B6 improve operational_efficiency_through_process_and_document_collaboration
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The document discusses Oracle Process Cloud Service, a platform for automating business processes and collaborating on documents. It provides self-service process management, actionable insights from process data, and rapid iteration of processes. Example use cases described include managing lease requests and contracts in property management. The platform allows non-technical users to design processes, access them from any device, and has pre-built integrations with common systems.
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B6 improve operational_efficiency_through_process_and_document_collaboration
- 1. Improve Operational Efficiency through Process and Document Collaboration Patrick Chan Senior Sales Consultant Oracle Middleware Oct 26, 2016
- 2. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
- 3. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Trends Affecting Process Automation The Digital Business Challenge Technology Reshaping Value and Economics Customers in Control, High Expectations Need Business Led Innovation and Agility 3 Oracle Confidential – Internal/Restricted/Highly Restricted
- 4. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Demand for a New Process Automation Platform Equip business users to innovate Improved visibility and business control Ability to connect anywhere Deliver business automation with an agile infrastructure Achieve independence from the IT backlog
- 5. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Simplifying Business Automation with Actionable Insight and Rapid Iteration Introducing Oracle Process Cloud Service
- 6. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Digital Workplace Business Automation With Oracle Process Cloud Service Process Insight Self-Service Management Actionable Alerts Fully managed with zero setup Content and Social aware Process Collaboration Anywhere, Anytime access Zero Code Full Lifecycle Management Integrate and Extend SaaS SIMPLIFIED BUSINESS AUTOMATION ACTIONABLE INSIGHT RAPID ITERATION
- 7. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Consolidated activity stream for social, process collaboration Process embedded ad-hoc collaboration through Documents Cloud Service Multichannel Offline support Email alerts & work management Dynamic reassign and delegate Simplified Business Automation Content and Social Aware, Multichannel and Dynamic
- 8. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. • Process health metrics • Process adoption/User activity metrics • Process trends/patterns • Productivity, SLA management • Bottleneck analysis • In-flight instances metrics • Closed process disposition metrics Actionable Insight Process Insight and Informed Next Best Action • Work distribution analysis • Outstanding, Completed, Overdue tasks
- 9. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Business Led Form Design and Validation Drag n drop form design
- 10. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Real-time validation of process function by role- playing every persona that interacts with the process Simple click through wizard to (re)deploy processes into production Rapid Iteration Adapt to New Business Needs
- 11. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. 11 Scenario : Opportunity to Lease Process In Property Management
- 12. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. 12
- 13. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Oracle Confidential 13 Mobility
- 14. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Contract Oracle Confidential 14
- 15. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. 15 Trigger form Oracle Sales Cloud/Salesforce/Dynamics CRM/NetSuite/Others
- 16. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Oracle Confidential 16 Lease Manager Inbox Task View by - priority - status - time - requester
- 17. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Review the Lease Contract Request form 17
- 18. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Lease Contract Request Approval 18
- 19. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Approval actions and Comment 19
- 20. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Property Sales Tracking - real-time - approver’s comment & time - next approver - post comment - view attachment Oracle Confidential 20
- 21. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Oracle Confidential 21 Property Sales Tracking - real-time - approver’s comment & time - next approver - post comment - view attachment
- 22. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Oracle Confidential 22 General Manager Real-time Dashboard -Process/Task/ People utilization - Service Level - Overdue Alert - Operation Trend
- 23. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. ARCHITECTURE & INTEGRATION Image Source: http://www.flickr.com/photos/matturick/4770355554/sizes/z/in/photostream Search Engine Watch: Personalized eCommerce Sites Can Increase Conversions by 70%
- 24. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Integration Architecture by Oracle Cloud Solution Oracle SaaS Adapter Tenant/Supplier Portal Process Cloud FTP /SFTP SAP R/3 Adapter HTTPS BPEL On Premise Data Center JCA/WS SAP R/3 Other Systems Integration Cloud (SOA) Oracle Cloud Restful / Web services over HTTPs Mobile Oracle PaaS Cloud Document Cloud Oracle SaaS Cloud Sales Cloud Service Cloud Java CloudSite Cloud Staff Mobile Apps Internet File FTP/SFTP Adapter HTTPS
- 25. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Oracle Process Cloud and Document Service Empowering Business Users 25 Faster Time to Market New Products Richer Insights Ubiquitous Access Ease of Use Line of Business Innovation & Growth Faster Response Higher Quality of Service Lower Costs Do More with Less Lower Risk Latest Technology Instant Access Zero Code Frequent Releases Build Once Deploy Anywhere