This document reflects on the learning experience in ENGL 2311. Key lessons included understanding audience and context for any project, using an iterative process to work in a team with specific roles, and leveraging existing resources. The course improved the author's technical writing skills through resume revisions and new documents like cover letters. It also taught using an appropriate level of formality and considering accessibility. Effective information design principles around grouping related content and using whitespace were covered. Group communication projects helped develop teamwork and presentation skills. Technology was emphasized as important for website design and mobile apps to accommodate users. The author felt it was a very useful class that provided knowledge applicable in everyday life.