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Srinath Perera
VP Research, WSO2
srinath@wso2.com
Analytics and AI: The Good, the
Bad and the Ugly
Predictive Analytics
2
Machine learning
• Given examples build a
program that matches those
examples
• We call that program a
“model”
• Major improvements in last
few years (e.g. deeplearning)
Can you “Write a program
to drive a Car?”
2
AI: History
• Perception Tasks
• Voice recognition ( Siri, Google
Agent, Amazon Echo)
• Language Understanding ( ?? )
• Video recognition ( ?? )
• Cognitive Tasks
• 1999 IBM Deepblue beats Chess
Champion Kasparov
• 2011 IBM Watson beats human
champion in the quiz show
Jeopardy
• 2016 Deepmind’s AlphaGo beats
Go Champion Lee Sedol
3
AI: Status Quo
• Hitting Human
performance in voice,
translation
• Auto Driving
( Google, Tesla)
• Chatbot Lawyer
• AI generated Art
4
Good
• AI may be the next revolution
to propel human’s to next level
• Replace manual Jobs
• Age of abundance ( better
food, cloths, health,
education to all)
• Universal Basic Income
• We might be able to work
only 4 hours a day
5
Compared to pre-industrial
revolution, most of us eat better,
have better cloths, live better and
longer than the royalty in 18th
Century
To understand, we
need to pick a time
• Short Term (5 years) -
Concerns right now
• Medium (10-20 years) -
Concerns of wider
application
• Long term - Where does
everything leads
6
Bad>Short Term: Bias
7
It is very hard to debug
the models and know
what it will do (e.g.
Stock Market flash
crashes)
Example: Model to
decide who to hire
• Our models
inherit our
biases
• Models will
enhance
current status
quo.
• Not enough
data means
low rank
Bad>Short Term: Other 0.01%
• AI tells 99.99% of the time you will
• Commit a crime
• Does not pay back the loan
• Does not do well in life
• What if you are the 0.01%
• Also 0.01% is pushed to be 99.99%
• Filter bubble
• Suggestive advertisements ( what if they show
you more cigarettes because you are in the
profile)
• Idea that you are not in control ( Where is free
will?)
8
Bad: Medium
Term: Jobs
• Autonomous diving will
wipe out lot of Jobs
• Amazon Go will wipe
out more
• Even professionals seem
to be in trouble
( Lawyers, Doctors)
• So are Artists
9
Is there anything useful left
for us to do?
Bad: Medium Term>Possible Futures
10
Case 2: AI is owned by all (e.g.
governments)
• Use wealth to give a UBI
• Focus on larger goals to give humans
direction ( explore the universe)
Case 3: We can out-law AI and try
to contain it. Unlikely to work long
term
Case 1: What if there is
N companies doing all
AI, robots
• How can other humans pay for
services?
• Resources will run out
• A war will come sooner or later
Bad: Medium Term>There is Hope
• Humans might start thinking beyond day to day running earth
• Lot of work is interfacing: finding the data, asking questions
• Human interactions, human made will have a premium (e.g.
hand loom)
11
• Best work can be done
by human + AI
• Most decisions are made
without full information
=> leadership
• New Jobs ( e.g. AI
phycologists)
Bad: Medium Term>Injustice of Status Quo
• Same time Status quo is not great. Many do not have
• Healthy food ( AI and automation might do it)
• Best health care (AI can do it)
• Best education (AI can do it)
• Best legal support (AI can do it)
12
Is it fair to hold the status Quo and
let them suffer?
13
Evil AI:
Why
should I do
what
humans tell
me?
Parental AI:
these humans do
not know what
is good for them,
I will protect
them from
themselves!
Ugly: AI Armageddon
Unconcerned AI: I need to explore the universe and
to do that I need all metals and energy in earth
Can’t we build a Safe AI?
• Asimov’s three Laws
• Keep power with humans
• Problem is that it is very hard
formulate the requirement
• Safety of humans might means
AI keep us in cages
• Happiness of Humans might
mean put us in our own matrix
• Peace might mean wipe out
everything
14
For more detail https://
www.ted.com/talks/
stuart_russell_how_ai_might_make
_us_better_people
Possible Futures
15
AI and Humans will
merge
(e.g. Brain computer interfaces)
We figure out a limited use of AI
(e.g. Advisory role or a servant role
such as Asimov three laws)
We keep AI out
AI takes over
( that will be the
end)
Conclusion
16
We need to start think about Jobs
changes and transitions
However, it is a economic and
political problem, not a technical
problem!!
