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Bdo pro intro deck for web site
- 2. BDO PROWhat We Do • We help companies improve performance in three ways: 1. Optimize current business by adopting best practices 2. Innovate product and service offerings through informed selection and adoption of new technologies and business models 3. Accelerate software dependent improvements through a DevOps development and deployment framework
- 3. BDO PRO We work with our clients to achieve step change results in record time Business as Usual Step Change Improvement Cycle Time Compression Time Time Time Strong Foundation Targeted Initiatives Accelerated Results
- 4. BDO PRO Customer Journey Maps provide psychographic insights into what customers are thinking and how they are feeling Optimize current business
- 5. BDO PRO Most Comprehensive Knowledge Base of Process Optimization Solutions Optimize current business
- 6. BDO PROProcess Best Practice Examples
- 7. BDO PRO These models enable us to evaluate emerging technologies with greater speed and insight Innovate Product and Service Offerings Customer Experience Process Efficiency Better Decisions Machine Learning Artificial Intelligence Biometrics Internet of Things (IFTTT) Bots Autonomous Vehicles Drones Mobile Enhanced/Virtual Reality Quantum Computing Big Data Decision Modeling Game Theory Customer Journey Maps Process Best Practices Emerging Technology Impacts
- 8. BDO PRO Rapid Software Development and Deployment is critical to remaining competitive in a Digital World ARCHITECHTURE Complex interconnected legacy systems constrained by (“me too”) ERP Packages Container enabled, coupled with micro service architectures SOFTWARE DELIVERY Large infrequent, software releases, followed by frustrating debugging and maintenance fixes Daily mini releases through continuous integration and delivery (CI/CD) ENTERPRISE STRUCTURE Development, Separate from Operations, with little business integration Cross functional empowered teams lead by business leaders and focused on business priorities SYSTEMS INFRASTRUCTURE Traditional physical or virtualized infrastructure provisioned by IT Ops Cloud based infrastructure provisioned by development teams CULTURE Inefficient, predictable and risk averse IT Organization. Fast, agile and innovative IT organization working in partnership with the business. Software Development Components Traditional Approach Leading Edge Approach Accelerate software Development and Deployment
- 9. BDO PRO Our DevOps Methodologies Reduce Costs, Improve Delivery Times and Eliminate the Need for Costly Infrastructure Provision TestBuild Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run Provision Test Build Deploy Run 20-50% Cycle Time Reduction 15-30% Cost Reduction Or some Combination of Both Software as a Service Platform as Code Infrastructure as Code Microservices & Containers Configuration Management Cloud Infrastructure Infrastructure Automation
- 10. BDO PROOur Three Phased Approach Innovate Product and Service Offerings Step Change Mandate Analysis and Mobilization Results Delivery • Targets, Timeframe, Trade-Offs (3T’s) •Unknowns/Hypotheses to be Investigated •Scope (Process, People, Systems) •Timing and Staffing •Executive Involvement/Commitment • Customer Journey/Experience Life Cycle •Opportunity Assessment •Process, People, Systems •Self Funding Business Case •Systems Agnostic •New Technologies •System Dependent •Dev Ops Maturity/Strategy •Cloud Readiness •DevOps Pilot Project Selection • Value Creation Program •Self Funding Quick Hits •New Process Innovation and Best Practice Adoption •Future State Modeling •Capacity •Cost •Revenue and Pricing •Software DevOps Proof of Concept •Sustainable Results
- 12. BDO PRO We use BPMN2 tools to model future state scenarios with real time simulation and measurement Innovate Product and Service Offerings
- 13. BDO PRO We Accelerate Change Through Our Best Practice Repositories (Processes and Systems) Business as Usual Step Change Improvement Cycle Time Compression Time Time Time Lean/Six Sigma Continuous Improvement Innovation Decision Modeling & Compliance (BPMN2) ERP Waterfall Software Development Emerging Technologies AGILE Software Development Process Best Practice Repositories Continuum Solutions Cloud/Containers/Microprograms DevOps Software Development Processes Systems
- 14. BDO PRO Decision Modeling is a standard approach for describing and modeling Repeatable Decisions. It has several benefits: 1) Ensures that decisions are consistent and interchangeable across organizations. 2) Enables rapid changes in strategies which can be easily communicated and implemented at even the largest enterprises 3) Enables rapid post mortem decision reviews, which facilitate better decisions in the future 4) Facilitates collaboration and communication across functions (executives, business analysts, functional analysts, developers, etc…) “Everyone is on the same page, ” and decision documentation is easy for everyone to understand (and 10% of the volume). What is Decision Modeling?
