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  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Challenges	
  in	
  Project	
  Controls	
  
Project	
  Controls	
  Expo	
  –	
  13th	
  Nov	
  2013	
  
Twickenham	
  Stadium,	
  London	
  	
  
	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
About	
  the	
  Speaker	
  
Jim	
  Malkin	
  
	
  Currently	
  the	
  Director	
  IPM	
  -­‐	
  InternaLonal	
  for	
  Deltek.	
  Previously	
  the	
  
PMO	
  Director	
  for	
  General	
  Dynamics	
  European	
  Land	
  Systems	
  where	
  
he	
  led	
  the	
  implementaLon	
  of	
  professional	
  development,	
  process	
  
development,	
  project	
  management	
  tools	
  and	
  pracLces	
  across	
  the	
  
business	
  for	
  the	
  enLre	
  project	
  lifecycle	
  from	
  business	
  capture	
  
through	
  to	
  project	
  compleLon.	
  Jim	
  has	
  over	
  18	
  years	
  of	
  project	
  
management	
  experience	
  across	
  many	
  industry	
  sectors	
  and	
  has	
  been	
  
volunteering	
  for	
  the	
  AssociaLon	
  for	
  Project	
  Management	
  (APM)	
  since	
  
2002	
  and	
  is	
  a	
  member	
  of	
  the	
  Planning,	
  Monitoring	
  &	
  Control	
  Specific	
  
Interest	
  Group	
  (PMC-­‐SIG).	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Scope	
  
Cost	
  
Schedule	
  
Risk	
  
Supplier	
  HR	
  
Quality	
  
Comms	
  
IntegraAon	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Scope	
  
o  How	
  many	
  Ames	
  have	
  you	
  
found	
  that	
  when	
  you	
  won	
  
the	
  work,	
  your	
  view	
  of	
  the	
  
work	
  is	
  different	
  to	
  the	
  
Customer’s	
  view	
  of	
  life	
  ?	
  
o  How	
  oHen	
  have	
  you	
  had	
  
to	
  dip	
  into	
  Management	
  
Reserve	
  because	
  you	
  
forgot	
  to	
  esAmate	
  for	
  
something	
  in	
  the	
  bid	
  ?	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Cost	
  
o  How	
  many	
  Ames	
  have	
  
you	
  as	
  a	
  project	
  
manager	
  received	
  a	
  
budget	
  that	
  you	
  had	
  
no	
  hand	
  in	
  ?	
  
o  EsAmaAng	
  /	
  
Commercial	
  silos	
  ?	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Schedule	
  
Director	
  :	
  This	
  is	
  your	
  
project,	
  I	
  want	
  you	
  to	
  
come	
  up	
  with	
  a	
  schedule.	
  
	
  
PM	
  :	
  When	
  to	
  does	
  it	
  
start	
  ?	
  	
  
	
  
Director	
  :	
  It	
  already	
  has.	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Risk	
  
o  We	
  looked	
  at	
  risk	
  in	
  
the	
  bid,	
  nothings	
  
changed	
  since.	
  
o  What’s	
  risk	
  got	
  to	
  do	
  
with	
  the	
  day	
  to	
  day	
  
issues	
  we	
  face	
  –	
  risks	
  
are	
  all	
  in	
  the	
  future	
  !	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Quality	
  
o  What	
  does	
  quality	
  
have	
  to	
  do	
  with	
  
project	
  controls,	
  
that’s	
  for	
  producAon	
  
isn’t	
  it	
  ?	
  
o  Everyone	
  knows	
  how	
  
much	
  of	
  a	
  waste	
  
Quality	
  Audits	
  are.	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
HR	
  
o  People	
  are	
  placed	
  on	
  
the	
  Project	
  with	
  liVle	
  
or	
  no	
  knowledge	
  of	
  
the	
  project.	
  
o  My	
  Project	
  
Management	
  staff	
  
have	
  no	
  clear	
  ‘home’	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Supplier	
  
o  I	
  can’t	
  tell	
  what’s	
  
happening	
  unAl	
  they	
  
deliver.	
  
