An analysis-of-customer-satisfaction-on-wedding-photography
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This document analyzes customer satisfaction with wedding photography services in Bangladesh. It discusses the research methods, presents findings from customer surveys on factors like photographer friendliness, customization options, and photo quality. The findings section shows the results of customer surveys on various aspects of service. Based on the findings, the document provides recommendations to photography agencies on areas like agreements, pricing, negotiation options, and delivery timelines.
An analysis-of-customer-satisfaction-on-wedding-photography
- 1. An analysis of customer satisfaction on wedding photography services in Bangladesh for the up coming wedding photography agencies
- 2. Executive Summary Information about the research Methods followed to conduct this research Findings Suggestions
- 3. Introduction Origin of the study Background of the study Purpose statement Scope of the study Limitations Methodology of the study
- 4. Findings and Analysis 0% 10% 20% 30% 40% 50% 60% Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree 1.Photographers are friendly and co-operative Friendly and co-operative 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree 2. clients can customize service packages can customize service packages
- 5. Findings and Analysis 0% 5% 10% 15% 20% 25% 30% 35% 40% Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree 3. photographers start service on time start service on time 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree 4. Photographers give best quality photos Photographers give best quality photos
- 6. Findings and Analysis 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Strongly agree Agree Neither aagree nor disagree Disagree Strongly disagree 5. Photographers abstain from unfair use of photographs Photographers abstain from unfair use of photographs 0% 5% 10% 15% 20% 25% 30% Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree 6. Photographers keep personal information confidential Photographers keep personal information confidential
- 7. Findings and Analysis 0% 5% 10% 15% 20% 25% 30% Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree A. deal with agreement paper deal with agreement paper 0% 5% 10% 15% 20% 25% 30% 35% 40% Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree B. service charge consistent with budget service charge consistent with budget
- 8. Findings and Analysis 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree C. clients can negotiate service charge can negotiate service charge 0% 5% 10% 15% 20% 25% 30% 35% Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree D. Photographers deliver photos on time Photographers deliver photos on time
- 9. Recommendation Agreement paper Service charge Chance to negotiate Product delivery
- 10. Conclusion “Give us your valuable opinions regarding our services, quality control and support us to grow bigger everyday.” -JH Shuvo – CEO Dream Weaver