- 15. BDO PRO • How much should I charge for a product or service? • What terms should I give a customer? • Should this application be approved? • Should I override service fees or penalties? • To which service partner should I send this work? • How should this application be classified? • Should I approve expediting this order? • Should I approve/certify this vendor? • Should I accept a product return? • Should I approve a credit/rebate? • Which additional services should I offer this client? • Should I make this trade? • How should I hedge this trade? • Is my decision regulatory compliant? Key decisions are made every day which ultimately drive profitability.
- 16. BDO PRO We use BPMN2 tools to model future state scenarios with real time simulation and measurement Innovate Product and Service Offerings
- 17. BDO PRO Every decision is based upon a series of inputs or criteria
- 18. BDO PRO Decisions are made based upon information (data), which is filtered through some set of criteria (rules). Process FlowDecision Point Internal Data •Customer History •Like Customers •Cost to Serve •Historical/Actuarial Risk •COGS, Freight, External Structured Data •Competitive Pricing •Credit Scores •Economic Trends •Industry Projections •Pending Regulation/Tariffs External Unstructured Data •Customer’s # of FaceBook, Twitter Followers/Content •Fashion Trends (Words Trending) •“Reverse Mortgage”, “How to foreclose” searches •Trends in Liability Law Suits by category •IBM Watson
- 19. PRO typically overlays 3 Models over process maps, which provide clarity and insight into the business case for process improvement. Cost Models Fully Loaded Allocations Activity Based (ABC) Revenue Models Commercial Terms Pricing and Elasticity Asset Models Inventory Asset Allocation These Models can be an invaluable tool in understanding and Managing Complexity
- 20. 22% 25% 18% 0% 5% 10% 15% 20% 25% 30% A B C ContributionPercentage Impact on Products or Customer Profitability 72% 18% Allocated Cost Unallocated Cost 100% 0% 3% 9% -16% -20% -15% -10% -5% 0% 5% 10% 15% 20% A B C PBTPercentage Cost Allocation Engine P R O F I T $ $0 “Net” Profit Fully Allocated Profit Customers/SKU’s0% 100% Fully Allocated Cost Models help companies think differently about Customer and Product Cost and Complexity Cost Model
- 21. BDO PRO Price Management & Elasticity insights Both Improve Pricing Decisions and Enable Better Demand Management -40% -20% 0% 20% 40% 60% 80% 0 1 2 3 4 Price Elasticity (1 Inelastic - 4 Elastic) New EBITDA Margin (Top200) -40% -20% 0% 20% 40% 60% 80% 0 1 2 3 4 Price Elasticity (1 Inelastic - 4 Elastic) Old EBITDA Margin (Top200) Value of low-elasticity products captured with better pricing No negative-EBITDA-priced products ! More realistic pricing for high- elasticity products, which should lead to higher volumes and/or fewer customer complaints Increased correlation between elasticity and EBITDA 21 1 2 3 4 This is an SIOP Best Practice, as Even Small Improvements in Understanding Price/Demand Correlations can Have a Significant Impact on Profit, Inventory and Lost Sales Revenue Model
- 22. BDO PRO Commercial Management Tools Enable Sales to be a Better SIOP Partner Performance Management Tool Example Look Forward Tool 22 Condiments Inc, Commercial Terms Revenue Model
- 23. Inventory Management: Overlaying Profitability and Turn Data Can Uncover Hidden Cash Flow Opportunities A B C 0% 5% 10% 15% 20% 25% 30% 35% 40% 1 2 3 4 5 6 7 8 9 10 11 Turns Pareto by A-B-C Percentage of Products by Category A B C 23 Revenue Model
- 24. Asset Allocation: Models Enable Robust Network Scenarios that Inform Manufacturing and Warehousing Strategy Decisions Profitable Demand Assumptions Transaction Level Cost/Turn Data Network Scenarios 24 Revenue Model