CAN I USE THIS? - A Mnemonic for Usability Testing
- 1. CAN I USE THIS? A Mnemonic for Usability Testing David Greenlees – Innodev Pty Ltd
- 2. Who am I? ~David Greenlees~
- 3. Australian
- 4. snakes, spIders & insects
- 7. relatively New to speaking
- 8. testing Software for 12 years
- 9. member of the Context-driven testing community
- 10. brown-belt in the miagi-do School of software testing
- 11. Enthusiastic about the betterment of our craft
- 12. love asking ?s
- 13. why i love Testing?
- 15. why i love Usability?
- 18. member of the Context-driven testing community Australian relatively New to speaking snakes, spIders & insects why i love Usability? testing Software for 12 years Enthusiastic about the betterment of our craft why i love Testing? Husband & father martial artIst brown-belt in the miagi-do School of software testing love asking ?s
- 20. Why? CAN I USE THIS?
- 21. Lynn McKee – Quality Perspectives
- 22. Usability Debt OZTester Magazine, Issue 1
- 26. A Accessibility
- 27. bbc.co.uk
- 28. Accuracy
- 29. N Navigation
- 31. Can I Use This? Yes You Can
- 32. Needs Analysis Nielsen, Jakob
- 33. I Intuitive
- 34. U Users
- 35. Usability is subjective; Usability Testing not so much…
- 36. S Standards
- 37. ISO 9241-151:2008 Ergonomics of human-system interaction -- Part 151: Guidance on World Wide Web user interfaces “ISO 9241-151:2008 provides guidance on the human-centred design of software Web user interfaces with the aim of increasing usability.” “The recommendations given in this part of ISO 9241:2008 focus on the following aspects of the design of Web user interfaces: high-level design decisions and design strategy; content design; navigation and search; content presentation.”
- 38. Web Content Accessibility Guidelines (WCAG) 2.0 “Web Content Accessibility Guidelines (WCAG) 2.0 covers a wide range of recommendations for making Web content more accessible. Following these guidelines will make content accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these. Following these guidelines will also often make your Web content more usable to users in general.”
- 39. E Emotions
- 40. Reservoir of Goodwill Steve Krug – Don’t Make Me Think
- 41. Usability Matrix of Emotions stickyminds.com How the Usability Matrix of Emotions Can Benefit Your Software Testing
- 42. Efficiency Errors Ethnographic research
- 43. T Trunk Test Steve Krug – Don’t Make Me Think
- 44. Site ID (What site is this?) Page Name (Where am I?) Sections (Are the sites major sections outlined?) Local Navigation Where am I? (is there a "You are here?) How can I search?
- 45. Training Tools Travis, david
- 46. David Travis - Userfocus
- 48. 10 Usability Heuristics for User Interface Design • Visibility of system status • Match between system and the real world • User control and freedom • Consistency and standards • Error prevention • Recognition rather than recall • Flexibility and efficiency of use • Aesthetic and minimalist design • Help users recognize, diagnose, and recover from errors • Help and documentation Jakob Nielsen – Nielsen Norman Group
- 49. Hallway testing
- 50. I Instructions & Help Text
- 51. S Satisfaction
- 52. ? Questions
- 53. Comparable Products/Features Accessibility Navigation Intuitive Users Standards Emotions Trunk Test Heuristic Evaluation Instructions & Help Text Satisfaction ? Questions
- 54. David Greenlees Principal Test Consultant – Innodev Pty Ltd @MartialTester martialtester.wordpress.com @Useology useology.com