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© 2019, Amazon Web Services, Inc. or its Affiliates.© 2019, Amazon Web Services, Inc. or its Affiliates.
Rodney Bozo – Sr. Solutions Architect
AWS Systems Manager
Gain operational insights and take action
10/15/19
© 2019, Amazon Web Services, Inc. or its Affiliates.
Agenda
• Quick introduction
• Overview of AWS Systems Manager
• Demo of the most popular features
• Run Command
• State Manager
• Automation
• Patch Manager
• Session Manager
© 2019, Amazon Web Services, Inc. or its Affiliates.
Rodney Bozo’s background
• I have been with AWS for over 3 years. Management Tools SA, focusing on
AWS Systems Manager.
• Prior to AWS, I was working at a large Washington D.C. based private
university, where I was charged with managing the infrastructure supporting
135K users.
• Before that, I worked at Microsoft Partner ISVs for almost 10 years. Also,
engineering and architecture firms, Managed Service Providers, etc.,
supporting mostly Microsoft workloads for about 20 years.
© 2019, Amazon Web Services, Inc. or its Affiliates.
Management & Governance
Optimize
Analyze and reduce cost, improve
efficiency and security posture
Act
Take operational
action on resources
Audit
Audit resource configurations,
user access, and policy enforcement
Monitor
Monitor resources
and applications
© 2019, Amazon Web Services, Inc. or its Affiliates.
AWS Management & Governance
Monitor resources and applications
Optimize to reduce cost and improve security posture
Manage resources and take operational action
Audit user activity and resource configurations
Amazon CloudWatch
AWS Trusted Advisor
AWS Cost and Usage Report
AWS Cost Explorer
AWS Systems Manager
AWS CloudTrail
AWS Config
© 2019, Amazon Web Services, Inc. or its Affiliates.
Cloud Management Challenges
Managing cloud and hybrid environments using a traditional toolset
is complex and costly
Traditional IT toolset not
built for cloud scale
infrastructure
Deploying multiple
products is a
significant overhead
Licensing costs
and complexity
Maintaining
enterprise-wide visibility
is challenging
© 2019, Amazon Web Services, Inc. or its Affiliates.
Customer Challenges
Operate safely and
securely at scale
Map resources to
applications and
environments
Diverse set of tools
for managing hybrid
cloud
Complex licensing
and hard to manage
the management
infrastructure
Ability to build
custom solutions to
meet specific
business needs
© 2019, Amazon Web Services, Inc. or its Affiliates.
Operate Safely and At Scale
The operations cockpit for any cloud at any scale
Support AWS, On-Premises,
and Other Clouds
Use cross-platform capabilities manage
both Windows and Linux
Group
The building blocks of your applications
Visualize
Operational insights for applications
Brings other AWS services in a single console
Act
Using AWS best practices with built-in safeties
© 2019, Amazon Web Services, Inc. or its Affiliates.
Extensible
Hybrid Compliance Open Source Cross-platform Extensible
Works in hybrid
and multi-cloud
environments
Use existing tools
like Ansible,
PowerShell DSC, and
InSpec for
configuration
and Compliance
SSM Agent is open-
sourced on GitHub
Windows and
Linux support
Extensible
capabilities to collect
custom inventory
from instances
© 2019, Amazon Web Services, Inc. or its Affiliates.
AWS Systems Manager Customers & Partners
© 2019, Amazon Web Services, Inc. or its Affiliates.
AWS Systems Manager Capabilities
Resource Groups
Run Command
Inventory
Patch Manager
Automation
Parameter Store
Maintenance Window
State Manager
Session Manager
Distributor OpsCenter
© 2019, Amazon Web Services, Inc. or its Affiliates.
Manage Resources at Scale
Resource groups
Define the building blocks
of your application
Give a meaning to a collection
of AWS resources (as an app, env,
or business unit)
Group AWS resources based on
tags using a simple query
Save a search as a heterogeneous
group of (dynamic) resources
Interact with a group directly rather than
individual resources
© 2019, Amazon Web Services, Inc. or its Affiliates.
Improved Visibility and Control
Setup operational
dashboards
Build and customize your
own ops-dashboards
Leverage your existing Amazon
CloudWatch dashboards
Leverage your existing
CloudWatch metrics
Monitor Compliance
Visualize your application’s metrics
© 2019, Amazon Web Services, Inc. or its Affiliates.
Compliance with Patch Manager
Corp Data Center
Individual instances
not grouped
Patch Group=WebServers
Patch Group=WebServers
Default Patch Baseline
for the OS
Web Server
Patch Baseline
Patch Manager
Maintenance
Window
Compliance Notifications!
© 2019, Amazon Web Services, Inc. or its Affiliates.
