Challenging employeesmodernsamplefinal
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The document discusses challenging employees in the workplace. It defines a challenging employee as someone who disrupts or hinders productivity, whether consciously or subconsciously. It notes that employee dissatisfaction can cause issues like loss of clients, decreased productivity, and increased absenteeism. The document provides tips for dealing with difficult situations and personalities in an objective manner to avoid legal problems or favoritism. It emphasizes giving constructive feedback to strengthen trust and morale while recruiting employee participation in goal setting.
Challenging employeesmodernsamplefinal
- 2. Definition Someone who, whether consciously or subconsciously, disrupts or hinders the advancement of productivity in the work place. www.readysetpresent.com Page 2
- 3. The Process (1 of 6) Report the problem. www.readysetpresent.com Page 3
- 4. People Aren’t Difficult, They Are Different Employees at all levels may feel insecure and under pressure to perform. More dissatisfaction amounts to more difficult people. Dissatisfaction: – Can cause the loss of clients. – Can slow down productivity. – Can cause absenteeism to increase. www.readysetpresent.com Page 4
- 5. Being Objective Being objective is very important because… – It prevents favoritism. – It ensures that personal dislike is not affecting judgment. – It ensures that the employee is evaluated on the basis of performance standards. – It prevents legal issues. – It prevents emotions from clouding judgment. www.readysetpresent.com Page 5
- 6. Other Personality Types (3 of 6) The Grenade (Much like the Time Bomb): – Explodes into uncontrolled ranting and raving after an initial calm. The Know-it-All: – Has a low tolerance for correction and contradiction. www.readysetpresent.com Page 6
- 7. Benefits of Good Feedback (1 of 2) Overcomes the barriers of confrontation and defensiveness Strengthens trust, improves morale, and increases productivity Recruits employee participation in setting future goals www.readysetpresent.com Page 7
- 8. Responsibility A Manager Has The Authority To: Direct or control. Exert control. Utilize authority, discipline, or persuasion. Supervise, or carry on. www.readysetpresent.com Page 8
- 9. Download “Challenging Employees” PowerPoint presentation at ReadySetPresent.com Slides include: 12 points on objectivity, 4 types of intent, slides on the 5 different personalities: the bull - the fox - the time bomb - the whiner - and the stone wall, with their qualities and 8 points on specific strategies for dealing with each, 10 other personality types, 6 points on dealing with generally difficult people, 18 quick tips on dealing with challenging employees, 6 Q&A slides on dealing with difficult situations, 17 points on giving feedback, slides on giving and receiving feedback, 7 slides on the key aspects of giving feedback, 4 slides on constructive feedback skills, 6 slides on the problem fixing process, 4 slides on termination, 6 points on enforcing work rules, 6 slides on controlling anger, 9 points on controlling anger, and 9 techniques on increasing employee enthusiasm, 16 steps on employee management and action plans and much more. Royalty Free - Use Them Over and Over Again. Now: more content, graphics, and diagrams www.readysetpresent.com Page 9
- 10. Download “Challenging Employees” PowerPoint presentation at ReadySetPresent.com Slides include: 12 points on objectivity, 4 types of intent, slides on the 5 different personalities: the bull - the fox - the time bomb - the whiner - and the stone wall, with their qualities and 8 points on specific strategies for dealing with each, 10 other personality types, 6 points on dealing with generally difficult people, 18 quick tips on dealing with challenging employees, 6 Q&A slides on dealing with difficult situations, 17 points on giving feedback, slides on giving and receiving feedback, 7 slides on the key aspects of giving feedback, 4 slides on constructive feedback skills, 6 slides on the problem fixing process, 4 slides on termination, 6 points on enforcing work rules, 6 slides on controlling anger, 9 points on controlling anger, and 9 techniques on increasing employee enthusiasm, 16 steps on employee management and action plans and much more. Royalty Free - Use Them Over and Over Again. Now: more content, graphics, and diagrams www.readysetpresent.com Page 9