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Arizona’s Technology Workforce:
Issues, Opportunities, and Competitive
               Pressures
                   Steven G. Zylstra
                   President + CEO
              Arizona Technology Council


                    Thursday, May 10, 2012
         Arizona Association for Economic Development


                                                Join the Conversation
Arizona’s Technology Workforce: Issues,
    Opportunities, and Competitive Pressures
The purpose of including primary research in the Study was to really hear – from
the source - whether Arizona employers face difficulty attracting the scientists and
engineers they need (and, if they do, where that difficulty lies).

•   Primary research: Employer Survey and Interviews
     • 172 individuals from a total of 141 Arizona employers responded completely
        to the survey. Those respondents employ 21,259 science & engineering
        workers in Arizona.
     • Follow-up interviews were conducted with 47 individuals at 33 firms (all
        survey respondents)
•   Primary research also included interviews with universities, community colleges,
    and workforce development and training agencies


                                                             Join the Conversation
Employer Survey and Interviews
One of the questions we wanted to know was, where are Arizona’s technology employees
coming from?




                                                           Join the Conversation
Employer Survey and Interviews
One of the questions we wanted to know was, where are Arizona’s technology employees
coming from?




                                                           Join the Conversation
Employer Survey and Interviews
What do Arizona’s technology employers look for in science & engineering job candidates?

Experience Matters – A Lot.




                                                              Join the Conversation
Employer Survey and Interviews
What do Arizona’s technology employers look for in science & engineering job candidates?

Education Matters Too.




                                                              Join the Conversation
Employer Survey and Interviews
So that’s a snapshot of where Arizona employers get their scientists and engineers, and the
qualifications they’re looking for. How easy is it to find those employees?




                                                               Join the Conversation
Employer Survey and Interviews
What Was Not Behind that Difficulty?

 • It’s not that Arizona institutions don’t graduate enough technology workers. Nor is it
 that there aren’t enough technology workers in Arizona.

 • It’s not that people don’t want to move to Arizona. Good news! Despite what might be
 popular conception, Arizona is not a repellent of technology talent.




                                                                   Join the Conversation
Employer Survey and Interviews
What Was Behind that Difficulty?

 • Technology Industry Concentration (we’re no Silicon Valley)
 • Restrictions/prohibitions on Hiring Non-US Citizens
 • Relatively Lower Wages
 • By Far the Biggest Issue: Finding Scientists and Engineers with at Least Two
 Years of Highly Relevant Experience




                                                          Join the Conversation
Supply-Side Interviews
In addition to the demand-side primary research we did (the surveys and
interviews), we also wanted to get a first-hand sense of the supply side. So
we interviewed leaders from the state’s universities, workforce development
agencies, and community colleges.

 • Among all three supplier groups, there is really a wealth of programs available to help
 supply scientists and engineers to Arizona’s employers.
 • Yet the employers don’t report taking advantage of those programs.
 • There is a very clear disconnect between what the employers said about available
 “supply” programs and what the suppliers themselves reported.




                                                                   Join the Conversation
Moving Forward – Thoughts, Ideas

Companies may need to increase their willingness to grow talent within and/or
hire a greater percentage of recent graduates who have hands-on experience
through internships and capstone-like courses.

There is a disconnect between the suppliers and demanders of technology
talent. There is tremendous opportunity here in simply better connecting
suppliers and demanders.




                                                         Join the Conversation
Questions & Answers

If you would like to contact Steve directly, please email him at
                  szylstra@aztechcouncil.org.




                                                 Join the Conversation

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Arizona Association for Economic Development, Technology Workforce Survey

  • 1. Arizona’s Technology Workforce: Issues, Opportunities, and Competitive Pressures Steven G. Zylstra President + CEO Arizona Technology Council Thursday, May 10, 2012 Arizona Association for Economic Development Join the Conversation
  • 2. Arizona’s Technology Workforce: Issues, Opportunities, and Competitive Pressures The purpose of including primary research in the Study was to really hear – from the source - whether Arizona employers face difficulty attracting the scientists and engineers they need (and, if they do, where that difficulty lies). • Primary research: Employer Survey and Interviews • 172 individuals from a total of 141 Arizona employers responded completely to the survey. Those respondents employ 21,259 science & engineering workers in Arizona. • Follow-up interviews were conducted with 47 individuals at 33 firms (all survey respondents) • Primary research also included interviews with universities, community colleges, and workforce development and training agencies Join the Conversation
  • 3. Employer Survey and Interviews One of the questions we wanted to know was, where are Arizona’s technology employees coming from? Join the Conversation
  • 4. Employer Survey and Interviews One of the questions we wanted to know was, where are Arizona’s technology employees coming from? Join the Conversation
  • 5. Employer Survey and Interviews What do Arizona’s technology employers look for in science & engineering job candidates? Experience Matters – A Lot. Join the Conversation
  • 6. Employer Survey and Interviews What do Arizona’s technology employers look for in science & engineering job candidates? Education Matters Too. Join the Conversation
  • 7. Employer Survey and Interviews So that’s a snapshot of where Arizona employers get their scientists and engineers, and the qualifications they’re looking for. How easy is it to find those employees? Join the Conversation
  • 8. Employer Survey and Interviews What Was Not Behind that Difficulty? • It’s not that Arizona institutions don’t graduate enough technology workers. Nor is it that there aren’t enough technology workers in Arizona. • It’s not that people don’t want to move to Arizona. Good news! Despite what might be popular conception, Arizona is not a repellent of technology talent. Join the Conversation
  • 9. Employer Survey and Interviews What Was Behind that Difficulty? • Technology Industry Concentration (we’re no Silicon Valley) • Restrictions/prohibitions on Hiring Non-US Citizens • Relatively Lower Wages • By Far the Biggest Issue: Finding Scientists and Engineers with at Least Two Years of Highly Relevant Experience Join the Conversation
  • 10. Supply-Side Interviews In addition to the demand-side primary research we did (the surveys and interviews), we also wanted to get a first-hand sense of the supply side. So we interviewed leaders from the state’s universities, workforce development agencies, and community colleges. • Among all three supplier groups, there is really a wealth of programs available to help supply scientists and engineers to Arizona’s employers. • Yet the employers don’t report taking advantage of those programs. • There is a very clear disconnect between what the employers said about available “supply” programs and what the suppliers themselves reported. Join the Conversation
  • 11. Moving Forward – Thoughts, Ideas Companies may need to increase their willingness to grow talent within and/or hire a greater percentage of recent graduates who have hands-on experience through internships and capstone-like courses. There is a disconnect between the suppliers and demanders of technology talent. There is tremendous opportunity here in simply better connecting suppliers and demanders. Join the Conversation
  • 12. Questions & Answers If you would like to contact Steve directly, please email him at [email protected]. Join the Conversation