Business Process Modeling Notation: A Foundation for Process Transformation
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BPMN is a business process modeling notation that provides a standard way to visualize business processes. It aims to be understandable by both business users and IT users. BPMN can be used to model processes at the implementation level but gaps exist in modeling processes at a strategic understanding level. New developments in BPMN 2.0 and business process refactoring aim to bridge this gap and allow processes to be modeled at both the strategic and implementation levels.
Business Process Modeling Notation: A Foundation for Process Transformation
- 1. Derek Miers - BPM Focus ([email protected]) Phil Gilbert - Lombardi ([email protected]) SessionTitle: BPMN: A Foundation For Process Transformation Welcome to Transformation and Innovation 2007 The Business Transformation Conference Welcome
- 2. A BPM Definition Business Process Management is primarily a business philosophy About people The way they work together (their business processes) The performance objectives that these processes underpin At the same time, it is about the technology used to make this vision a reality Systems implementation is highly iterative (not waterfall) It is a way of running the business (a mind set) that continually drives performance improvement A Journey , not a Destination
- 3. What is BPMN? Flow-chart based notation for defining Business Processes Conflicting goals Acceptable and usable by the business community Executable processes Around 45 known implementations of BPMN Many more companies working on them June 2007, BPMN 1.1 will be released
- 5. Sample BPMN Diagram Order Arrives Create Order Confirmation Send Confirmation Produce Assemblies Create Invoice Receive Order Capacity & Parts Available Send Rejection Capacity not Available Send to Customer Procure Parts Capacity OK, Order Parts A A Parts Procured Some Parts Unavailable Check Capacity
- 8. Modelling Processes All models are wrong, some are useful (Deming/Box) Always keep in mind the purpose & audience Models are rehearsals for the imagination Understanding requires multiple perspectives Too often wedded to one approach Data & documents are implementation details Ford & Mazda Toyota & ANO Auto Manufacturer Process Models (Statistics) are like a bikini. What they reveal is suggestive, but what they conceal is vital (Paraphrasing Levenstein)
- 9. Methods Do Different Things Activity Order Decisions Roles Interactions Triggering events Goals Business rules Measures Data & docs Value add Customer focus Transactions Standards Oriented Input-Output Flow IDEF0 BPMN RADs
- 10. Development Methodology Optimize Analyze Deploy Design Discover Monitor Flow (BPMN) User Interface Metrics Controls Integration Understand Iterate & Adapt Over Time Business Optimization 20/80 Control Feedback Smart Optimization KPOs, KPIs & Outline RADs OSTN Srvcs
- 11. No Tools For The Up-Front Understanding Optimize Analyze Deploy Design Discover Monitor Flow (BPMN) User Interface Metrics Controls Integration Understand Iterate & Adapt Over Time Business Optimization 20/80 There is a big gap, though, between Discovery & Understanding and the BPMN-based implementation Control Feedback Smart Optimization KPOs, KPIs & Outline RADs OSTN Srvcs
- 12. The Understanding Gap BPMN is an implementation-level depiction of process; Understanding is a milestone or SLA-based depiction of process The key to BPMN is flow, the key to understanding is metrics: About people About problems About commonality The ability to refactor processes from the understanding level to the implementation level is where new work is being done
- 13. Simple Diagramming / Complicated Collaboration Easy browser-based authoring Single repository of process assets Milestone-based depiction of process Focus on the business conversation
- 14. Know the Problems Ranking Process “Chunks”
- 15. Mapping and…
- 16. Mapping and Modeling BPMN in Browser BPMN in Eclipse Select Candidate - Timing Interval Background Check - Timing Interval
- 17. Summary BPMN is the pre-eminent process notation for implementation-level understanding of business processes, for both business and IT BPMN is in use by 50+ vendors, and is portable using XPDL and BPDM The power of BPDM (and BPMN 2.0) will be its ability to support business process refactoring (ie. different views of the same process) These new views will foster process understanding at a more strategic level, yet will be directly “translatable” into today’s BPMN… providing a direct linkage between the business strategy and the detailed process activities in your company.
- 18. Derek Miers - BPM Focus ([email protected]) Phil Gilbert - Lombardi ([email protected]) SessionTitle: BPMN: A Foundation For Process Transformation Thank Y ou Thank Y ou