Compliance as Code
Author
Compliance checks in InSpec (human
readable, open-source DSL) on GitHub
Run Compliance scans
Using Run Command or periodic scans
using State Manager
View Compliance
On Compliance UI or APIs
© 2019, Amazon Web Services, Inc. or its Affiliates.
Safe and Secure Operations
corp data center
VPC1
Tags
VPC2
Tags
IAM
Run Command Amazon
CloudWatch
Events
CloudTrail
Auditing
© 2019, Amazon Web Services, Inc. or its Affiliates.
Gain Insights FROM Instances
corp data center
Account 1
Account 2
Inventory
Amazon S3
Data Lake
Amazon
QuickSight
AWS
Config
Any BI
Tool!
© 2019, Amazon Web Services, Inc. or its Affiliates.
Easy to Use Automation
Run the automationRole and permissionInputAutomation
document
© 2019, Amazon Web Services, Inc. or its Affiliates.
Wait, what’s a Document?
• Documents are used to express sequence of actions
• Identified using Amazon Resource Names (ARNs)
• Create/Edit Documents, versions, view history, and share
• Parameter validation reduces human error
• Authored in JSON/YAML
• Amazon published AWS-named Documents
© 2019, Amazon Web Services, Inc. or its Affiliates.
3 types of Documents used by State Manager
• Command Documents – State Manager uses command documents to apply a
configuration. These actions can be run on one or more targets at any point
during the lifecycle of an instance. Can target instances based upon tags.
• Policy Documents - Policy documents enforce a policy on your targets. If the
policy document is removed, the policy action (for example, collecting
inventory) no longer happens.
• Automation Documents - State Manager uses automation documents to apply
a configuration. These actions can be run on one or more targets at any
point during the lifecycle of an instance. Need to Specify Instance Ids, but
can grab Instance IDs based upon Tags with native AWS API Calls.
© 2019, Amazon Web Services, Inc. or its Affiliates.
Secrets and Config Data Management
Rotate
password
/app/test/db_password /app/prod/db_password
Dev Test Prod
App
Change notifications
(event-based)
Email
notification
© 2019, Amazon Web Services, Inc. or its Affiliates.
Manage Configuration Drift
Instances
State manager
© 2019, Amazon Web Services, Inc. or its Affiliates.
Interactive Access to Instances with Session Manager
• Interactive browser-based shell and CLI for
EC2 instances
• No need to open inbound ports, manage
SSH keys or certs
• Grant/Revoke access from IAM
• Session auditing and logging
• Support for AWS PrivateLink
CloudTrailIAM
Shell or CLI
VPC1
EC2 instances
Auditing and LoggingAccess Control
© 2019, Amazon Web Services, Inc. or its Affiliates.
Distribute Software Packages
Supports
Installing with safety
Windows network drivers
CloudWatch metrics & logs
A single base agent to install and
manage custom software packages
Upload, share, and manage package
updates and upgrades
Install custom packages or AWS
agents
© 2019, Amazon Web Services, Inc. or its Affiliates.
Other Features
Integrated with AWS
services such as
IAM: granular RBAC
CloudTrail: audited actions
CloudWatch Events:
notification and remediation
Config: configuration history
Available in all AWS
regions including
GovCloud
Accessible through
AWS PrivateLink
SSM Agent is
installed on
AWS Windows
Server, Amazon
Linux and Ubuntu
AMIs
Systems Manager is
SOC, ISO and
PCI compliant,
HIPAA enabled
© 2019, Amazon Web Services, Inc. or its Affiliates.
Future Direction
Operate any
environment
Continuous
Compliance and
remediation
Intelligent
Automation and
Insights
Open and
Extensible
Unified
Experiences
Supports hybrid,
other clouds and
disconnected
environments
Open Source
management artifacts
with Community
contributions and
Partner Solutions
Enterprise grade
Solutions.
Integrations across
AWS Services
CloudTrail smart events
and Operational
Insights
ML recommendations
One-Click policy via
Config Rules with
Systems Manager
remediation
© 2019, Amazon Web Services, Inc. or its Affiliates.
Useful Links
AWS Management Tools Blog
https://aws.amazon.com/blogs/mt/category/management-tools/amazon-ec2-systems-manager/
AWS Blog
https://aws.amazon.com/blogs/aws/category/amazon-ec2-systems-manager/
Product Page
https://aws.amazon.com/systems-manager/
Feedback
ec2-ssm-feedback@amazon.com
Hands-on Labs
https://workshop.aws-management.tools/ssm/
1
2
3
4
5
© 2019, Amazon Web Services, Inc. or its Affiliates.
