribute
  With new,
  Intelligent,
  Technology
Exposing function through design -
Scenario, human connection, technology, evaluation
Product Design?
• Art: creating ideas to create an emotional reaction
• Science: creating ideas that other people cite
• Design: is creating things of value
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
What does a designer do?
       Necessity: mother of invention?


• Plan to create something?
• Limits to planning
   – Practice helps (chess)
• Empathy does it exist?
   – I know what the designer will do
   – I know what the engineer will need
   – I know how this will be used
• Assign a designer?
   – Domain and technology matter
      • Grocery shopping aint rocket science
Kitchen technology born with people

             190,000 years of cooking,




Plumbing 1500 BC

                                    Namche Bazzar today
Kitchen design created people…




  Kitchen gadget 1500 BC   2004 AD
Make rather than store dishes?




• Personalized dishes
• When you need them
Smart useful things
• Materials           Chameleon mug
   – Look like a mug when coffee
   – Look like a tumber when ice tea
• Electronics         Leftover timer
   – Count days in fridge
• Smarts …            Talking Trivet…
   –   Needs re-warming
   –   Hot and ready to eat
   –   Cooked and ready to take out
   –   Fire!
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Creating Thinkpads?
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
In Keyboard
Pointing
              Finger Control Everywhere!
Remote Controls
Air Traffic Control     TrackPoint
Surgical Instruments
Sightless Pointing
Prosthetics pointing
Steering
Two Handed
Industrial
Controllers
Arcade Games
In Mouse Scrolled
Towards a Behavioral Motor Match
•   Placement
•   Eye Tracking
•   Wiggly Fingers
•   Going Fast
•   Movement Feedback
•   Gripiness
•   Mouse Lockout


                             Select and Type
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Scrolling....
                 Does another input help?


     great 3

very good 2

     good 1

     OK      0

     poor -1

very poor -2

 terrible   -3
                 Mouse WheelMouse JSMouse   2hand
Petina
Privately on you?

On you, private?
Forms and their implications
             Keyboard size and implications
                     Hinge and implications

              •   Keyboard size and implications
              •   Hinge implications
              •   Durability, maintainability
              •   look
$100 Laptop studies
Artifacts and Evaluation


                Hildegard Schmaltz <schhi@leatherman.com>
    08/13/2001 06:38 PM
                To:        "Ted Selker (E-mail)" <selker@media.mit.edu>
                cc:
    Subject:    WAVE IS DANGEROUS


    Dear Mr. Selker,


    We are very sorry to hear of your accident with the Wave.             Your email was
    the first time that we have heard of this type of accident with this tool.
    In consulting with our engineering department, they wonder if the tool may
    have a damaged component.       We would like to get the tool back to the factory
    for inspection and repair or replacement as soon as possible.
    For your convenience, we can have your tool picked up by UPS Call Tag
User System Ergonomic Research
        IBM Almaden Research Center
            San Jose California
Physical,

              Graphical,

                               & Cognitive




                Human Computer Interface
Creating …
Integrated
Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design
Augmented Kitchen
Chandelier video projector
Chandelier Video Projector
A Spoon that teaches cooking




• Better food
• Teaching cooking
Sec.
             Graphical interface mappings               20
                                                       17.5
     Selction Performance: Masked (top) and Unmasked
                                                        15
16
                                                       12.5
14

12                   Restrained
                     Free
                                                       10
10

8
                                                       7.5
6

4
                        Masked                           5         Day 1
2                                                      2.5
                    Unmasked
0
      No Mask -20      -40        -60   -80   -100       0
                                                              T1   T2   T3   T4
Invention is a performance -
Personal credo

