The document discusses the rising attrition rates in the IT industry during the COVID-19 pandemic, linking it to emotional intelligence (EI) and talent management (TM) processes. It presents findings from a study conducted with 303 respondents from IT organizations in Bangalore, India, indicating that effective EI and TM strategies can improve employee and organizational performance. The research methodology involved a quantitative approach using a well-structured questionnaire to assess the impacts of EI and TM on attrition rates.
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