The document discusses state management in web applications using Redux and MobX. It presents a call center management app to demonstrate both approaches. Redux uses actions, reducers, and middleware for state management with a defined data flow. MobX uses decorators to automatically manage state with less code but less testability. Best practices include connecting only smart components to the store and using the store for reusable data. While Redux is more complex and testable, MobX is more automatic but "magical".