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Banking as a Service in Africa
2
What is Banking-as-a-Service (BaaS)?
Banking as a Service in Africa
Enabling Embedded Financial Solutions
Definition
BaaS enables non-
banks to offer
financial products by
using licensed bank
infrastructure,
technology and AI-
driven credit
prediction.
Embedded
Finance
Retailers, agri-coops,
and apps can
integrate savings,
credit and payments
into their platforms.
Ecosystem
Expansion
BaaS unlocks
partnerships and
monetises banking
infrastructure while
enabling innovation
and promoting
customer retention.
Financial inclusion in Africa –
the current landscape
Banking as a Service in Africa
Mobile Money and Traditional Banking Penetration
Country Variance
Kenya (79%),
Ghana (70%),
South Africa (85%)
contrast with
Nigeria (45%)
and Egypt (27%)
Mobile First Models
Mobile money
drives inclusion
33% of SSA
adults use it vs.
10% global
average.
Sub-Saharan Leap
Account ownership
rose from
23% in 2011
to
55% in 2021
-led by mobile money.
Mobile Money Revolution
Banking as a Service in Africa
Scaling Access Across the Continent
User Explosion
Africa now hosts
1.1 billion
mobile money
accounts and
514 million
active users.
Transaction
Growth
$1.105 trillion
in transaction value
in 2024 -
up 15% YoY –
underscores
massive adoption.
Global
Leadership
Africa accounts
for over
50% of global
mobile money
accounts,
setting the pace
worldwide.
5
Barriers to traditional financial inclusion
Banking as a Service in Africa
Infrastructure, Access, and Credit Limitations
Infrastructure
Deficits
Only 5 bank
branches and 7
ATMs per 100,000
adults in
Sub-Saharan Africa.
Low Credit
Access
Formal credit
penetration remains
below 10% in most
countries, limiting
economic
participation.
Digital
Divide
Rural, female, and low-
income populations
remain underserved
despite digital gains.
6
Strategic benefits of BaaS
for banks and fintechs
Banking as a Service in Africa
Collaboration, Scale, and Platform Monetisation
Infrastructure
Monetisation
Banks can turn
compliance and
licenses into revenue
streams using tech
infrastructure to run or
offer these services.
Innovation
at the Edge
Fintechs rapidly
build user-facing
solutions atop
robust banking
backends.
Scalable
Partnerships
Cross-sector
integration enables
broad financial
service distribution.
7
Unlocking financial inclusion
through embedded finance
Digital
Transformation
BaaS enables
seamless integration
of financial services
into non-bank
platforms,
revolutionising
access.
Banking as a Service in Africa
Massive Market
Potential
Africa's 514 million
active mobile money
users and 1.1 billion
accounts illustrate
vast inclusion
opportunities.
AI-Driven
Innovation
BaaS empowers
fintechs to launch
financial products
rapidly with secure,
scalable infrastructure.
Add AI prediction
capabilities for high
growth portfolios.
8
BaaS impact on credit access
Banking as a Service in Africa
Expanding Lending Through Digital Infrastructure
Low
Baseline
Only 6% in Kenya and
9% in South Africa
access formal credit—
vast unmet need.
Digital
Lending
Models:
Fintechs use BaaS
to offer credit via
mobile apps and
retail partnerships.
Alternative
Data
AI enables accurate
credit scoring using
mobile behavior and
transaction histories.
Tangible results
Individualised credit scoring models
resulted in the inclusion of 21% youth
and 33% female customers in the
financial system.
Realtime lending models take
customers’ point-in-time needs and
behaviour into account.
AI-enabled
performance
highlights
● YoY Customer
eligibility up by
39%
● Non-performing
loans at only
4%
● Monthly
applications up by
26%
● Number of new-to-
finance customers up by
5%
● AI model deployment
time reduced by 50% to
24 hours
JUMO Case Study (2024)
Eligible
customers
Monthly
Applications
New
Customers
Non
Performing loans
8,000,000,00
7,000,000,00
6,000,000,00
5,000,000,00
4,.000,000,00
3,000,000,00
2,000,000,00
1,000,000,00
14%
12%
10%
8%
6%
4%
2%
0%
Customer inclusion using AI
2020 2021 2022 2023
10
10
Partnering with e-money providers
Injecting an
additional
$1222
Million into partners’
ecosystems
through JUMO
powered financial
products
Launching
4
New products
into existing and
new markets
In 2024, JUMO positively impacted
partners ecosystems by:
JUMO partnership success (2024)
68.5%
YOY increase
in new
customers
added to
partners’
books
12
Future trends and
recommendations
Banking as a Service in Africa
Strategic Priorities for a Thriving BaaS Ecosystem
Invest in
Tech Platforms
Banks and fintechs
must prioritize
scalable, secure
infrastructure.
Cross-Sector
Collaboration
Partnerships with
agri, retail, health,
and telecom sectors
drive inclusion.
Policy
Alignment
Work with regulators
to foster innovation
while ensuring
consumer
protection.
13
Conclusion
Banking as a Service in Africa
BaaS as a Cornerstone for Africa’s Financial Future
Transformational
Impact
BaaS is scaling digital
finance beyond
banks and reaching
underserved
markets.
