This document discusses tools for business process management (BPM). It introduces BPM tools as software that can model and store details of business processes. While there are many sophisticated BPM tools available, no single tool is ideal today. Basic business processes can be designed using BPMN (Business Process Model and Notation) or Visio. The document also provides examples of how BPM tools are used for various systems like warehouse management, material management, and helpdesk management. One example depicted is a warehouse management system process that checks availability and funds before dispatching an order.
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