o  My	
  cash-­‐flow	
  on	
  this	
  
project	
  is	
  adversely	
  
affected	
  by	
  the	
  
suppliers.	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
CommunicaAons	
  
o  It	
  takes	
  so	
  long	
  to	
  get	
  
our	
  period	
  end	
  data	
  !	
  
o  There	
  is	
  so	
  much	
  
informaAon,	
  I	
  can’t	
  
make	
  head	
  nor	
  tales	
  
of	
  it.	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
IntegraAon	
  
o  Not	
  everyone	
  turns	
  up	
  
to	
  the	
  status	
  meeAng	
  
and	
  those	
  that	
  do	
  
aren’t	
  forecasAng	
  
well.	
  
o  Change	
  is	
  out	
  of	
  
control	
  –	
  the	
  scope	
  is	
  
creeping.	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
SoluAons	
  to	
  challenges	
  	
  
in	
  Project	
  Controls	
  
o  Define	
  the	
  scope	
  of	
  the	
  project	
  
well	
  and	
  document	
  it.	
  
o  Ensure	
  that	
  all	
  the	
  deliverables	
  are	
  
focussed	
  on	
  in	
  the	
  project	
  
execuAon	
  
o  EsAmate	
  the	
  Project	
  the	
  way	
  you	
  
plan	
  to	
  execute	
  it.	
  
o  Create	
  a	
  clear	
  Basis	
  of	
  EsAmate	
  
with	
  AssumpAons.	
  
o  Ensure	
  the	
  Financial	
  contractual	
  
condiAons	
  fit	
  the	
  project.	
  
o  Create	
  a	
  challenging	
  schedule	
  
baseline	
  
o  Make	
  risk	
  management	
  part	
  of	
  the	
  
day-­‐to-­‐day	
  business	
  
o  Embed	
  Project	
  management	
  and	
  
Project	
  Controls	
  into	
  the	
  Quality	
  
Management	
  System	
  
o  Use	
  Quality	
  Audits	
  to	
  drive	
  acAon	
  
through	
  the	
  Project	
  Controls	
  
o  Develop	
  your	
  Project	
  Control	
  Staff	
  
o  Integrate	
  Major	
  Suppliers	
  as	
  parts	
  
of	
  the	
  Project	
  Team.	
  
o  Ensure	
  ‘One	
  source	
  of	
  truth’	
  for	
  
communicaAons.	
  
o  Target	
  Project	
  InformaAon	
  to	
  
Project	
  Roles	
  
o  Implement	
  an	
  Integrated	
  Change	
  
Management	
  Process	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
How	
  did	
  the	
  project	
  do	
  ?	
  
	
  
o  The	
  quality	
  of	
  a	
  tree’s	
  
fruit	
  is	
  determined	
  by	
  
how	
  far	
  down	
  its	
  
taproot	
  grows	
  
beneath	
  ground,	
  not	
  
by	
  its	
  limbs;	
  
	
  
Integra(on	
  is	
  the	
  key	
  
to	
  good	
  Project	
  
Controls	
  
Scope	
  
Cost	
  
Schedule	
  
Risk	
  
Supplier	
  HR	
  
Quality	
  
Comms	
  
IntegraAon	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Thanks	
  !	
  
o  Integrated	
  Program	
  
Management	
  for	
  
Dummies	
  available	
  at	
  
the	
  Deltek	
  booth	
  -­‐	
  7.	
  

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Project Controls Expo, 13th Nov 2013 - "Challenges in Project Controls" By Jim Malkin

