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©	
  Kedge,	
  LLC	
   1	
  
About the Presenter
Nicole	
   Baker	
   is	
   an	
   Associate	
   Director	
   at	
   Kedge	
   –	
   a	
   global	
   strategic	
   design,	
  
foresight,	
  crea:vity,	
  and	
  innova:on	
  consultancy	
  and	
  Instructor	
  at	
  The	
  Futures	
  
School	
  -­‐	
  a	
  3-­‐day	
  project-­‐based	
  foresight	
  program.	
  Prior	
  to	
  joining	
  the	
  Kedge	
  
team	
   in	
   Spring	
   2013,	
   Nicole	
   led	
   large–scale	
   events	
   in	
   partnership	
   with	
  
universi:es	
   and	
   Fortune	
   500	
   companies.	
   She	
   also	
   has	
   experience	
   as	
   a	
  
workshop	
   designer,	
   speaker	
   and	
   customized	
   curriculum	
   developer.	
   Nicole	
  
holds	
  a	
  Bachelor	
  of	
  Science	
  in	
  Public	
  Rela:ons	
  from	
  the	
  University	
  of	
  Florida	
  
and	
  a	
  Master	
  of	
  Arts	
  in	
  Interpersonal	
  Communica:on	
  as	
  well	
  as	
  two	
  Diversity	
  
Cer:ficates	
  from	
  the	
  University	
  of	
  Central	
  Florida.	
  As	
  a	
  published	
  author,	
  she	
  
completed	
   a	
   master’s	
   thesis	
   researching	
   percep:ons	
   and	
   workplace	
   rules	
  
around	
   intergenera:onal	
   communica:on	
   in	
   the	
   organiza:on.	
   Nicole	
   is	
  
currently	
   a	
   member	
   of	
   Greater	
   Orlando	
   Organiza:on	
   Development	
   Network	
  
(GOOD),	
   Associa:on	
   of	
   Professional	
   Futurists	
   (APF),	
   World	
   Future	
   Society	
  
(WFS),	
  and	
  Na:onal	
  Communica:on	
  Associa:on	
  (NCA).	
  
	
  
Clients	
   include	
   The	
   Walt	
   Disney	
   Company,	
   Vanguard	
   Financial,	
   Lile	
   Pim,	
  
Associa:on	
  of	
  Zoos	
  and	
  Aquariums,	
  CIA,	
  and	
  Procter	
  &	
  Gamble	
  
	
  
@NicoleBaker721	
  
	
  
©	
  Kedge,	
  LLC	
   3	
  
©	
  Kedge,	
  LLC	
   4	
  
©	
  Kedge,	
  LLC	
   5	
  
©	
  Kedge,	
  LLC	
  
Volatility
Uncertainty
Ambiguity
Complexity
©	
  Kedge,	
  LLC	
   7	
  
©	
  Kedge,	
  LLC	
   8	
  
©	
  Kedge,	
  LLC	
   9	
  
©	
  Kedge,	
  LLC	
   10	
  
©	
  Kedge,	
  LLC	
   11	
  
©	
  Kedge,	
  LLC	
   12	
  
©	
  Kedge,	
  LLC	
   13	
  
©	
  Kedge,	
  LLC	
   14	
  
©	
  Kedge,	
  LLC	
   15	
  
©	
  Kedge,	
  LLC	
   16	
  
©	
  Kedge,	
  LLC	
   17	
  
©	
  Kedge,	
  LLC	
   18	
  
©	
  Kedge,	
  LLC	
   19	
  
©	
  Kedge,	
  LLC	
   20	
  
©	
  Kedge,	
  LLC	
  
©	
  Kedge,	
  LLC	
   22	
  
©	
  Kedge,	
  LLC	
   23	
  
©	
  Kedge,	
  LLC	
   24	
  
©	
  Kedge,	
  LLC	
   25	
  
©	
  Kedge,	
  LLC	
   26	
  
©	
  Kedge,	
  LLC	
   27	
  
©	
  Kedge,	
  LLC	
   28	
  
©	
  Kedge,	
  LLC	
   29	
  
Over 300 Futurist Leaders Trained
Futures Teams Launched in 12
Regions: Greater China, Korea,
Singapore, LATAM, Russia,
EMEA, SEA, India, Australia,
Japan, Italy, Germany
35 Advanced Practitioners serve as
Master Trainers and Change Agents
©	
  Kedge,	
  LLC	
   30	
  
©	
  Kedge,	
  LLC	
   31	
  
©	
  Kedge,	
  LLC	
   32	
  
How to begin creating the future today…
•  Challenge	
  Assump9ons	
  and	
  Old	
  Ways	
  of	
  Thinking	
  –	
  If	
  you	
  think	
  an	
  idea	
  is	
  ridiculous,	
  ask	
  
yourself	
  “why?!”	
  	
  	
  
•  Start	
  From	
  the	
  Outside	
  In	
  –	
  Join	
  Twier.	
  Instead	
  of	
  having	
  to	
  hunt	
  down	
  different	
  
publica:ons	
  and	
  ar:cles,	
  simply	
  follow	
  thought	
  leaders,	
  champions,	
  rebels	
  (from	
  OUTSIDE	
  
of	
  your	
  industry),	
  and	
  let	
  the	
  insights	
  come	
  to	
  you!	
  
