APIdays Zurich 2019 - APIs for real time communication Miguel Lopes, Dialogic

Jun 4, 2019Download as PPTX, PDF1 like312 views

The document discusses the importance of an API-centric architecture and partner ecosystem for companies. It explains that the value is in offering additional functionality beyond just core products through partnerships. This is achieved by building a distributed microservices architecture and productizing APIs for partners to access. Examples are provided of real-time communication use cases combining voice, video, and messaging with AI and IoT through different API technologies. The conclusion emphasizes starting with customer needs and key partners to develop the right API-enabled solutions and use cases.

The API Business Model
Miguel Lopes, VP Product Line Manager
Enabling Agility

The Why, How, and What
COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 2
is it so important to have an extensive
partner ecosystem via an API-centric
architecture?
WHY

The Why, How, and What
COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 3
do I achieve it and what are the
requirements?
HOW

The Why, How, and What
COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 4
do I offer that leverages this extended
functionality portfolio?
WHAT

Why?
The true value in any product is the value-added offer; no one is an expert on
every aspect of technology…
The level of demand by our customers has increased
• Need more than just a communications platform
• Want something that also increases productivity and integrates across different
departments
Limiting your offer to just your product will expose you to the competition –
either because they have a few more features or are cheaper
COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 5

How?
Distributable microservices architecture where all elements consume
these APIs internally… BE YOUR OWN CUSTOMER
Create an ecosystem of partners that match your business model and do
not require manual activation… It simplifies your quoting process and
“quote to cash” timeline
Productize, productize, productize! Do not fall for the custom
requirements trap
COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 6

What?
Some examples in the
real-time
communications space
COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 7

What?
Some examples in the
real-time
communications space
COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 8

Real-Time Communications
Let’s discuss some use cases in each category of Real-Time
Communications:
COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 9
VOICE VIDEO INSTANT MESSAGING

What about Voice?
AI-Powered Calling and Conferencing Use Case
Audio calling and conferencing – AI assistants that can offer live assistance in a
conference or a call
• Voice transcription
• Action items and adding participants
• Getting contextual information, keywords reports
Leveraging WebRTC/SIP, MQTT and REST APIs with different providers such as
Amazon Alexa, Google Duplex, and IBM Watson
COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 10
VOICE

What about Video?
Smart Businesses Use Case Powered by AI and IoT
Packaging AI, IoT and video can create disrupting offers
• Smart cameras movement detection and 2-way video sessions with a user
• Face recognition doorbells that trigger an action based on who is at the door
Leveraging WebRTC for video sessions, MQTT for sensor data, and REST
API for facial recognition
COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 11
VIDEO

What about Instant Messaging?
RCS Powered by AI and IoT Use Cases
RCS seems to be back from the dead, so how can you leverage it using AI
and IoT?
• Instant notification of sensor triggering or meter abnormal reading with an
attached graph or picture adding more context
• IM AI-powered assistant to execute tasks
Mostly leveraging REST API because it is mainly transactional; MQTT used
for the sensors
COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 12
INSTANT MESSAGING

I get it! But where do I start?
Look at your existing customers and their requirements, it
will help with the WHY
Surround yourself with key partners that share the same
mindset and business model, they will be critical for the
HOW
The use cases presented might not be meaningful for you,
but a variation of them might, and this will be your WHAT
COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 13

COMPANY CONFIDENTIAL. © COPYRIGHT 2019 DIALOGIC CORPORATION. ALL RIGHTS RESERVED. 14
&

Dialogic is a registered trademark of Dialogic Corporation and all companies controlling, controlled by, or under common control with
Dialogic Corporation. (“Dialogic”).
The names of actual companies and products mentioned herein are the trademarks of their respective owners.
05/19
Enabling Agility
Thank You.

