Buyer Presentation for Real Living
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Nancy Ferguson is a real estate agent who aims to help clients find a home that meets their needs on their timeline. She has 8 years of experience as a Realtor and high customer satisfaction ratings. Her company, Real Living, is one of the largest real estate brokerages in the US. She and her team are dedicated to providing premier customer service throughout the home buying process, including property searches, showings, negotiations, and closing.
Buyer Presentation for Real Living
- 1. Helping You Find The Perfect Home
- 2. Nancy FergusonMy MissionTo help you find the best house that fits your needs in the time frame important to you.CredentialsFull time Real Estate Agent• Realtor® 8 years• Premier Service® Professional• 97% Customer Satisfaction Rating Graduate Realtors InstituteNancy FergusonGRI, ABR
- 3. My Company – Real Living2002Launches as the 7th largest real estate brokerage in America.2006Named the Most Productive Agents In The Nation – REALTOR® MAGAZINE2008Named The Most Promising New Brand – the Swanepoel TRENDS Report.2009Merges with GMAC Real Estate to create one of America’s leading residential real estate firms with the right agents, marketing and technology to provide you with outstanding service.
- 4. Network of Agents from Coast to Coast If your needs are outside of our local market, I can connect you to another equally qualified and dedicated Real Living Professional with local expertise and a proven record of success and customer satisfaction.Premier Service®Real Living Real Estate Agents acting on your behalf as your Trusted AdvisorSM, Skilled NegotiatorSM and Expert FacilitatorSM.Consider me your connection to a rewarding real estate experience.
- 5. Premier Service® Delivers Satisfaction.Premier Service PromiseListen to your needs. I will deliver a service experience based on your needs and desires.
- 6. Establish clear expectations. I will explain the roles I play and how we will work together.
- 7. Commit to a plan. I will design a plan to deliver on those expectations.
- 8. Perform the service. I will deliver on my commitment.
- 9. Solicit your feedback. You will be asked to complete a survey which will be used to measure and evaluate my performance.Our National Satisfaction Rating for 2009Our buyer and seller clients awarded us with a 96% Customer Satisfaction Rating for 2009. Through the annual National Association of Realtors Profile of Buyers and Sellers we are able to compare ourselves against a national average. Our rating is far above the industry satisfaction rating. While the NAR survey does employ slightly different language, the results speak for themselves.All above, 2009 GMAC Real Estate survey results. Throughout 2010 GMAC Real Estate brokerages will be rebranding to Real Living.
- 10. The Premier Service® SurveyYour Opinion is Important! At the end of your transaction you will be asked to complete a survey from an independent research company. Survey Purpose Enables me to document and track my performance
- 11. Ensures a continued record of superior service that no other company can match.My Roles in Providing Premier Service®YourTrustedAs your Trusted Advisor, I will listen to your goals, recommend the right resources to help you reach them and share with you my experience and expertise.AdvisorSMYourSkilledAs your Skilled Negotiator, I will help you explore all options, respect your confidentiality and steadfastly represent your interests.NegotiatorSMYourAs your Expert Facilitator, I will handle all the details and work to ensure that the sale I put together, stays together.ExpertFacilitatorSM
- 12. My Customer Satisfaction Rating97% Customer Satisfaction Rating for January 2007 to Present.Nancy knew we were apprehensive about selling our home. But she explained everything and was always available to answer questions. Her knowledge of negotiating made the process go smoothly. She was invaluable!Bill and Sue BradleyWe had shopped around for a Realtor because our last experience was not pleasant. But when Nancy explained how she and her company worked with sellers – and that she was willing to put her promises in writing – it just seemed to be the way to go. And we weren’t disappointed! The sale went great and we would not hesitate to recommend Nancy!Jeff and Mary Horwith
- 13. Meet My TeamAnytime. Anywhere. Everyday. Everywhere. At Your Service Name – Office Manager Name – LPAName – Marketing / Showing Coordinator Name – Mortgage Consultant
- 14. I Am Available to You in Many Ways! Office Phone:Cell Phone:Email:Facebook:Twitter:LinkedIn:My Web Site:MyRealLiving 2.0My policy on returning calls is as follows:
- 15. The Real DealGetting Ready to Buy a HomeYour Housing Needs & WantsYour Buying PowerYour Loan OptionsGovernment Tax CreditsForeclosure OpportunitiesInvesting Opportunities
- 16. What Kind of Home are You Looking for? Complete a Housing Needs AnalysisLocation
- 17. Lot Size
- 20. Age of Home
- 22. Number of Baths
- 23. Special Features
- 24. Considerations for Children or Pets How Much Home Can You Afford? Your Credit Score Determines type and terms of mortgage
- 25. Get FREE report at AnnualCreditReport.comPre-Approval Gives you negotiation power
- 26. Requires a completed application to the lender
- 27. Clears you for a loan of a determined amountWhich Loan Program is Right for You? Conventional Loans20% down payment minimum 15-30-40 year, fixed rate versions ARMS – adjustable rate mortgages JUMBO loansGovernment Program LoansFHA – usually lower down payment/may provide rehab moneyVA and USDA programs – for veterans and rural residentsSub-Prime Loans For individuals with damaged creditI can help you find a lender to meet your needs.