Shameless Plug
• Management & Governance Track with 71
sessions
• Breakout Sessions (recorded for
YouTube), Workshops, Chalk Talks, and
Builder Sessions
• Customer Meetings (formerly Executive
Briefing Center)
© 2019, Amazon Web Services, Inc. or its Affiliates.
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AWS Systems manager 2019

  • 1. © 2019, Amazon Web Services, Inc. or its Affiliates.© 2019, Amazon Web Services, Inc. or its Affiliates. Rodney Bozo – Sr. Solutions Architect AWS Systems Manager Gain operational insights and take action 10/15/19
  • 2. © 2019, Amazon Web Services, Inc. or its Affiliates. Agenda • Quick introduction • Overview of AWS Systems Manager • Demo of the most popular features • Run Command • State Manager • Automation • Patch Manager • Session Manager
  • 3. © 2019, Amazon Web Services, Inc. or its Affiliates. Rodney Bozo’s background • I have been with AWS for over 3 years. Management Tools SA, focusing on AWS Systems Manager. • Prior to AWS, I was working at a large Washington D.C. based private university, where I was charged with managing the infrastructure supporting 135K users. • Before that, I worked at Microsoft Partner ISVs for almost 10 years. Also, engineering and architecture firms, Managed Service Providers, etc., supporting mostly Microsoft workloads for about 20 years.
  • 4. © 2019, Amazon Web Services, Inc. or its Affiliates. Management & Governance Optimize Analyze and reduce cost, improve efficiency and security posture Act Take operational action on resources Audit Audit resource configurations, user access, and policy enforcement Monitor Monitor resources and applications
  • 5. © 2019, Amazon Web Services, Inc. or its Affiliates. AWS Management & Governance Monitor resources and applications Optimize to reduce cost and improve security posture Manage resources and take operational action Audit user activity and resource configurations Amazon CloudWatch AWS Trusted Advisor AWS Cost and Usage Report AWS Cost Explorer AWS Systems Manager AWS CloudTrail AWS Config
  • 6. © 2019, Amazon Web Services, Inc. or its Affiliates. Cloud Management Challenges Managing cloud and hybrid environments using a traditional toolset is complex and costly Traditional IT toolset not built for cloud scale infrastructure Deploying multiple products is a significant overhead Licensing costs and complexity Maintaining enterprise-wide visibility is challenging
  • 7. © 2019, Amazon Web Services, Inc. or its Affiliates. Customer Challenges Operate safely and securely at scale Map resources to applications and environments Diverse set of tools for managing hybrid cloud Complex licensing and hard to manage the management infrastructure Ability to build custom solutions to meet specific business needs
  • 8. © 2019, Amazon Web Services, Inc. or its Affiliates. Operate Safely and At Scale The operations cockpit for any cloud at any scale Support AWS, On-Premises, and Other Clouds Use cross-platform capabilities manage both Windows and Linux Group The building blocks of your applications Visualize Operational insights for applications Brings other AWS services in a single console Act Using AWS best practices with built-in safeties
  • 9. © 2019, Amazon Web Services, Inc. or its Affiliates. Extensible Hybrid Compliance Open Source Cross-platform Extensible Works in hybrid and multi-cloud environments Use existing tools like Ansible, PowerShell DSC, and InSpec for configuration and Compliance SSM Agent is open- sourced on GitHub Windows and Linux support Extensible capabilities to collect custom inventory from instances
  • 10. © 2019, Amazon Web Services, Inc. or its Affiliates. AWS Systems Manager Customers & Partners
  • 11. © 2019, Amazon Web Services, Inc. or its Affiliates. AWS Systems Manager Capabilities Resource Groups Run Command Inventory Patch Manager Automation Parameter Store Maintenance Window State Manager Session Manager Distributor OpsCenter
  • 12. © 2019, Amazon Web Services, Inc. or its Affiliates. Manage Resources at Scale Resource groups Define the building blocks of your application Give a meaning to a collection of AWS resources (as an app, env, or business unit) Group AWS resources based on tags using a simple query Save a search as a heterogeneous group of (dynamic) resources Interact with a group directly rather than individual resources
  • 13. © 2019, Amazon Web Services, Inc. or its Affiliates. Improved Visibility and Control Setup operational dashboards Build and customize your own ops-dashboards Leverage your existing Amazon CloudWatch dashboards Leverage your existing CloudWatch metrics Monitor Compliance Visualize your application’s metrics
  • 14. © 2019, Amazon Web Services, Inc. or its Affiliates. Compliance with Patch Manager Corp Data Center Individual instances not grouped Patch Group=WebServers Patch Group=WebServers Default Patch Baseline for the OS Web Server Patch Baseline Patch Manager Maintenance Window Compliance Notifications!