Inclusive
Growth
Mobile-first models
foster inclusion in
both rural and urban
settings.
Strategic
Imperative
Investments in
infrastructure,
regulation, and
partnerships will
drive the next phase.
14
15
Thank you

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Bradwin Roper- Chief of Payments Partnerships at JUMO

  • 1. 1 Banking as a Service in Africa
  • 2. 2 What is Banking-as-a-Service (BaaS)? Banking as a Service in Africa Enabling Embedded Financial Solutions Definition BaaS enables non- banks to offer financial products by using licensed bank infrastructure, technology and AI- driven credit prediction. Embedded Finance Retailers, agri-coops, and apps can integrate savings, credit and payments into their platforms. Ecosystem Expansion BaaS unlocks partnerships and monetises banking infrastructure while enabling innovation and promoting customer retention.
  • 3. Financial inclusion in Africa – the current landscape Banking as a Service in Africa Mobile Money and Traditional Banking Penetration Country Variance Kenya (79%), Ghana (70%), South Africa (85%) contrast with Nigeria (45%) and Egypt (27%) Mobile First Models Mobile money drives inclusion 33% of SSA adults use it vs. 10% global average. Sub-Saharan Leap Account ownership rose from 23% in 2011 to 55% in 2021 -led by mobile money.
  • 4. Mobile Money Revolution Banking as a Service in Africa Scaling Access Across the Continent User Explosion Africa now hosts 1.1 billion mobile money accounts and 514 million active users. Transaction Growth $1.105 trillion in transaction value in 2024 - up 15% YoY – underscores massive adoption. Global Leadership Africa accounts for over 50% of global mobile money accounts, setting the pace worldwide.
  • 5. 5 Barriers to traditional financial inclusion Banking as a Service in Africa Infrastructure, Access, and Credit Limitations Infrastructure Deficits Only 5 bank branches and 7 ATMs per 100,000 adults in Sub-Saharan Africa. Low Credit Access Formal credit penetration remains below 10% in most countries, limiting economic participation. Digital Divide Rural, female, and low- income populations remain underserved despite digital gains.
  • 6. 6 Strategic benefits of BaaS for banks and fintechs Banking as a Service in Africa Collaboration, Scale, and Platform Monetisation Infrastructure Monetisation Banks can turn compliance and licenses into revenue streams using tech infrastructure to run or offer these services. Innovation at the Edge Fintechs rapidly build user-facing solutions atop robust banking backends. Scalable Partnerships Cross-sector integration enables broad financial service distribution.
  • 7. 7 Unlocking financial inclusion through embedded finance Digital Transformation BaaS enables seamless integration of financial services into non-bank platforms, revolutionising access. Banking as a Service in Africa Massive Market Potential Africa's 514 million active mobile money users and 1.1 billion accounts illustrate vast inclusion opportunities. AI-Driven Innovation BaaS empowers fintechs to launch financial products rapidly with secure, scalable infrastructure. Add AI prediction capabilities for high growth portfolios.
  • 8. 8 BaaS impact on credit access Banking as a Service in Africa Expanding Lending Through Digital Infrastructure Low Baseline Only 6% in Kenya and 9% in South Africa access formal credit— vast unmet need. Digital Lending Models: Fintechs use BaaS to offer credit via mobile apps and retail partnerships. Alternative Data AI enables accurate credit scoring using mobile behavior and transaction histories.
  • 9. Tangible results Individualised credit scoring models resulted in the inclusion of 21% youth and 33% female customers in the financial system. Realtime lending models take customers’ point-in-time needs and behaviour into account. AI-enabled performance highlights ● YoY Customer eligibility up by 39% ● Non-performing loans at only 4% ● Monthly applications up by 26% ● Number of new-to- finance customers up by 5% ● AI model deployment time reduced by 50% to 24 hours JUMO Case Study (2024) Eligible customers Monthly Applications New Customers Non Performing loans 8,000,000,00 7,000,000,00 6,000,000,00 5,000,000,00 4,.000,000,00 3,000,000,00 2,000,000,00 1,000,000,00 14% 12% 10% 8% 6% 4% 2% 0% Customer inclusion using AI 2020 2021 2022 2023
  • 10. 10 10 Partnering with e-money providers Injecting an additional $1222 Million into partners’ ecosystems through JUMO powered financial products Launching 4 New products into existing and new markets In 2024, JUMO positively impacted partners ecosystems by: JUMO partnership success (2024) 68.5% YOY increase in new customers added to partners’ books
  • 11. 12 Future trends and recommendations Banking as a Service in Africa Strategic Priorities for a Thriving BaaS Ecosystem Invest in Tech Platforms Banks and fintechs must prioritize scalable, secure infrastructure. Cross-Sector Collaboration Partnerships with agri, retail, health, and telecom sectors drive inclusion. Policy Alignment Work with regulators to foster innovation while ensuring consumer protection.
  • 12. 13 Conclusion Banking as a Service in Africa BaaS as a Cornerstone for Africa’s Financial Future Transformational Impact BaaS is scaling digital finance beyond banks and reaching underserved markets. Inclusive Growth Mobile-first models foster inclusion in both rural and urban settings. Strategic Imperative Investments in infrastructure, regulation, and partnerships will drive the next phase.
  • 13. 14