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Generate OpenAPI Schema from Golang Code with the Fuego Framework Ewen Quimerc'h, Software Engineer at Theodo Edouard Lacourt, Software Engineer at Theodo apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Green IO Conference at apidays Paris 2024 - Meeting or Missing Targets? Data ...apidays

Meeting or Missing Targets? Data Centres, Hardware, AI and Sustainability Deborah Andrews, Professor at London South Bank University Green IO Conference apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

apidays Paris 2024 - Project API Forge, Naresh Jain, Specmaticapidays

Project API Forge: Streamlining Dev-First API Lifecycle Management Naresh Jain, Chief Catalyst at Jio Platforms Limited and Founder & CEO of Specmatic apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

apidays Paris 2024 - How API Help to Better Serve Clients at Allianz Trade, M...apidays

How API Help to Better Serve Clients at Allianz Trade Mickaël De Sa, Regional Head of Ecommerce at Allianz Trade en France apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Green IO Conference at apidays Paris 2024 - TOSS In Some AI, Pindy Bhullar, UBSapidays

TOSS In Some AI Pindy Bhullar, Green Software Foundation Contributor and PhD Researcher - ESG CTO at UBS Green IO Conference apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

apidays Paris 2024 - Embeddings: Core Concepts for Developers, Jocelyn Matthe...apidays

Embeddings: Core Concepts for Developers Jocelyn Matthews, DevRel, Head of Developer Community at Pinecone apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Green IO Conference at apidays Paris 2024 - What's Behind Avoided Emissions, ...apidays

What's Behind Avoided Emissions? A Systemic Stance to Vinted Case Study David Ekchajzer, Co-Founder at Hubblo Laetitia Bornes, PHD Student at ISAE-SUPAERO Green IO Conference apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

apidays Paris 2024 - Governance of Event-Driven Distributed Systems, Omid Ei...apidays

Governance of Event-Driven Distributed Systems Omid Eidivandi, Solution Architect at Groupe La Centrale apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

apidays Paris 2024 - Contract-Driven Development for Event-Driven Architectur...apidays

Contract-Driven Development for Event-Driven Architectures Hari Krishnan, CTO & Co-Founder at Specmatic Joel Rosario, Chief Scientist at Specmatic apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

apidays Paris 2024 - 7 Rules for Crafting Developer-Friendly API Libraries, B...apidays

7 Rules for Crafting Developer-Friendly API Libraries Beppe Catanese, Developer Advocate at Adyen apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

apidays Paris 2024 - Tackling OpenAPI Drift, Ikenna Nwaiwu, Ikenna Consultingapidays

Tackling OpenAPI Drift Ikenna Nwaiwu, Principal Consultant at Ikenna Consulting apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

apidays Paris 2024 - Advanced API Management and Operations A Developeapidays

Advanced API Management and Operations A Developer and Customer-Focused Approach Bartosz Pietroń, Analyst / IT Architect at BlueSoft and IT Integration/Solutions Architect at Raiffeisen Bank International apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

apidays Paris 2024 - Develop in Parallel and Ship Earlier with OpenAPI and Mo...apidays

Develop in Parallel and Ship Earlier with OpenAPI and Mocking Lee Turner, Senior Software Engineer at WireMock apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

apidays Paris 2024 - Make Your LLM Infrastructure Serverless, Guillaume Blaqu...apidays

Make Your LLM Infrastructure Serverless Guillaume Blaquiere, Group Data Architect at Carrefour apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

apidays Paris 2024 - Modularizing your API with Domain Storytelling Henning S...apidays

Modularizing your API with Domain Storytelling Henning Schwentner, Coder, Coach, Consultant - WPS at Workplace Solutions apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

apidays Paris 2024 - Establishing a Specification Framework for API Managemen...apidays

Establishing a Specification Framework for API Management Federation Daniel Kocot, Head of API Experience and Operations at codecentric AG apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Green IO Conference at apidays Paris 2024 - The Internet is Getting Emptier;...apidays

The Internet is Getting Emptier; That's a Sustainability Problem Romain Jacob, Senior Researcher at ETH Zürich Green IO Conference apidays Paris 2024 - The Future API Stack for Mass Innovation December 3 - 5, 2024 ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/