Chatbot and Virtual AI Assistant Implementation in Natural Language Processing
- 1. Chatbot and Virtual AI Assistant Implementation in Natural Language Processing using AI Presented by: - Oswal Shrutika Suresh
- 2. Outline Introduction Branches of Artificial Intelligence Natural Language Processing Chatbot Practical Implementation of chatbot Virtual Assistant Practical Implementation of virtual personal assistant Conclusion References
- 3. Introduction • Artificial Intelligence: It is an area of computer science that emphasizes the creation of intelligent machines that work and react like humans. • Natural Language Processing: It can be defined as the ability of a machine to analyse, understand, and generate human speech.
- 4. Applications of AI and NLP • Chatbots: Today’s business world is more focusing on chatbots. In 2020 chatbots will handle 85% of interaction in a domain of providing a service to a customers. • Virtual AI Assistant: Virtual Assistant is one kind of application program that understands the voice commands given in natural language and then processes these commands and finally performs the task.
- 5. Various Domains of Artificial Intelligence 1) Machine Learning 2) Deep Learning 3) Natural Language Processing 4) Reinforcement Learning 5) Internet of Things 6) Robotics
- 6. Natural Language Processing • Natural language processing (NLP) can be defined as the ability of a machine to analyse, understand, and generate human speech. • The goal of NLP is to make interactions between computers and humans feel exactly like interactions between humans and humans. • Components of NLP: 1) Natural Language Understanding (NLU) 2) Natural Language Generation (NLG)
- 7. A. Informative description and real facts about chatbot Define Today’s business world is more focusing on chatbots. In 2020 chatbots will handle 85% of interaction in a domain of providing a service to a customer by chatbots only. In many websites, we see the live chatbot who try to understand our request in a more sophisticated way than ever these bots are called as AI chatbot. Chatbot learns from the conversation and tries to handle each and every situation at worst case also.
- 8. How chatbot knows user requirement?? The chatbot which able to understand the user need is called a smart chatbot An intelligent chatbot tries to understand the nuances in the natural language spoken by the customer and try to provide a relevant and convincing answer to the customer. There are various tools available in the market like IBM Watson, Api.ai and many more that will incorporate natural language capability into a chatbot.
- 9. How does Chatbot learn??
- 10. How to check the chatbot is intelligent??
- 11. Practical implementation of chatbot
- 15. Final output of chatbot
- 16. Informative Description of Virtual AI Assistants • virtual assistants are also called as AI assistants or digital assistants. • Virtual Assistant is one kind of application program that understands the voice commands given in natural language and then processes these commands and finally performs the task. • In the case of commercial use, a virtual assistant is an artificial humanlike representative of a company. • The best examples are Amazon Alexa, Apple’s Siri, Google Now and Microsoft’s Cortana and many more.
- 17. Virtual Assistant Technologies: • These are cloud based application program • It require internet connection to work out • It make use of Artificial Intelligence various domains like: Natural Language Processing Speech Recognition Machine Learning • It also require a large dataset for giving better responses
- 18. Virtual Assistant Usage in different Sectors • Personal Virtual Assistant • Home Automation Virtual Assistant • Chatbot (Call centers) • virtual nurse bots
- 20. Working of Virtual AI Assistant: • Phase-1:Customer asks their question to a virtual assistant. It tries to understand the user query and acknowledge it. • Phase-2: If the virtual assistant knows the answer to the question it immediately responds and if it doesn’t know the answer it will pass it to the next phase. • Phase-3: In this phase, it searches out for internal, external repository and knowledge for giving a better and relevant response. • Phase-4: if the virtual assistant doesn’t find the relevant answer then it passes that query to the live customer support representative.
- 21. Practical Implementation of Virtual Personal Assistant for Laptop: • List of tasks performed by my personal assistant “ROBO” on my laptop are as follows: • 1) Give voice as well as text response to the user greetings • 2) It will answer to the some predefined questions like a) How are you? b) Who created you? c) What is your name? d) What is your favourite colour? • 3) It can open your Gmail account. • 4) It can open any pdf file in new browser tab by voice commands. • 5) It will able to show date and time in dd-mm-yyyy hh:mm format. • 6) It can open google chrome by just voice command. • 7) It can even play your favourite music in background. • 8) It can open your web whats app just you need scan QR code and enjoy chatting. • 9) It can open notepad or any txt file through voice commands. • 10) It can also open any important power point presentation while you are working on some other program.
- 22. Output of Virtual Personal Assistant Tell me something: You said:- hello hey there Tell me something: You said:- who are you I am ROBO your personal AI assistant Tell me something: You said:- how are you I am fine Tell me something: You said:- who created you shrutika_oswal. Tell me something: You said:- open browser Tell me something: You said:- open browser Tell me something: You said:- open YouTube I have opened YouTube in another tab please check it out Tell me something: You said:- open web WhatsApp I have opened Web Whats app in another tab please check it out Tell me something: You said:- what is your favourite colour right now its rainbow It keeps changing every micro second
- 23. Tell me something: You said:- time Current date and time : The time is 17-03-19 22:46 Tell me something: You said:- play music Tell me something: You said:- open Notepad Tell me something: Could not understand audio Tell me something: You said:- open presentation I have opened your presentation of chatbot please check it out Tell me something: You said:- open resume I have opened your resume please check it out Tell me something: You said:- open Gmail I have opened Gmail in another tab please check it out Tell me something: You said:- thank you youre welcome Tell me something: You said:- goodbye Thank You bye have a great day!!!!!!!! see you later
- 24. Conclusion • In this paper, we had started with artificial intelligence and various domains in which it is getting integrated. • We have taken the versatile and most growing domain that is nothing but the natural language processing. • We have seen the most interesting part of NLP that is chatbot. First, we went through a basic introductory part, real facts following with its learning cycle and measuring the intelligence of a chatbot. Finally, we have developed a chatbot named “ROBO” who will answer the user query based on the content of chatbot.txt. • We have also seen the implementation of personal virtual assistant.
- 25. References Naz Albayrak ; Aydeniz Özdemir ; Engin Zeydan, “An overview of artificial intelligence based chatbots and an example chatbot application,” 2018 26th Signal Processing and Communications Applications Conference (SIU); 10.1109/SIU.2018.8404430 M. Nagao, “Natural language processing and knowledge”, 2005 International Conference on Natural Language Processing and Knowledge Engineering Saiyan Cheng ; Bin Wang,” An Overview of Publications on Artificial Intelligence Research: A Quantitative Analysis on Recent Papers”, 2012 Fifth International Joint Conference on Computational Sciences and Optimization, 10.1109/CSO.2012.156 https://medium.com/analytics-vidhya/building-a-simple-chatbot-inpython-using-nltk- 7c8c8215ac6e https://chatbotsmagazine.com/natural-language-processing-nlp-whychatbots-need-it- a9d98f30ab13 https://en.wikipedia.org/wiki/Chatbot
- 26. THANK YOU