• Inventing is like an action movie
   – Grab for a branch, it breaks, land in the water and swim…
   – The way it doesn’t work moves you forward
• Audition stories and roles
   – Think of many possible ways out
       • keep thinking about it
• All the world is a stage.
   – Slowly replace pantomime for real sets and actors
• Have things/ideas compete, not people
• Pretend things are the way you want them
• Create it from anything
   – All tools are made of other tools
   – Prototype here and now
1.    Annotated smart kitchen                                    Recognizing and coaching activity in kitchen
                              2.    Alzheimer's Living Center                                  Adaptive interface to support communication for people with dementia
                              3.    Attention vending machine                                  Socially interpreted interactive media in a vending machine
                              4.    Audio interface tool                                       Tool for exploring audio interface for voting and telephones
                              5.    Attention meter                                            Camera input for interactive
                              6.    Bike alert                                                 Auto system for telling bike car door might open
                              7.    Car coach                                                  Feedback to improve driving
                              8.    Climbing interface                                         Platform for museum interactive
                              9.    Context builder                                            Context aware application engine
                              10.   Considerate thing                                          Sensor/ electronics platform for making considerate things


Context
                              11.   Chameleon tables                                           Computer interactive tables with height control and sensing
                              12.   Digital cigarette                                          Motivation and relationship building demonstration
                              13.   Disruption manager                                         Semantic based system to mediate desktop interactions
                              14.   Driftcatcher                                               Socially aware email annotation interactive
                              15.   Dishmaker                                                  Recycling kitchen manufacturing


Aware
                              16.   e-Bed                                                      Eye gesture based GUI
                              17.   e-Clay                                                     24 degree of freedom design input tool
                              18.   e-Floor                                                    Socially aware floor interactive
                              19.   e-Helmet                                                   Wearable for mediating communication for bicyclist
                              20.   e-Threshold                                                Context aware receptionist


Platforms
                              21.   EyeaRe                                                     Glasses that can tell interest alertness
                              22.   Exercar                                                    Pedaling accelerator improves acuity and reduces fatigue
                              23.   Face Interface                                             Caricature teaching of facial gesture interface affordances
                              24.   Gesture music ball                                         Instrument builds itself for you
                              25.   Haptic tuner                                               Adaptive feedback to coordinate and improve peoples musical collaboration
Demonstrations and design     26.   Interruption Manager                                       GUI mediation for any platform
                              27.   Kitchen phone                                              System to control and enhance grocery experiences
tools for recognizing and     28.   Invision                                                   Eye gesture based preference system
                              29.   Low Error Voting Interface                                 New approach to ballot design for improved access and accuracy
respecting intention across   30.   Media jukebox                                              Model and feedback smart interactive for selection of media
                              31.   Media windshield                                           Augmented reality car
domains and scenarios         32.   Minerva                                                    Viewing food to suggest recipes
                              33.   Mobile essence                                             Meeting collaboration support system
                              34.   MrWeb,                                                     Collaborative web tools
                              35.   PlaceMap                                                   Location aware engine
                              36.   Power bra                                                  Power harvesting system collects 1 watt from breathing
                              37.   Secure Architecture For Voting Electronically              New approach to reliability/security
Ted Selker                    38.   SMS mediator                                               No cell phone software meeting mediator
Selker@media.mit.edu          39.
                              40.
                                    Smart dice
                                    Smart spoon
                                                                                               Progressive math teaching interactive
                                                                         Sensors for teaching cooking
                              41.   Smart sink                                                 Sensing use of sink for ease and safety
                              42.   Smart refrigerator                                         Energy reducing, food improving preservation
                              43.   Smart utensils                                             Sensing to teach and coach food preparation
                              44.   Talking Trivet, e-sleeve, shoulder pet                     One sensor systems that react to intention
                              45.   Thought for food                                           Systems to use common sense and feedback to interact with food and recipes
                              46.   USPS concept truck                                         Annotation, location awareness support for commercial delivery, (8 demos)
                              47.   Voyager                                                    Location aware system for interactive campus, grocery store, etc.
                              48.   Wireless dashboard                                         Harvested power for sensing and control

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Industrial Design Intelligence: Evaluation Supporting Aesthetic and Functional Design