  • 1.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Challenges  in  Project  Controls   Project  Controls  Expo  –  13th  Nov  2013   Twickenham  Stadium,  London      
  • 2.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   About  the  Speaker   Jim  Malkin    Currently  the  Director  IPM  -­‐  InternaLonal  for  Deltek.  Previously  the   PMO  Director  for  General  Dynamics  European  Land  Systems  where   he  led  the  implementaLon  of  professional  development,  process   development,  project  management  tools  and  pracLces  across  the   business  for  the  enLre  project  lifecycle  from  business  capture   through  to  project  compleLon.  Jim  has  over  18  years  of  project   management  experience  across  many  industry  sectors  and  has  been   volunteering  for  the  AssociaLon  for  Project  Management  (APM)  since   2002  and  is  a  member  of  the  Planning,  Monitoring  &  Control  Specific   Interest  Group  (PMC-­‐SIG).  
  • 3.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Scope   Cost   Schedule   Risk   Supplier  HR   Quality   Comms   IntegraAon  
  • 4.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Scope   o  How  many  Ames  have  you   found  that  when  you  won   the  work,  your  view  of  the   work  is  different  to  the   Customer’s  view  of  life  ?   o  How  oHen  have  you  had   to  dip  into  Management   Reserve  because  you   forgot  to  esAmate  for   something  in  the  bid  ?  
  • 5.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Cost   o  How  many  Ames  have   you  as  a  project   manager  received  a   budget  that  you  had   no  hand  in  ?   o  EsAmaAng  /   Commercial  silos  ?  
  • 6.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Schedule   Director  :  This  is  your   project,  I  want  you  to   come  up  with  a  schedule.     PM  :  When  to  does  it   start  ?       Director  :  It  already  has.  
  • 7.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Risk   o  We  looked  at  risk  in   the  bid,  nothings   changed  since.   o  What’s  risk  got  to  do   with  the  day  to  day   issues  we  face  –  risks   are  all  in  the  future  !  
  • 8.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Quality   o  What  does  quality   have  to  do  with   project  controls,   that’s  for  producAon   isn’t  it  ?   o  Everyone  knows  how   much  of  a  waste   Quality  Audits  are.  
  • 9.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   HR   o  People  are  placed  on   the  Project  with  liVle   or  no  knowledge  of   the  project.   o  My  Project   Management  staff   have  no  clear  ‘home’  
  • 10.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Supplier   o  I  can’t  tell  what’s   happening  unAl  they   deliver.   o  My  cash-­‐flow  on  this   project  is  adversely   affected  by  the   suppliers.  
  • 11.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   CommunicaAons   o  It  takes  so  long  to  get   our  period  end  data  !   o  There  is  so  much   informaAon,  I  can’t   make  head  nor  tales   of  it.  
  • 12.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   IntegraAon   o  Not  everyone  turns  up   to  the  status  meeAng   and  those  that  do   aren’t  forecasAng   well.   o  Change  is  out  of   control  –  the  scope  is   creeping.  
  • 13.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   SoluAons  to  challenges     in  Project  Controls   o  Define  the  scope  of  the  project   well  and  document  it.   o  Ensure  that  all  the  deliverables  are   focussed  on  in  the  project   execuAon   o  EsAmate  the  Project  the  way  you   plan  to  execute  it.   o  Create  a  clear  Basis  of  EsAmate   with  AssumpAons.   o  Ensure  the  Financial  contractual   condiAons  fit  the  project.   o  Create  a  challenging  schedule   baseline   o  Make  risk  management  part  of  the   day-­‐to-­‐day  business   o  Embed  Project  management  and   Project  Controls  into  the  Quality   Management  System   o  Use  Quality  Audits  to  drive  acAon   through  the  Project  Controls   o  Develop  your  Project  Control  Staff   o  Integrate  Major  Suppliers  as  parts   of  the  Project  Team.   o  Ensure  ‘One  source  of  truth’  for   communicaAons.   o  Target  Project  InformaAon  to   Project  Roles   o  Implement  an  Integrated  Change   Management  Process  
  • 14.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   How  did  the  project  do  ?     o  The  quality  of  a  tree’s   fruit  is  determined  by   how  far  down  its   taproot  grows   beneath  ground,  not   by  its  limbs;     Integra(on  is  the  key   to  good  Project   Controls   Scope   Cost   Schedule   Risk   Supplier  HR   Quality   Comms   IntegraAon  
  • 15.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Thanks  !   o  Integrated  Program   Management  for   Dummies  available  at   the  Deltek  booth  -­‐  7.