Challenges and Opportunities for Social Workers in the Contemporary Information Society
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This document discusses challenges and opportunities for social workers in the contemporary information society. It describes how social workers can use cyber means like online games and chatrooms to reach out to at-risk youth. It provides an example of a project that identified over 5,000 at-risk youths online and provided counseling services, with most cases showing positive changes. The document also discusses challenges like anonymity, disclosing social worker identity, limitations of online platforms, and cultural differences in online versus offline settings. It suggests social workers will need to adapt to new technologies and ways of working with clients.
Challenges and Opportunities for Social Workers in the Contemporary Information Society
- 1. Challenges and Opportunities for Social Workers in Contemporary Information Society Dr. John Fung Business Director (Sector and Capacity Development) The Hong Kong Council of Social Service SWSD Conference 2016 June 2016
- 17. As of 24/06/2016, 15:14 (HKT)
- 21. The Seeing AI app By Microsoft Cognitive Services
- 23. Top-10 Technology Trends (2) Source: Gartner 2015 The Device Mesh Ambient User Experience 3D Printing Information of Everything Advanced Machine Learning Autonomous Agent &Things ……
- 25. Small Rotating Radius Wheelchair By Single Person Transport Design
- 26. Non-intrusive Blood Sugar Tester By Enano Health Limited
- 27. Exoskeleton for Trembling Hands / Parkinson's Disease Patients By MedEXO Robotics
- 29. Hearing-Aid with Smartphone App By CHEARS Technology Company Limited
- 39. Source: Amano
- 40. Source: Arjo Huntleigh & Para Mobility
- 42. Role of social workers To convince To translate To be testing field To be the reason
- 43. To convince
- 44. To translate
- 45. To be testing field
- 46. To be the reason
- 57. Objectives To use cyber means to reach out to young people in need, in particular those identified as at-risk or hidden To provide identified youth timely intervention and supportive service on their various at-risk behaviours on Internet. Cyber Youth Outreaching
- 60. 2Outreach ~50,000 Visits to proprietary platform 5,534 Youths identified through online outreaching Counsel Online counseling for 979 youths Face-to-face counseling for 137 youths (cases) 627 offline activities, with 7,045 times of participation Change 98% cases show positive change 97% participants shows positive change 60 Source: The Boys' & Girls' Clubs Association of Hong Kong
- 61. Insights/ Challenges Anonymity Disclose social worker identity Pre-counseling? Platform limitations Culture/ language Presence Cyber Youth Outreaching
- 62. Anonymity
- 64. Pre-Counseling
- 67. Presence
- 68. Cyber Youth Work Way Ahead
- 69. Insights
- 70. Cultural differences Pre-internet Internet era Experience Change Old is good New is best Savor slowness Enjoy speed Be focused Be multitask Incremental change Disruption is good Learn by practice Learn in no time Uniqueness Standards / protocols
- 72. As of 24/06/2016, 15:14 (HKT)
- 82. What IT Systems are being used in your organization? Webpage Email System Financial Management System Online Fundraising Social Media General Service User / Membership System HR Management System Intranet and Internal Communication System Service Recipient / Case Management System Event Registration / Service Appointment System Donation Management System Volunteer Management System Knowledge Management Online Counseling Service Online Outreaching Service Others 95% 93% 81% 79% 75% 67% 63% 63% 51% 42% 40% 28% 21% 5% 0% 0% 82
- 83. The Portion of Electronic Data (among all data) in Organization’s Administration 0%-20% 21%-40% 41%-60% 61%-80% 81%-100% 2% 13% 26% 42% 17% 83
- 84. 0%-20% 21%-40% 41%-60% 61%-80% 81%-100% 11% 11% 38% 28% 11% 84 The Portion of Electronic Data (among all data) in Organization’s Administration
- 98. Sophia (Hanson Robotics) Source: Youtube
- 100. March 2016
- 101. March 2016
- 105. WWW.HUSITA.ORG
Editor's Notes
- #95: ARTIFICIAL INTELLIGENCE More futuristic But the future is now Hatsune Miku Legendary, Hatsune Miku means first sound from the future should i say she is really virtual or virtually real? Image, voice 100% synthesized by computer Has a lot of fans, audience in the video is real