- 28. Local, Regional and Federal Home Buying ProgramsThere are many home buying assistance programs available.I can help you qualify.
- 29. Is a Foreclosed Property an Option? Largest database in nation
- 30. Can help navigate through extra requirementsUnderstanding Pitfalls Foreclosures, Bank-owned properties (REOs) and Short Sales can be great deals
- 31. Prior liens, bank negotiation, poor property condition I can help you with foreclosures.
- 32. Are You Looking for an Income Property? Current Advantages = Positive Cash Flow Mortgage rates at historic lows
- 33. Prices have declined across the nation
- 34. Distressed properties offer real bargains
- 35. The rental market is growingMany factors come into play in creating and maintaining a positive cash flow from your investment. I can help you find a solid investment property.
- 36. The Real Deal – Finding Your HomeProperty Search I will provide information so you can view as many properties as possible.Property VisitsI will show you the properties that meet your criteria. Property Evaluation/DisclosureI will give you my expert opinion and disclose any defects known to me so you can make an informed decision.
- 37. The Way People Buy Homes is Changing. 90% of buyers start online
- 38. 24/7 access
- 39. Best sites have photos, videos, info on taxes, features, neighborhoodsMyRealLiving 2.0Best online tool in the business
- 40. More than 100,000 active users
- 41. Easy to use features
- 44. Receive e-mail alerts when similar homes go on the market
- 45. Schedule open house visits
- 46. Share favorite listings with friendsCreate an account, or I can do it for you.
- 47. Online Open House InformationAll information on one Web site page
- 48. View Open House dates/times
- 49. Link to home information, photos, address mapping
- 50. Can schedule a private showing onlineRealLiving.comReal Living Web sites attract nearly 1.15 million page views each month!Local Office Web Site www.LocalRealLiving.comMy Web Site www.RealEstateAgent.com
- 51. What is the Value? How to Make an Offer?Comparative Market Analysis ReportNearby homes listed for sale
- 52. Recently sold or recently listed but no longer available for sale
- 53. Helps determine right price to offerBuying a Home is a Complex ProcessI’m with you every step of the way.
- 54. Preparing the Offer – the Purchase AgreementPurchase Agreement Terms and conditions of the sale Instructions for the mortgage lender and title companySkilled Negotiator®Protecting your interests Getting the best deal Satisfying your requirementsWhat stays in the home as part of the saleMove-in dateProfessional Home Inspection Before sale is final Identifies flaws/defects Allows for remediation/settlement before purchaseWarranty – One Year Coverage for Large Repairs
- 55. Closing on Your New HomeSecuring a Clear Title of OwnershipBuying Title Insurance – Protecting Your Home from Future Claims • Forged deeds or other documents• Claims by previously undisclosed heirs• Inaccurate descriptions of property and boundaries• Mistakes in public records• Fraudulent actsBecoming the Home OwnerTitle will transfer from the seller to you Moving InPossession date ≠ closing date. Negotiated in purchase agreement.
- 56. Equal Housing OpportunityEveryone benefits from an open housing market. Restrictions limit the pool of homes for sale and hinder those who are hoping to sell.Federal Law – Right of Every Buyer.
- 57. Homes on the MarketInsert your market data here.
- 58. Let’s Get to Work!My MissionTo help you find the best house that fits your needs in the time frame important to you. I’m ready to put Premier Service® to work for you!Mary MyersGRI, ABR