The document discusses several trends driving innovation and digitalization:
1. Integration of services and applications will be crucial as almost all business gets done by brilliantly integrating known technologies.
2. Making information available and accessible will drive growth in large market segments like ERP, BI and CRM as companies adapt solutions to consumer information preferences.
3. Traditional IT management is changing to become more flexible and open, with open IT expanding from 24% to over 50% of realizations in the next 8-10 years.