  • 15. © 2019, Amazon Web Services, Inc. or its Affiliates. Compliance as Code Author Compliance checks in InSpec (human readable, open-source DSL) on GitHub Run Compliance scans Using Run Command or periodic scans using State Manager View Compliance On Compliance UI or APIs
  • 16. © 2019, Amazon Web Services, Inc. or its Affiliates. Safe and Secure Operations corp data center VPC1 Tags VPC2 Tags IAM Run Command Amazon CloudWatch Events CloudTrail Auditing
  • 17. © 2019, Amazon Web Services, Inc. or its Affiliates. Gain Insights FROM Instances corp data center Account 1 Account 2 Inventory Amazon S3 Data Lake Amazon QuickSight AWS Config Any BI Tool!
  • 18. © 2019, Amazon Web Services, Inc. or its Affiliates. Easy to Use Automation Run the automationRole and permissionInputAutomation document
  • 19. © 2019, Amazon Web Services, Inc. or its Affiliates. Wait, what’s a Document? • Documents are used to express sequence of actions • Identified using Amazon Resource Names (ARNs) • Create/Edit Documents, versions, view history, and share • Parameter validation reduces human error • Authored in JSON/YAML • Amazon published AWS-named Documents
  • 20. © 2019, Amazon Web Services, Inc. or its Affiliates. 3 types of Documents used by State Manager • Command Documents – State Manager uses command documents to apply a configuration. These actions can be run on one or more targets at any point during the lifecycle of an instance. Can target instances based upon tags. • Policy Documents - Policy documents enforce a policy on your targets. If the policy document is removed, the policy action (for example, collecting inventory) no longer happens. • Automation Documents - State Manager uses automation documents to apply a configuration. These actions can be run on one or more targets at any point during the lifecycle of an instance. Need to Specify Instance Ids, but can grab Instance IDs based upon Tags with native AWS API Calls.
  • 21. © 2019, Amazon Web Services, Inc. or its Affiliates. Secrets and Config Data Management Rotate password /app/test/db_password /app/prod/db_password Dev Test Prod App Change notifications (event-based) Email notification
  • 22. © 2019, Amazon Web Services, Inc. or its Affiliates. Manage Configuration Drift Instances State manager
  • 23. © 2019, Amazon Web Services, Inc. or its Affiliates. Interactive Access to Instances with Session Manager • Interactive browser-based shell and CLI for EC2 instances • No need to open inbound ports, manage SSH keys or certs • Grant/Revoke access from IAM • Session auditing and logging • Support for AWS PrivateLink CloudTrailIAM Shell or CLI VPC1 EC2 instances Auditing and LoggingAccess Control
  • 24. © 2019, Amazon Web Services, Inc. or its Affiliates. Distribute Software Packages Supports Installing with safety Windows network drivers CloudWatch metrics & logs A single base agent to install and manage custom software packages Upload, share, and manage package updates and upgrades Install custom packages or AWS agents
  • 25. © 2019, Amazon Web Services, Inc. or its Affiliates. Other Features Integrated with AWS services such as IAM: granular RBAC CloudTrail: audited actions CloudWatch Events: notification and remediation Config: configuration history Available in all AWS regions including GovCloud Accessible through AWS PrivateLink SSM Agent is installed on AWS Windows Server, Amazon Linux and Ubuntu AMIs Systems Manager is SOC, ISO and PCI compliant, HIPAA enabled
  • 26. © 2019, Amazon Web Services, Inc. or its Affiliates. Future Direction Operate any environment Continuous Compliance and remediation Intelligent Automation and Insights Open and Extensible Unified Experiences Supports hybrid, other clouds and disconnected environments Open Source management artifacts with Community contributions and Partner Solutions Enterprise grade Solutions. Integrations across AWS Services CloudTrail smart events and Operational Insights ML recommendations One-Click policy via Config Rules with Systems Manager remediation
  • 27. © 2019, Amazon Web Services, Inc. or its Affiliates. Useful Links AWS Management Tools Blog https://aws.amazon.com/blogs/mt/category/management-tools/amazon-ec2-systems-manager/ AWS Blog https://aws.amazon.com/blogs/aws/category/amazon-ec2-systems-manager/ Product Page https://aws.amazon.com/systems-manager/ Feedback [email protected] Hands-on Labs https://workshop.aws-management.tools/ssm/ 1 2 3 4 5
  • 28. © 2019, Amazon Web Services, Inc. or its Affiliates. Shameless Plug • Management & Governance Track with 71 sessions • Breakout Sessions (recorded for YouTube), Workshops, Chalk Talks, and Builder Sessions • Customer Meetings (formerly Executive Briefing Center)
  • 29. © 2019, Amazon Web Services, Inc. or its Affiliates. Thank you!