SlideShare a Scribd company logo
Easier access to e-content
from anywhere
Johan Tilstra
founder of Lean Library
@leanlibrary
johan@leanlibrary.com
Andrew Cheney
Evidence Services lead
@evidentlybetter
Andrew.Cheney@merseycare.nhs.uk
The library is not
the starting point
Do we have a license for
ScienceDirect? How do I find out?
What method for authentication
should I use - OpenAthens?
Shibboleth? Proxy? VPN?
Issues and questions
Issues and questions
How do I figure out which
method to use to get access?
Is trying to log in even going to
be useful? My library might not
even have a license..
Issues and questions
How am I supposed to know
that this exact same article is
available, via the library, on a
different platform?
How am I supposed to figure
out that’s even *possible*?
Shall I simply … pay?
Access Lab 2020: Easier access to content from anywhere
Access Lab 2020: Easier access to content from anywhere
“It improves my search for
articles a thousand times.
You have taken away a most
hated hurdle in my life.”
Access Lab 2020: Easier access to content from anywhere
10
11
12
13
14
Access Lab 2020: Easier access to content from anywhere
Access Lab 2020: Easier access to content from anywhere
• Very small teams in very large and fragmented organisations
• Typical user is time poor and inexpert at searching for and accessing quality
healthcare content
• Reaching new users and communicating with existing users is extremely
difficult
• Much nationally procured content only available through approved routes eg
hdas.nice.org.uk
Universal Challenges in Health Libraries
• Size of team
• Lack of expertise
• Communication
• Approved routes
• Enables us to reach users at the point of need
• Streamlined access saves user time and
removes barriers to content
• Allows the library service to communicate with
existing users and promote the service to
potential users
• Redirects user to correct version of paper –
reducing need for approved routes
How Lean Library Helps Us
• Initial KBART export of journal holdings (process now automated
through Ebsco LinkIQ)
• Seamless integration with OpenAthens
• Excellent customer support and Service Desk
Implementing Lean Library
Impact of Lean Library
Lean introduced May 2019
Monthly OpenAthens Authentications
Ebsco Elsevier Wiley SAGE T&F Springer
6 months pre lean 153 138 88 45 50 13
6 months post lean 267 239 134 69 68 25
% increase 75% 73% 52% 53% 36% 92%
Questions? Feedback?
Johan Tilstra
founder of Lean Library
@leanlibrary
johan@leanlibrary.com
Andrew Cheney
Evidence Services Lead
@evidentlybetter
andrew.cheney@merseycare.nhs.uk
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Access Lab 2020: Easier access to content from anywhere

  • 1. Easier access to e-content from anywhere Johan Tilstra founder of Lean Library @leanlibrary [email protected] Andrew Cheney Evidence Services lead @evidentlybetter [email protected]
  • 2. The library is not the starting point
  • 3. Do we have a license for ScienceDirect? How do I find out? What method for authentication should I use - OpenAthens? Shibboleth? Proxy? VPN? Issues and questions
  • 4. Issues and questions How do I figure out which method to use to get access? Is trying to log in even going to be useful? My library might not even have a license..
  • 5. Issues and questions How am I supposed to know that this exact same article is available, via the library, on a different platform? How am I supposed to figure out that’s even *possible*? Shall I simply … pay?
  • 8. “It improves my search for articles a thousand times. You have taken away a most hated hurdle in my life.”
  • 10. 10
  • 11. 11
  • 12. 12
  • 13. 13
  • 14. 14
  • 17. • Very small teams in very large and fragmented organisations • Typical user is time poor and inexpert at searching for and accessing quality healthcare content • Reaching new users and communicating with existing users is extremely difficult • Much nationally procured content only available through approved routes eg hdas.nice.org.uk Universal Challenges in Health Libraries
  • 18. • Size of team • Lack of expertise • Communication • Approved routes • Enables us to reach users at the point of need • Streamlined access saves user time and removes barriers to content • Allows the library service to communicate with existing users and promote the service to potential users • Redirects user to correct version of paper – reducing need for approved routes How Lean Library Helps Us
  • 19. • Initial KBART export of journal holdings (process now automated through Ebsco LinkIQ) • Seamless integration with OpenAthens • Excellent customer support and Service Desk Implementing Lean Library
  • 20. Impact of Lean Library Lean introduced May 2019 Monthly OpenAthens Authentications Ebsco Elsevier Wiley SAGE T&F Springer 6 months pre lean 153 138 88 45 50 13 6 months post lean 267 239 134 69 68 25 % increase 75% 73% 52% 53% 36% 92%
  • 21. Questions? Feedback? Johan Tilstra founder of Lean Library @leanlibrary [email protected] Andrew Cheney Evidence Services Lead @evidentlybetter [email protected]