This document discusses different service models in cloud computing including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). It outlines the key characteristics of each model in terms of what is managed by the cloud provider versus the customer. For example, in IaaS the customer manages the applications, data, and some middleware while the provider manages the infrastructure including servers, storage, networking, and virtualization. PaaS provides additional managed services like runtime, middleware, and operating system. In SaaS, the provider manages everything except custom applications and some configuration settings.