Catalyzing Drupal collaboration & coding at your institution
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The document outlines strategies for fostering collaboration and communication among tech professionals at educational institutions, highlighting the importance of building relationships and structures for effective teamwork. It emphasizes understanding individual strengths, leveraging community resources, and creating a safe environment for open dialogue. Practical tools and scripts for enhancing communication and trust within teams are also provided.
![Script 2: Focusing questions
• Step back from the emotions part of conversation,
to let other part of brain take over.
hook_focusing_questions ($real_wants) {
$myself = $real_wants [0];
$others = $real_wants [1];
$relationship = $real_wants [2];
$myself + $others + $relationship = $intent;
$behavior = $intent;
return $behavior;
}
14](https://image.slidesharecdn.com/communitydrupaladellefrank20121025-121030095244-phpapp02/85/Catalyzing-Drupal-collaboration-coding-at-your-institution-14-320.jpg)
Catalyzing Drupal collaboration & coding at your institution
- 1. Catalyzing Drupal collaboration & coding at your institution @adellefrank #usg12 http://adellef.co/401 Thursday, October 25, 2012 @ 3:15pm http://www.usg.edu/rock_eagle USG Annual Computing Conference
- 2. Who I am & why this matters to me @adellefrank #usg12 2
- 3. What we will talk about • Share tools you can use to build relationships & structures at your school that encourage techies to collaborate (disclaimer). • Why this matters to YOU • 4 communication scripts • hook_build($community); • Leverage strengths • Observe behaviors • Make it safe to fail • How to get better? 3
- 4. Script 1: Contrasting to clarify hook_contrasting() { $not_bad = ‘I don’t intend disrespect or mean…’; $is_good = ‘I do respect and intend good…’; return $clarity = $not_bad + $is_good; } 4
- 5. Why this matters • Collaboration: leverage scarce resources 5
- 6. Why this matters • You get prizes! 6
- 7. Why this matters • Collaboration: make work more pleasant & productive 7
- 8. Who are you & why are you here? • Who are you? • Why are you in this session? – Challenges? – Desires for this session? 8
- 9. How to build community (a thesis) If there’s a break in how your functions & variables communicate, you can get errors or inefficient processing. hook_build($relationships, $structures) { $community = $structures + $relationships; return $community; } 9
- 10. Structure is a necessary framework • Consistency – Places & times to CONNECT. – Face-to-face: monthly, not weekly – Virtual places: listserv, wiki, git, right NOW tools 10
- 11. Structure is organic • Hierarchical support is key • But, must be Informal to succeed. 11
- 12. What Structures have you seen? • What structures and/or tools have worked for you? • What have not worked? 12
- 13. Recipe for Relationships • We also need structures and tools that help us interact and talk with other people. – Get to know yourself & use your strengths – Get to know others & make it safe to trust 13
- 14. Script 2: Focusing questions • Step back from the emotions part of conversation, to let other part of brain take over. hook_focusing_questions ($real_wants) { $myself = $real_wants [0]; $others = $real_wants [1]; $relationship = $real_wants [2]; $myself + $others + $relationship = $intent; $behavior = $intent; return $behavior; } 14
- 15. Know thyself • Understand how you interact with the world: – Myers Briggs – Enneagram – Strengthsfinder – Birkman • Has anyone used these tools? • How did they help you? 15
- 16. Leverage your strengths • Why focus on strengths? – “people have several times more potential for growth when they invest energy in developing their strengths instead of correcting their deficiences” – (page i, StrengthsFinder 2.0) • How I used my strengths: – Introvert – Input/Activator – Observer • What are YOU good at? 16
- 17. Observable behaviors - 1 Data: Words spoken (often express a need). Tools: – Be open & curious – Asking questions to clarify – Paraphrasing what you think you heard them saying 17
- 18. Observable behaviors - 2 Data: Body language & facial expression. Tools: – Mirroring: mimicking body position/facial expression – Paying attention: Eye contact, Lean forward, Nod, Smile, etc. – Identify facial expressions, body postures, gestures (yours & others) 18
- 19. Observable behaviors - 3 • Data: Interaction patterns in different settings. Tools: – Look for Myers-Briggs styles of communicating: can you adapt your approach to that style? – Notice changes in behavior patterns • Acknowledge observed behavior. “You seem to be really concerned…” 19
