Advance it (group5)
- 1. I V Y V I D A L L O N P R E S E N T E R Using Advanced Information Technology to Increase Performance
- 2. Information and the Manager’s Job Data Raw, unsummarized, and unanalyzed facts. Information Data that are organized in a meaningful fashion
- 3. Attributes of Useful Information Attributes Quality The accuracy and reliability of available information affects the quality of decisions that managers make using the information. Timeliness The availability of real-time information that reflects current conditions Completeness Complete information allows managers to exercise control, achieve coordination, or make an effective decision Relevance Having information that suits a manager’s particular needs and circumstances assists managers in making better decisions.
- 4. Factors Affecting the Usefulness of Information Figure 18.1
- 5. What is Information Technology? Information Technology set of methods or techniques for acquiring, organizing, storing, manipulating, and transmitting information Management Information System specific form of IT that managers utilize to generate the specific, detailed information they need to perform their roles effectively
- 6. What is Information Technology? Managers need information for three reasons: 1. To make effective decisions 2. To control the activities of the organization 3. To coordinate the activities of the organization
- 7. Information and Control Managers achieve control by: 1. Establishing measurable goals 2. Measuring actual performance 3. Comparing actual performance with goals 4. Evaluating results and taking any corrective action
- 8. The Effects of Advancing IT IT helps create new product opportunities that managers and their organizations can take advantage of IT creates new and improved products that reduce or destroy demand for older, established products
- 9. Computer Networks Network Interlinked computers that exchange information. Servers are powerful computers that relay information to client computers connected on a Local Area Network (LAN).
- 10. Types of Management Information Systems Operating system software software that tells computer hardware how to run Applications software software designed for a specific task or use
- 11. Types of Information Systems Transaction Processing Systems A management information system designed to handle large volumes of routine, recurring transactions. Were the first computer-based information systems handling billing, payroll, and supplier payments.
- 12. Types of Information Systems Operations Information Systems A management information system that gathers, organizes, and summarizes comprehensive data in a form that managers can use in their nonroutine coordinating, controlling, and decision-making tasks. Can help managers with non-routine decisions such as customer service and productivity.
- 13. Types of Information Systems Executive Support System A sophisticated version of a decision support system that is designed to meet the needs of top managers. Group Decision Support System An executive support system that links top managers so that they can function as a team.
- 14. Expert Systems and Artificial Intelligence Artificial Intelligence Behavior by a machine that, if performed by a human being, would be called “intelligent” Already possible to write programs that can solve problems and perform simple tasks
- 15. Enterprise Resource Planning Systems Enterprise Resource Planning Systems Multi-module application software packages that coordinate the functional activities necessary to move products from the design stage to the final customer stage.
- 16. Enterprise Resource Planning Systems 1. Help each individual function improve its functional-level skills 2. Improve integration among all functions so that they work together to build a competitive advantage for the company
- 17. Types of Information Systems E-Commerce Systems Trade that takes place between companies, and between companies and individual customers, using IT and the Internet
- 18. Types of E-Commerce Figure 18.5
- 19. E-Commerce Systems Business-to-business (B2B) trade that takes place between companies using IT and the Internet to link and coordinate the value chains of different companies B2B marketplace Internet-based trading platform set up to connect buyers and sellers in an industry
- 20. E-Commerce Systems Business-to- customer (B2C) trade that takes place between a company and individual customers using IT and the Internet
- 21. Strategic Alliances, B2B Network Structures, and IT B2B network structure A series of global strategic alliances that an organization creates with suppliers, manufacturers, and distributors to produce and market a product.
- 22. Flatter Structures and Horizontal Information Flows Boundaryless Organization An organization whose members are linked by computers, faxes, computer-aided design systems, and video teleconferencing and who rarely, if ever, see one another face-to- face.