Case Study: Molina Medicaid Solutions Transforms Healthcare Through Automation

Case Study: Molina Medicaid Solutions
Transforms Healthcare Through Automation
Mandi Haas and Vanessa Keal
DevOps: Continuous Delivery
Molina Medicaid Solutions
Title or Division
DO4X156S
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#CAWorld

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Abstract
In this session, you will learn how Molina Medicaid
Solutions (MMS) is using CA Release Automation to
increase its release capacity by reducing deployment time
by more than 75 percent, improving quality by 90 percent
and enabling development teams to focus on their core
development responsibilities. These benefits have been
realized through the implementation of a standard and
sustainable automated approach to both deployment and
quality assurance.
Mandi Haas
Vanessa Keal
Molina Medicaid
Solutions
Project Manager,
Technical
Director, Release
Mgmt. & HPA Team

Agenda
MOLINA MEDICAID SOLUTIONS
OUR TIPPING POINT
WHAT’S NEXT?
CHALLENGES
USING RELEASE AUTOMATION TO IMPROVE
BENEFITS & RESULTS
1
2
3
4
5
6

is a wholly-owned
subsidiary of Molina
Healthcare, offering
Medicaid management
information systems’ design,
software development,
system implementation,
and expertise in the
area of Medicaid
operational support.
1
Health PAS provides the
technological foundation
needed by state agencies to
meet the increasing
demands of Medicaid
Information Technology
Architecture (MITA)
business processes
and regulatory health
care requirements.
2
Health PAS, in combination
with a highly trained
support staff, offers state
governments a CMS
certified Medicaid fiscal
agent solution.
3

Our Tipping Point
We faced vast challenges of
processing complex claims through
numerous integrated software
components required for heavily
regulated Medicaid Management
Information System.

Challenges
High
deployment
costs
Deployment
quality/high
risk of
human error
Significant
deployment
labor costs
Lengthy
maintenance
windows to
facilitate
manual
deployment
activity
Lack of
deployment
knowledge in
centralized
repository for
auditing and
compliance
?

Using Release Automation to Improve
Helped Molina to…
 Deliver an effective automated deployment
process for application releases and patches
to more than 500 servers across 20+
customer environments
 Provide a standardized deployment process
for cloud-based SharePoint solutions built
in-house, as well as 3rd-party applications
 Ensure deployment knowledge is retained
in a centralized repository
 Significantly increase responsiveness
to customers
CA Release Automation

Benefits and Results
Average release
deployment time
reduced from 12
hours to
45 minutes
Development
resources
removed from
physical
deployment
activity
– over 70%
resource savings
Release tracking
mechanism for
auditing,
compliance and
improvement
Significant
improvements in
deployment
quality
Increased
customer service
with more
application
deployment
activity in a
decreased
maintenance
window
Decreased deployment times by over 75%, reduced cost of human error by 90%,
increased quality assurance, and ultimately increased customer service.

MMS Road to Continuous Delivery
Improve customer service and
satisfaction levels
Optimize the allocation of
IT resources
Lower deployment costs while
improving deployment quality
Modernize approach
to data mining
and masking
Improve test quality
and productivity
Relentless pursuit of automation
Continue to automate the
deployment of other applications and
optimize the current automation
CA Release
Automation
CA Service
Virtualization
CA Test
Data Manager
WE ARE HERE

Next Steps:
Modernize Approach to Data Mining and Masking
SQL scripting
Limited SQL
knowledge drives
excessive time to
pull data with
low accuracy
Manual
processes
Absorb 50% of
testers time and
require a significant
degree of data
model expertise
No automated
tool for
data masking
No automation plus
lack of resources to
manage security
brings RISK
No standard
approach to
data mining
 No historical data
 Overwriting
critical data
 Time drag on
business to
feed data
 Granular
requirements
No support for
system
integration
testing
Can be different for
all states
?

Results
By adopting an automated deployment approach, MMS has accomplished
the following objectives:
 Improve customer service and satisfaction levels
 Optimize the allocation of IT resources
 Lower deployment costs while improving deployment quality
 Accelerate time to market
Summary
A Few Words to Review

Recommended Sessions
SESSION # TITLE DATE/TIME
DO4T35T
Tech Talk: Integrate Infrastructure Configuration
Management with Release Automation for the
Best of Both Worlds
11/19/2015 at 2:00 pm
DO4X213L Hands-On Lab: Complement CA Release
Automation with a New Continuous Delivery
Solution Offering A Visual Approach for Complex
Application Releases
11/19/2015 at 2:00 pm
DO4X210L Hands-On Lab: Build Integrations You Need with
CA Release Automation Rapid Dev Kit (RDK) and
SW Dev Kit (SDK)
11/19/2015 at 3:00 pm

Must See Demos
CA Release
Automation
CA Release
Automation
Theater 4
Cloud & SaaS
Deployments
CA Release
Automation
Theater 4
CA RA Rapid
Dev. Kit, SDK
CA Release
Automation
Theater 4
Integrations
CA Release
Automation
Theater 4

Follow On Conversations At…
Smart Bar
CA Release
Automation
Theater 4
Tech Talks
CA Release
Automation
Theater 4

Q & A

For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
CA World ’15

Case Study: Molina Medicaid Solutions Transforms Healthcare Through Automation

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Case Study: Molina Medicaid Solutions Transforms Healthcare Through Automation