	
  
•  Think	
  in	
  Simultaneous	
  Mul9ples	
  –	
  Forget	
  about	
  the	
  linear	
  Five	
  Year	
  Plan!	
  Sketch	
  out	
  
three	
  or	
  more	
  divergent	
  stories	
  about	
  possible	
  futures	
  for	
  your	
  focal	
  issue	
  over	
  the	
  next	
  
10	
  years.	
  	
  
•  Pull	
  Yourself	
  to	
  the	
  Future	
  -­‐	
  	
  While	
  it	
  is	
  important	
  to	
  remain	
  aware	
  of	
  the	
  trends	
  that	
  will	
  
“push”	
  us	
  into	
  the	
  future,	
  we	
  omen	
  forget	
  about	
  the	
  other	
  end	
  of	
  the	
  spectrum,	
  the	
  “pull”	
  
of	
  the	
  future	
  which	
  allows	
  us	
  to	
  visualize	
  our	
  aspira:ons	
  	
  and	
  create	
  a	
  map	
  to	
  them,	
  
regardless	
  of	
  what	
  threats	
  may	
  emerge.	
  
©	
  Kedge,	
  LLC	
  
©	
  Kedge,	
  LLC	
   34	
  

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Breakthrough HR: How Disney Launched the Workforce of the Future

  • 2. About the Presenter Nicole   Baker   is   an   Associate   Director   at   Kedge   –   a   global   strategic   design,   foresight,  crea:vity,  and  innova:on  consultancy  and  Instructor  at  The  Futures   School  -­‐  a  3-­‐day  project-­‐based  foresight  program.  Prior  to  joining  the  Kedge   team   in   Spring   2013,   Nicole   led   large–scale   events   in   partnership   with   universi:es   and   Fortune   500   companies.   She   also   has   experience   as   a   workshop   designer,   speaker   and   customized   curriculum   developer.   Nicole   holds  a  Bachelor  of  Science  in  Public  Rela:ons  from  the  University  of  Florida   and  a  Master  of  Arts  in  Interpersonal  Communica:on  as  well  as  two  Diversity   Cer:ficates  from  the  University  of  Central  Florida.  As  a  published  author,  she   completed   a   master’s   thesis   researching   percep:ons   and   workplace   rules   around   intergenera:onal   communica:on   in   the   organiza:on.   Nicole   is   currently   a   member   of   Greater   Orlando   Organiza:on   Development   Network   (GOOD),   Associa:on   of   Professional   Futurists   (APF),   World   Future   Society   (WFS),  and  Na:onal  Communica:on  Associa:on  (NCA).     Clients   include   The   Walt   Disney   Company,   Vanguard   Financial,   Lile   Pim,   Associa:on  of  Zoos  and  Aquariums,  CIA,  and  Procter  &  Gamble     @NicoleBaker721    
  • 6. ©  Kedge,  LLC   Volatility Uncertainty Ambiguity Complexity
  • 10. ©  Kedge,  LLC   10  
  • 11. ©  Kedge,  LLC   11  
  • 12. ©  Kedge,  LLC   12  
  • 13. ©  Kedge,  LLC   13  
  • 14. ©  Kedge,  LLC   14  
  • 15. ©  Kedge,  LLC   15  
  • 16. ©  Kedge,  LLC   16  
  • 17. ©  Kedge,  LLC   17  
  • 18. ©  Kedge,  LLC   18  
  • 19. ©  Kedge,  LLC   19  
  • 20. ©  Kedge,  LLC   20  
  • 22. ©  Kedge,  LLC   22  
  • 23. ©  Kedge,  LLC   23  
  • 24. ©  Kedge,  LLC   24  
  • 25. ©  Kedge,  LLC   25  
  • 26. ©  Kedge,  LLC   26  
  • 27. ©  Kedge,  LLC   27  
  • 28. ©  Kedge,  LLC   28  
  • 29. ©  Kedge,  LLC   29   Over 300 Futurist Leaders Trained Futures Teams Launched in 12 Regions: Greater China, Korea, Singapore, LATAM, Russia, EMEA, SEA, India, Australia, Japan, Italy, Germany 35 Advanced Practitioners serve as Master Trainers and Change Agents
  • 30. ©  Kedge,  LLC   30  
  • 31. ©  Kedge,  LLC   31  
  • 32. ©  Kedge,  LLC   32   How to begin creating the future today… •  Challenge  Assump9ons  and  Old  Ways  of  Thinking  –  If  you  think  an  idea  is  ridiculous,  ask   yourself  “why?!”       •  Start  From  the  Outside  In  –  Join  Twier.  Instead  of  having  to  hunt  down  different   publica:ons  and  ar:cles,  simply  follow  thought  leaders,  champions,  rebels  (from  OUTSIDE   of  your  industry),  and  let  the  insights  come  to  you!     •  Think  in  Simultaneous  Mul9ples  –  Forget  about  the  linear  Five  Year  Plan!  Sketch  out   three  or  more  divergent  stories  about  possible  futures  for  your  focal  issue  over  the  next   10  years.     •  Pull  Yourself  to  the  Future  -­‐    While  it  is  important  to  remain  aware  of  the  trends  that  will   “push”  us  into  the  future,  we  omen  forget  about  the  other  end  of  the  spectrum,  the  “pull”   of  the  future  which  allows  us  to  visualize  our  aspira:ons    and  create  a  map  to  them,   regardless  of  what  threats  may  emerge.  
  • 34. ©  Kedge,  LLC   34  

Editor's Notes

  • #22: Became business-led culture change Local executive sponsors