Carl has over 10 years of experience in application development, project management, and customer support. He has expertise in .NET, Java, SQL Server, Oracle, and virtualization technologies. Some of his accomplishments include resolving a major performance issue for Elections Canada's website, demonstrating how to virtualize Elections Canada's infrastructure, and managing enhancement projects on time and on budget for Passport Canada. He has received high customer satisfaction ratings and has experience developing, testing, documenting, and supporting various government systems and websites.