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Body Language
Territory 
 Intimate 
 Touching 
 6-18” 
 Personal 
 Close -1½ to 2½ 
feet 
 Far - 2½ to 4 ½ 
feet 
 Social 
 Close 4-7 feet 
 Far - 7-12 feet 
 Public 
 Close - 12-25 
feet 
 Far - 25 feet or 
greater
Different 
Cultures ... 
 A crowded 
culture 
 What is your 
private 
space?
When you invade my 
space 
 Reactions to an 
invasion of your 
space 
 Feel troubled 
 Get defensive 
 Become 
aggressive 
 Retaliate
Masks We Wear 
 Public Masks 
 Public smile 
 Clothing 
 Putting on my face 
 Extended territory 
 On the road 
 At work 
 Can we drop masks?
Jockeying for 
position 
 Inclusive - Non-inclusive 
 How you include/exclude others in a 
group 
 Parallel body positions 
 Will position yourselves to relate to each 
other 
 Side by side are neutral 
 Facing means people are involved 
 Congruence-incongruence 
 Groups that imitate each other
Looking 
 How long do you look? 
 Staring- dehumanizes or challenges 
 Glances - socially acceptable timing 
 Appraisal- may indicate interest 
 Do you look when you talk? 
 Do you look when you listen?
Actions Speak Louder than Words? 
‘What often happens in any relationship is that 
language itself becomes a mask and a means of 
clouding and confusing the relationship. If the 
spoken language is stripped away and the only 
communication left is body language, the truth 
will find some way of poling through. Spoken 
language itself is a great obscurer” 
BBooddyy LLaanngguuaaggee, Julius Fast, MJF books, 1970.
Misinterpretation = 
Trouble?? 
 Lost business 
 Lack of animation = lack 
of interest? 
 US tendency to get right 
to business
Troubles 
 Conflict with 
peers 
• Different work styles 
• Wrong assumptions
Trouble…. 
 
Misinterpretation 
of signals 
 Can be BIG 
trouble 
 Legal trouble 
 Do you know how 
to act or are you 
confused?
Do you know what you are 
saying?

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Body language

  • 2. Territory Intimate Touching 6-18” Personal Close -1½ to 2½ feet Far - 2½ to 4 ½ feet Social Close 4-7 feet Far - 7-12 feet Public Close - 12-25 feet Far - 25 feet or greater
  • 3. Different Cultures ... A crowded culture What is your private space?
  • 4. When you invade my space Reactions to an invasion of your space Feel troubled Get defensive Become aggressive Retaliate
  • 5. Masks We Wear Public Masks Public smile Clothing Putting on my face Extended territory On the road At work Can we drop masks?
  • 6. Jockeying for position Inclusive - Non-inclusive How you include/exclude others in a group Parallel body positions Will position yourselves to relate to each other Side by side are neutral Facing means people are involved Congruence-incongruence Groups that imitate each other
  • 7. Looking How long do you look? Staring- dehumanizes or challenges Glances - socially acceptable timing Appraisal- may indicate interest Do you look when you talk? Do you look when you listen?
  • 8. Actions Speak Louder than Words? ‘What often happens in any relationship is that language itself becomes a mask and a means of clouding and confusing the relationship. If the spoken language is stripped away and the only communication left is body language, the truth will find some way of poling through. Spoken language itself is a great obscurer” BBooddyy LLaanngguuaaggee, Julius Fast, MJF books, 1970.
  • 9. Misinterpretation = Trouble?? Lost business Lack of animation = lack of interest? US tendency to get right to business
  • 10. Troubles Conflict with peers • Different work styles • Wrong assumptions
  • 11. Trouble…. Misinterpretation of signals Can be BIG trouble Legal trouble Do you know how to act or are you confused?
  • 12. Do you know what you are saying?