Andrew phillips resume february 2016
- 1. ANDREW PHILLIPS MBA, PMP, Agile, Certified Six Sigma Master Black Belt [email protected] (770) 827-1817 Senior Program/Lean Six Sigma Master Black Belt transformational/change manager with program management, quality analysis, resource management, professional services management, and business process improvement experience. Experience with transactional and services Six Sigma projects. Results- oriented operational experience focused on driving efficiencies through the use of metrics as well as international experience including customerprofiling and program development. Experience with change and transformations management and strategy development. Experience with resource management and professional services management. Experience with CMMI and Agile capability methodologies. Global Center of Excellence Leader. STRENGTHS Agile Coach Six Sigma Master Black Belt Executive Management Presentations LEAN Manager PMP, Agile, and CMMI Methodology Transforamtional Strategy Compliance PCI/DSS Professional Services Management PROFESSIONAL EXPERIENCE Senior LEAN Agile Coach Northwestern Mutual Insurance Company 2015 Large U.S. Insurance Company Coached a team of 15 LEAN Agile Coaches. Developed a Ttansformation strategy. Exercised a leadership role, ensuring the completion of projects within defined time-lines, budget controls and quality standards. Assistant Director Capability MethodologyProcess Improvement Consultant EY (Ernst and Young) 2014-2015 Large U.S. Management Consultant Company Developed Several Agile Process Methods. Exercised a leadership role, ensuring the completion of projects within defined time-lines, budget controls and quality standards. Mentor Six Sigma 4 LEAN Green and Black Belts. Senior LEAN Six Sigma Process Consultant / Trainer Under contract with Alacer Groups with PwC, Seattle, WA 2014 Large U.S. Management Consultant Company Facilitated 10 LEAN/ Six sigma events to map out processes for audit line of business. Led effort documenting with Process maps, SIPOC’s, construct diagrams, and readiness assessments documentation for financial audits which resulted in a 25% decrease in Audit time.. Senior Six Sigma Process Engineer Under contract to Hudson Insurance with NIIT Technologies, Atlanta, GA 2013-2014 Large U.S. Insurance Company Led 5 Kaizen events to map out processes for surety insurance line of business Led effort documenting with Process maps, SIPOC’s, construct diagrams, and readiness assessment’s documentation for insurance claim processes.
- 2. ANDREW PHILLIPS (770) 827-1817 Exercised a leadership role, ensuring the completion of projects within defined time-lines, budget controls and quality standards. Managed Transformation Process Improvement Change. Senior Six Sigma Process Engineer Under contract to HealthNet with North Highland, Los Angeles, CA 2013 Large U.S. Health Care Company Led 3 Kaizen events to map out 15 health insurance processes. Managed The Affordable Health Care Implementation team. Led the effort by prioritizing high priority processes, documenting with Process maps, SIPOC’s, construct diagrams, and readiness assessments documentation for Healthcare. Managed Professional Services for Client Under contract to Capital One with North Highland, Richmond, VA 2013 Large U.S.Bank and Card Company Managed a part of the Well Managed Process Improvement team as part of the strategic Decisions department. Led the effort by prioritizing high priority processes which resulted in 33% decrease in process time. Defined and improve financial and audit processes by 24%. Facilitated 25 Kaizen events for process Owners and managers to define, measure, analyze, improve and control processes. Prepared management reports summarizing resource utilization as well as how project plans are performing against critical schedules and budgets. Led several Six Sigma Process Improvement training sessions. Senior Project Manager – Business Intelligence Under contract to Home Depot, Atlanta, GA 2012 Largest U.S. Home Improvement retail store with 1000+ stores Managed 12 IT BI/EDW projects; leading and synthesizing efforts of on-shore and offshore teams in the development of applications using waterfall and agile methodologies reducing time and cost by 25%. Resource Manager for on shore and off shore resources. Senior Program Manager – IT Professional Services Group NCR, Duluth, GA 2010-2012 World’s largest manufacturer of ATM and ATM software; over 500,000 units in service globally Directed cross-functional EDW/BIprojects with global scope, in service to Accounting, Manufacturing, HR and Finance departments, increasing efficiency by 15%, by using PMP and Agile methodologies. Managed onshore, offshore, and third party contractors using CMMI level 3 methodology, reduced number of defects by 20% Implement prioritization matrix methodology for the management of system change requests which resulted in work efficiency improvements of 30% Led a Lean Six Sigma project on ATM software development that netted $50M in cost-avoidance Six Sigma Black Belt; trained and mentored 5 Green Belts within Professional Services group Global Center of Excellence Leader. Achieved an aggregated average score of 98% on program SQA audits, by documenting and improving the Project Management Process.
- 3. ANDREW PHILLIPS (770) 827-1817 Senior Six Sigma Lean Project Manager/ Project Manager 2001-2009 Par-Technology Contracting Company, Atlanta, GA Project management Process Improvement company Under contract to the Federal Aviation Administration An agency of the US Department of Transportation with authority to regulate and oversee civil aviation Identified process improvements to reduce repetitive tasks delivering 15% improvement Led efforts to prepare for ISO 9000 audits; all audits under scope resulted in no significant findings or defects. Under contract to Globalpayments A Fortune 500 credit, debit and check processing service Led projects in the development of web-banking applications using ASP.NET and C#, reduced defects by 25% Managed Professional Services for Client EDUCATION/TRAINING Hope International University, Fullerton, CA MBA, Business Administration, 2006 Emmanuel School of Religion, Johnson City, TN Masters of Divinity Pacific Christian College, Fullerton, CA Bachelor of Arts NCR University, Duluth, GA Six Sigma Black Belt OTHER ACTIVITIES Vice President Sawnee Ballet Theater, 2006- 2012 Organizer, Bring Your Daughter to Work Day, Global Payments, 2004 President, Lilburn Lions Club, 2001-2002