The document discusses the San Francisco Department of Public Works' process of migrating their sewer infrastructure data from file-based storage to an Oracle database integrated with CAD/GIS software. It describes a phased approach including loading data, training users, and adapting workflows. The new system provides a single source of accurate spatial and attribute data, improves productivity through standardized tools, and enables greater access and integration across applications. Lessons learned include allowing time for users to adapt and maintaining flexibility during implementation.