2. 2
What is Banking-as-a-Service (BaaS)?
Banking as a Service in Africa
Enabling Embedded Financial Solutions
Definition
BaaS enables non-
banks to offer
financial products by
using licensed bank
infrastructure,
technology and AI-
driven credit
prediction.
Embedded
Finance
Retailers, agri-coops,
and apps can
integrate savings,
credit and payments
into their platforms.
Ecosystem
Expansion
BaaS unlocks
partnerships and
monetises banking
infrastructure while
enabling innovation
and promoting
customer retention.
3. Financial inclusion in Africa –
the current landscape
Banking as a Service in Africa
Mobile Money and Traditional Banking Penetration
Country Variance
Kenya (79%),
Ghana (70%),
South Africa (85%)
contrast with
Nigeria (45%)
and Egypt (27%)
Mobile First Models
Mobile money
drives inclusion
33% of SSA
adults use it vs.
10% global
average.
Sub-Saharan Leap
Account ownership
rose from
23% in 2011
to
55% in 2021
-led by mobile money.
4. Mobile Money Revolution
Banking as a Service in Africa
Scaling Access Across the Continent
User Explosion
Africa now hosts
1.1 billion
mobile money
accounts and
514 million
active users.
Transaction
Growth
$1.105 trillion
in transaction value
in 2024 -
up 15% YoY –
underscores
massive adoption.
Global
Leadership
Africa accounts
for over
50% of global
mobile money
accounts,
setting the pace
worldwide.
5. 5
Barriers to traditional financial inclusion
Banking as a Service in Africa
Infrastructure, Access, and Credit Limitations
Infrastructure
Deficits
Only 5 bank
branches and 7
ATMs per 100,000
adults in
Sub-Saharan Africa.
Low Credit
Access
Formal credit
penetration remains
below 10% in most
countries, limiting
economic
participation.
Digital
Divide
Rural, female, and low-
income populations
remain underserved
despite digital gains.
6. 6
Strategic benefits of BaaS
for banks and fintechs
Banking as a Service in Africa
Collaboration, Scale, and Platform Monetisation
Infrastructure
Monetisation
Banks can turn
compliance and
licenses into revenue
streams using tech
infrastructure to run or
offer these services.
Innovation
at the Edge
Fintechs rapidly
build user-facing
solutions atop
robust banking
backends.
Scalable
Partnerships
Cross-sector
integration enables
broad financial
service distribution.
7. 7
Unlocking financial inclusion
through embedded finance
Digital
Transformation
BaaS enables
seamless integration
of financial services
into non-bank
platforms,
revolutionising
access.
Banking as a Service in Africa
Massive Market
Potential
Africa's 514 million
active mobile money
users and 1.1 billion
accounts illustrate
vast inclusion
opportunities.
AI-Driven
Innovation
BaaS empowers
fintechs to launch
financial products
rapidly with secure,
scalable infrastructure.
Add AI prediction
capabilities for high
growth portfolios.
8. 8
BaaS impact on credit access
Banking as a Service in Africa
Expanding Lending Through Digital Infrastructure
Low
Baseline
Only 6% in Kenya and
9% in South Africa
access formal credit—
vast unmet need.
Digital
Lending
Models:
Fintechs use BaaS
to offer credit via
mobile apps and
retail partnerships.
Alternative
Data
AI enables accurate
credit scoring using
mobile behavior and
transaction histories.
9. Tangible results
Individualised credit scoring models
resulted in the inclusion of 21% youth
and 33% female customers in the
financial system.
Realtime lending models take
customers’ point-in-time needs and
behaviour into account.
AI-enabled
performance
highlights
● YoY Customer
eligibility up by
39%
● Non-performing
loans at only
4%
● Monthly
applications up by
26%
● Number of new-to-
finance customers up by
5%
● AI model deployment
time reduced by 50% to
24 hours
JUMO Case Study (2024)
Eligible
customers
Monthly
Applications
New
Customers
Non
Performing loans
8,000,000,00
7,000,000,00
6,000,000,00
5,000,000,00
4,.000,000,00
3,000,000,00
2,000,000,00
1,000,000,00
14%
12%
10%
8%
6%
4%
2%
0%
Customer inclusion using AI
2020 2021 2022 2023
10. 10
10
Partnering with e-money providers
Injecting an
additional
$1222
Million into partners’
ecosystems
through JUMO
powered financial
products
Launching
4
New products
into existing and
new markets
In 2024, JUMO positively impacted
partners ecosystems by:
JUMO partnership success (2024)
68.5%
YOY increase
in new
customers
added to
partners’
books
11. 12
Future trends and
recommendations
Banking as a Service in Africa
Strategic Priorities for a Thriving BaaS Ecosystem
Invest in
Tech Platforms
Banks and fintechs
must prioritize
scalable, secure
infrastructure.
Cross-Sector
Collaboration
Partnerships with
agri, retail, health,
and telecom sectors
drive inclusion.
Policy
Alignment
Work with regulators
to foster innovation
while ensuring
consumer
protection.
12. 13
Conclusion
Banking as a Service in Africa
BaaS as a Cornerstone for Africa’s Financial Future
Transformational
Impact
BaaS is scaling digital
finance beyond
banks and reaching
underserved
markets.
Inclusive
Growth
Mobile-first models
foster inclusion in
both rural and urban
settings.
Strategic
Imperative
Investments in
infrastructure,
regulation, and
partnerships will
drive the next phase.