Don’t panic yet, we are not even close to general AI
or self aware AI
With luck there is enough time before a threat is
eminent
Bias and other
immediate
problems are
real
Questions?

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Analytics and AI: The Good, the Bad and the Ugly

  • 1. Srinath Perera VP Research, WSO2 [email protected] Analytics and AI: The Good, the Bad and the Ugly
  • 2. Predictive Analytics 2 Machine learning • Given examples build a program that matches those examples • We call that program a “model” • Major improvements in last few years (e.g. deeplearning) Can you “Write a program to drive a Car?” 2
  • 3. AI: History • Perception Tasks • Voice recognition ( Siri, Google Agent, Amazon Echo) • Language Understanding ( ?? ) • Video recognition ( ?? ) • Cognitive Tasks • 1999 IBM Deepblue beats Chess Champion Kasparov • 2011 IBM Watson beats human champion in the quiz show Jeopardy • 2016 Deepmind’s AlphaGo beats Go Champion Lee Sedol 3
  • 4. AI: Status Quo • Hitting Human performance in voice, translation • Auto Driving ( Google, Tesla) • Chatbot Lawyer • AI generated Art 4
  • 5. Good • AI may be the next revolution to propel human’s to next level • Replace manual Jobs • Age of abundance ( better food, cloths, health, education to all) • Universal Basic Income • We might be able to work only 4 hours a day 5 Compared to pre-industrial revolution, most of us eat better, have better cloths, live better and longer than the royalty in 18th Century
  • 6. To understand, we need to pick a time • Short Term (5 years) - Concerns right now • Medium (10-20 years) - Concerns of wider application • Long term - Where does everything leads 6
  • 7. Bad>Short Term: Bias 7 It is very hard to debug the models and know what it will do (e.g. Stock Market flash crashes) Example: Model to decide who to hire • Our models inherit our biases • Models will enhance current status quo. • Not enough data means low rank
  • 8. Bad>Short Term: Other 0.01% • AI tells 99.99% of the time you will • Commit a crime • Does not pay back the loan • Does not do well in life • What if you are the 0.01% • Also 0.01% is pushed to be 99.99% • Filter bubble • Suggestive advertisements ( what if they show you more cigarettes because you are in the profile) • Idea that you are not in control ( Where is free will?) 8
  • 9. Bad: Medium Term: Jobs • Autonomous diving will wipe out lot of Jobs • Amazon Go will wipe out more • Even professionals seem to be in trouble ( Lawyers, Doctors) • So are Artists 9 Is there anything useful left for us to do?
  • 10. Bad: Medium Term>Possible Futures 10 Case 2: AI is owned by all (e.g. governments) • Use wealth to give a UBI • Focus on larger goals to give humans direction ( explore the universe) Case 3: We can out-law AI and try to contain it. Unlikely to work long term Case 1: What if there is N companies doing all AI, robots • How can other humans pay for services? • Resources will run out • A war will come sooner or later
  • 11. Bad: Medium Term>There is Hope • Humans might start thinking beyond day to day running earth • Lot of work is interfacing: finding the data, asking questions • Human interactions, human made will have a premium (e.g. hand loom) 11 • Best work can be done by human + AI • Most decisions are made without full information => leadership • New Jobs ( e.g. AI phycologists)
  • 12. Bad: Medium Term>Injustice of Status Quo • Same time Status quo is not great. Many do not have • Healthy food ( AI and automation might do it) • Best health care (AI can do it) • Best education (AI can do it) • Best legal support (AI can do it) 12 Is it fair to hold the status Quo and let them suffer?
  • 13. 13 Evil AI: Why should I do what humans tell me? Parental AI: these humans do not know what is good for them, I will protect them from themselves! Ugly: AI Armageddon Unconcerned AI: I need to explore the universe and to do that I need all metals and energy in earth
  • 14. Can’t we build a Safe AI? • Asimov’s three Laws • Keep power with humans • Problem is that it is very hard formulate the requirement • Safety of humans might means AI keep us in cages • Happiness of Humans might mean put us in our own matrix • Peace might mean wipe out everything 14 For more detail https:// www.ted.com/talks/ stuart_russell_how_ai_might_make _us_better_people
  • 15. Possible Futures 15 AI and Humans will merge (e.g. Brain computer interfaces) We figure out a limited use of AI (e.g. Advisory role or a servant role such as Asimov three laws) We keep AI out AI takes over ( that will be the end)
  • 16. Conclusion 16 We need to start think about Jobs changes and transitions However, it is a economic and political problem, not a technical problem!! Don’t panic yet, we are not even close to general AI or self aware AI With luck there is enough time before a threat is eminent Bias and other immediate problems are real