  • 2. CMU Silicon Valley TED SELKER Buisness mentoring MIT Media Lab The Generator Fund User System Ergonomic Research Context Aware Group IBM Almaden Research Center, 1999 - 2008 Stanford University Physical, D Graphical, M T & Cognitive L B ALU Reg Human Computer Interface
  • 3. Context Aware Computing Using Sensors and Virtual sensors To understand and respect human intention
  • 5. :Industrial Design Intelligence: Engineering and evaluation a perspective http://cac.media.mit.edu/weblogs/idi04/assignments • Sept 12 :TrackPoint; the makings of an ergonomic product and article Sept 14 :Famous Industrial Design examples; Design of the 20th Century Sept 19 :Discussion of product design projects • Sept 21 :Thinkpad stories of design challenges and solutions Sept 26 :Prototyping stories, deconstruct product • Sept 28 :Invention and evaluation of graphical interfaces Oct 3 :Physical model making Oct 5 :Discuss project description proposals and paper Oct 10 :Columbus day Oct 12 :Discuss project description proposals, discuss ID magazine Oct 17 :The Idea of Design: perspectives from the design world Oct 19 :Project mock-ups presented, and discuss Charles Eames Oct 24 :Discuss Design for the real world, and Raymond Loewy Oct 26 :Discuss project evaluation and Richard Sapper Nov 7 :Sensation and Perception and deconstruct product Nov 9 :Memory and Learning Nov 14 :Writing a paper Nov 16 :Motor control Nov 21 :Project evaluation discussion Nov 23 :Thanksgiving Nov 28 :Discuss drafts of papers Nov 30 :Product lifecycle Dec 5 :Psychology of everyday things Dec 7 :Presenting projects Dec 12 :Project reviews
  • 6. Industrial Design Intelligence: Courses and workshops The movement of product design from a style-based discipline to a cognitive science and engineering- supported, aesthetics-based discipline. We strive to expose technology gracefully in products. A course in mechatronics is a small beginning for a product designer to understand the vast array of materials, how to design new materials, and how to understand the psychological and behavioral realities of humans. Multidisciplinary teams can help, but it is difficult for people to continually argue from different perspectives. We must educate ourselves to span evaluation engineering and aesthetics to move product design into a future where things look and act in a natural way.
  • 11. • We live in “virtual” and “real” worlds • We must evaluate to contribute With new, Intelligent, Technology
  • 12. Exposing function through design - Scenario, human connection, technology, evaluation
  • 13. Product Design? • Art: creating ideas to create an emotional reaction • Science: creating ideas that other people cite • Design: is creating things of value
  • 16. What does a designer do? Necessity: mother of invention? • Plan to create something? • Limits to planning – Practice helps (chess) • Empathy does it exist? – I know what the designer will do – I know what the engineer will need – I know how this will be used • Assign a designer? – Domain and technology matter • Grocery shopping aint rocket science
  • 17. Kitchen technology born with people 190,000 years of cooking, Plumbing 1500 BC Namche Bazzar today
  • 18. Kitchen design created people… Kitchen gadget 1500 BC 2004 AD
  • 19. Make rather than store dishes? • Personalized dishes • When you need them
  • 20. Smart useful things • Materials Chameleon mug – Look like a mug when coffee – Look like a tumber when ice tea • Electronics Leftover timer – Count days in fridge • Smarts … Talking Trivet… – Needs re-warming – Hot and ready to eat – Cooked and ready to take out – Fire!
  • 31. In Keyboard Pointing Finger Control Everywhere! Remote Controls Air Traffic Control TrackPoint Surgical Instruments Sightless Pointing Prosthetics pointing Steering Two Handed Industrial Controllers Arcade Games In Mouse Scrolled
  • 32. Towards a Behavioral Motor Match • Placement • Eye Tracking • Wiggly Fingers • Going Fast • Movement Feedback • Gripiness • Mouse Lockout Select and Type
  • 36. Scrolling.... Does another input help? great 3 very good 2 good 1 OK 0 poor -1 very poor -2 terrible -3 Mouse WheelMouse JSMouse 2hand
  • 38. Privately on you? On you, private?
  • 39. Forms and their implications Keyboard size and implications Hinge and implications • Keyboard size and implications • Hinge implications • Durability, maintainability • look