- 20. Leverage your community’s strengths • Examples at Tech: – good space for meeting, – design, – strategy, – git server, – knowledge of community history, – super coder & sys admin skillsets • Listening & observing = discover WHO is good at what in your community & how you can best share. • What about your community??? 20
- 21. Script 3: S.T.A.T.E. hook_crucial_conversation () { $S = ‘share your FACTS’; $T = ‘tell your STORY’; $A = ‘ask for others’ paths’; $T = ‘talk tentatively’; $E = ‘encourage testing’; return $talk = $S+$T+$A+$T+$E; } 21
- 22. Creating trust & making it safe • The Speed of Trust • Be Intentional • Be Vulnerable (like dating) • Fail publicly sometimes & demo incomplete projects • Ask Qs (if don’t ask, can’t say yes) • Share answers & offer help • Be publicly appreciative • Apologize appropriately • Be transparent, but honor others’ confidentiality 22
- 23. When communities fail • No support from hierarchy • No motivation or interest • Don’t adapt to change or meet common needs • Lack of relationships & trust • Lack of informal, but consistent structures • What have you seen in failed collaborations & communities? 23
- 24. Script 4: CRIB for win-wins • Stay focused on intentions, the WHY, not the how, so everyone can Win (both + and). hook_all_win () { $C = ‘commit to seek mutual purpose’; $R = ‘recognize purpose & needs behind strategy ’; $I = ‘invent a mutual purpose’; $B = ‘brainstorm new strategies’; return $group_success = $C+$R+$I+$B; } 24
- 25. Ideas for getting better • One thing at a time • One person at a time • Honor Variety: levels & topics & personalities – Listservs for lurkers – How-to clinics for newbies – Diving deep for developers – Q&A before/after meetings (or other 1-on-1) • Involve larger communities (AtlantaPHP) • Your ideas?? 25
- 26. References • Crucial Conversations (book) • The Speed of Trust (book) • StrengthsFinder 2.0 (book) • http://www.wikihow.com/Read-Body-Language • http://www.wikihow.com/Communicate-With-Body- Language • http://www.positivityblog.com/index.php/2006/10/27/ 18-ways-to-improve-your-body-language/ • http://www.selfgrowth.com/articles/kyle.html 26
- 27. Slides & Alpha Code shared here http://adellef.co/401 @adellefrank #usg12 27
Editor's Notes
- #3: How this gawky geek became your suave presenter.
- #5: Crucial Conversations book. Website summarizing a lot of the book: http://sourcesofinsight.com/make-it-safe/
- #9: GIVE PRIZES!!
- #11: tyranny of structurelessness Success/Fail examples
- #12: Allows for flexibility Safe spaces (shared misery => constructive action) Self-selection (motivation & enthusiasm) Is influence without authority (and all the more convincing because of that) Informal before/after meetings Ad hoc meetings by people motivated on certain topics Knowing WHO to ask. Flickr photo of pyramid by : http://www.flickr.com/photos/wilhelmja/4233621517/
- #13: GIVE PRIZES!!!
- #15: Crucial Conversations What do I really want for myself? What do I really want for others? What do I really want for the relationship? How would I behave if I really wanted these results? People judge each other based on behavior , not intent , because can’t peek inside heads.
- #16: Give PRIZES? Mullet.
- #17: See Coke bottle glasses => Observor I = (1-on-1) & curiosity (seek to understand the why of others) Input = gather info; activator = do something 5 = Watch, listen
- #18: (Speed of Trust book) http://www.wikihow.com/Read-Body-Language http://www.wikihow.com/Communicate-With-Body-Language http://www.positivityblog.com/index.php/2006/10/27/18-ways-to-improve-your-body-language/ http://www.selfgrowth.com/articles/kyle.html
- #21: Give PRIZES!
- #22: Crucial Conversations book Story = perceptions & real issue other’s paths = facts & stories Tentative = my story is opinion, not fact Testing = make it SAFE to disagree
- #23: I hate to look stupid, but it’s the only way to learn…
- #24: Give PRIZES!
- #25: Crucial Conversations C ommit to seek mutual purpose (agree to stay in conversation until you can discover a shared goal or understanding) R ecognize the purpose behind the strategy (focus on the need, the “Why?” behind what each person’s strategies). I nvent a Mutual Purpose (if you can’t find common ground, create it: focus on some higher and/or longer term goals) B rainstorm new strategies (try to think outside the box for alternatives in which everyone wins)
- #26: Give PRIZES!!