  • 41. Artifacts and Evaluation Hildegard Schmaltz <[email protected]> 08/13/2001 06:38 PM To: "Ted Selker (E-mail)" <[email protected]> cc: Subject: WAVE IS DANGEROUS Dear Mr. Selker, We are very sorry to hear of your accident with the Wave. Your email was the first time that we have heard of this type of accident with this tool. In consulting with our engineering department, they wonder if the tool may have a damaged component. We would like to get the tool back to the factory for inspection and repair or replacement as soon as possible. For your convenience, we can have your tool picked up by UPS Call Tag
  • 42. User System Ergonomic Research IBM Almaden Research Center San Jose California Physical, Graphical, & Cognitive Human Computer Interface
  • 49. A Spoon that teaches cooking • Better food • Teaching cooking
  • 50. Sec. Graphical interface mappings 20 17.5 Selction Performance: Masked (top) and Unmasked 15 16 12.5 14 12 Restrained Free 10 10 8 7.5 6 4 Masked 5 Day 1 2 2.5 Unmasked 0 No Mask -20 -40 -60 -80 -100 0 T1 T2 T3 T4
  • 51. Invention is a performance - Personal credo • Inventing is like an action movie – Grab for a branch, it breaks, land in the water and swim… – The way it doesn’t work moves you forward • Audition stories and roles – Think of many possible ways out • keep thinking about it • All the world is a stage. – Slowly replace pantomime for real sets and actors • Have things/ideas compete, not people • Pretend things are the way you want them • Create it from anything – All tools are made of other tools – Prototype here and now
  • 52. 1. Annotated smart kitchen Recognizing and coaching activity in kitchen 2. Alzheimer's Living Center Adaptive interface to support communication for people with dementia 3. Attention vending machine Socially interpreted interactive media in a vending machine 4. Audio interface tool Tool for exploring audio interface for voting and telephones 5. Attention meter Camera input for interactive 6. Bike alert Auto system for telling bike car door might open 7. Car coach Feedback to improve driving 8. Climbing interface Platform for museum interactive 9. Context builder Context aware application engine 10. Considerate thing Sensor/ electronics platform for making considerate things Context 11. Chameleon tables Computer interactive tables with height control and sensing 12. Digital cigarette Motivation and relationship building demonstration 13. Disruption manager Semantic based system to mediate desktop interactions 14. Driftcatcher Socially aware email annotation interactive 15. Dishmaker Recycling kitchen manufacturing Aware 16. e-Bed Eye gesture based GUI 17. e-Clay 24 degree of freedom design input tool 18. e-Floor Socially aware floor interactive 19. e-Helmet Wearable for mediating communication for bicyclist 20. e-Threshold Context aware receptionist Platforms 21. EyeaRe Glasses that can tell interest alertness 22. Exercar Pedaling accelerator improves acuity and reduces fatigue 23. Face Interface Caricature teaching of facial gesture interface affordances 24. Gesture music ball Instrument builds itself for you 25. Haptic tuner Adaptive feedback to coordinate and improve peoples musical collaboration Demonstrations and design 26. Interruption Manager GUI mediation for any platform 27. Kitchen phone System to control and enhance grocery experiences tools for recognizing and 28. Invision Eye gesture based preference system 29. Low Error Voting Interface New approach to ballot design for improved access and accuracy respecting intention across 30. Media jukebox Model and feedback smart interactive for selection of media 31. Media windshield Augmented reality car domains and scenarios 32. Minerva Viewing food to suggest recipes 33. Mobile essence Meeting collaboration support system 34. MrWeb, Collaborative web tools 35. PlaceMap Location aware engine 36. Power bra Power harvesting system collects 1 watt from breathing 37. Secure Architecture For Voting Electronically New approach to reliability/security Ted Selker 38. SMS mediator No cell phone software meeting mediator [email protected] 39. 40. Smart dice Smart spoon Progressive math teaching interactive Sensors for teaching cooking 41. Smart sink Sensing use of sink for ease and safety 42. Smart refrigerator Energy reducing, food improving preservation 43. Smart utensils Sensing to teach and coach food preparation 44. Talking Trivet, e-sleeve, shoulder pet One sensor systems that react to intention 45. Thought for food Systems to use common sense and feedback to interact with food and recipes 46. USPS concept truck Annotation, location awareness support for commercial delivery, (8 demos) 47. Voyager Location aware system for interactive campus, grocery store, etc. 48. Wireless dashboard Harvested power for sensing and control