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ChatGPT … How Does it Flow?
How Does GPT Perform When Asking for Guidance on Building Flows?
OUR SPONSORS
#CD2023 @CzechDreamin
● Joined the ecosystem in 2016.
● 7+ years experience supporting Nonprofits.
● 6x Certified Salesforce Professional
○ 5x Salesforce Certifications
○ 1x Salesforce Partner Credentialled
● Certified GPT Specialist with AIForceTraining
● All Star Trailhead Ranger
● Trailblazer Community Group Leader
● Salesforce.org Commons Volunteer / Leader
● Trailblazer and Supermums Mentor
● Community Group / Conference Speaker
● Dreamforce ‘22 and TrailblazerDX ‘23 Speaker
● Blogger at The Flow Architect / Ragamuffin Admin
● Self-Diagnosed Flownatic
Mark Jones
Salesforce Consultant @
#CD2023 @CzechDreamin
● GPT tools, like ChatGPT and Google Bard, are
advanced language models developed by
different organisations.
● They are trained on a diverse set of text data to
understand and generate human-like responses.
● These tools are designed to assist users by
answering questions, providing information, and
engaging in conversations.
● They utilise pattern recognition, machine
learning, and natural language processing
techniques.
● GPT tools aim to offer guidance on a wide array
of topics.
● It's important to note that while they strive to
provide accurate and helpful information, they
may not always be perfect.
Let’s Talk GPT?
#CD2023 @CzechDreamin
GPT tools are highly intelligent and very powerful, but they are not perfect:
According to GPT itself (this is from Google Bard), these are the things that we should watch out for with GPT:
● Accuracy: Make sure that the text generated by the GPT tool is accurate and factual.
● Bias: Be aware of the potential for bias in the text generated by the GPT tool.
● Harmfulness: Make sure that the text generated by the GPT tool is not offensive, hateful, or dangerous.
● Plagiarism: Make sure that the text generated by the GPT tool is not plagiarized from other sources.
When it comes to ChatGPT specifically, it’s training data only goes up to 2021. There is an update to GPT for premium
subscriptions coming which will bring ChatGPT’s data pool to the current day and keep it live (but it’s a paid-for option).
GPT tools will also often give you duff information, such as giving you resolutions in Salesforce using settings that do
not exist (e.g. language configuration options for Lightning App Builder … this isn’t a thing but I was recommended this).
Things to Watch Out for When Using GPT Tools?
#CD2023 @CzechDreamin
In this session we will look at a very common Flow
scenario and ask ChatGPT how they should be built.
We will do this by:
● Voting on the scenarios shown in the next slide.
● Giving ChatGPT the requirements.
● Evaluating those requirements.
● Seeing an example of the Flows in question.
After this we will hopefully have some time for Q&A.
Now … LET’S VOTE on our Flow examples.
But How Does GPT Flow?
What scenario should we go with?
ⓘ Start presenting to display the poll results on this slide.
#CD2023 @CzechDreamin
Let’s check out GPT in action and compare it to a Flow.
#CD2023 @CzechDreamin
Any Questions?
If you have any questions, please do feel free to ask them here.
Feel free to also follow me on social media at:
https://trailblazer.me/thisismarkjones
https://linkedin.com/in/thisismarkjones
https://twitter.com/thisismarkjones
You can also access a free list of resources tied to this session
via the QR link shown on this page. Feel free to grab a pic of this
page and access the resources I’ve provided at a later date.
Thank you
Ad

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ChatGPT … How Does it Flow?, Mark Jones

  • 1. ChatGPT … How Does it Flow? How Does GPT Perform When Asking for Guidance on Building Flows?
  • 3. #CD2023 @CzechDreamin ● Joined the ecosystem in 2016. ● 7+ years experience supporting Nonprofits. ● 6x Certified Salesforce Professional ○ 5x Salesforce Certifications ○ 1x Salesforce Partner Credentialled ● Certified GPT Specialist with AIForceTraining ● All Star Trailhead Ranger ● Trailblazer Community Group Leader ● Salesforce.org Commons Volunteer / Leader ● Trailblazer and Supermums Mentor ● Community Group / Conference Speaker ● Dreamforce ‘22 and TrailblazerDX ‘23 Speaker ● Blogger at The Flow Architect / Ragamuffin Admin ● Self-Diagnosed Flownatic Mark Jones Salesforce Consultant @
  • 4. #CD2023 @CzechDreamin ● GPT tools, like ChatGPT and Google Bard, are advanced language models developed by different organisations. ● They are trained on a diverse set of text data to understand and generate human-like responses. ● These tools are designed to assist users by answering questions, providing information, and engaging in conversations. ● They utilise pattern recognition, machine learning, and natural language processing techniques. ● GPT tools aim to offer guidance on a wide array of topics. ● It's important to note that while they strive to provide accurate and helpful information, they may not always be perfect. Let’s Talk GPT?
  • 5. #CD2023 @CzechDreamin GPT tools are highly intelligent and very powerful, but they are not perfect: According to GPT itself (this is from Google Bard), these are the things that we should watch out for with GPT: ● Accuracy: Make sure that the text generated by the GPT tool is accurate and factual. ● Bias: Be aware of the potential for bias in the text generated by the GPT tool. ● Harmfulness: Make sure that the text generated by the GPT tool is not offensive, hateful, or dangerous. ● Plagiarism: Make sure that the text generated by the GPT tool is not plagiarized from other sources. When it comes to ChatGPT specifically, it’s training data only goes up to 2021. There is an update to GPT for premium subscriptions coming which will bring ChatGPT’s data pool to the current day and keep it live (but it’s a paid-for option). GPT tools will also often give you duff information, such as giving you resolutions in Salesforce using settings that do not exist (e.g. language configuration options for Lightning App Builder … this isn’t a thing but I was recommended this). Things to Watch Out for When Using GPT Tools?
  • 6. #CD2023 @CzechDreamin In this session we will look at a very common Flow scenario and ask ChatGPT how they should be built. We will do this by: ● Voting on the scenarios shown in the next slide. ● Giving ChatGPT the requirements. ● Evaluating those requirements. ● Seeing an example of the Flows in question. After this we will hopefully have some time for Q&A. Now … LET’S VOTE on our Flow examples. But How Does GPT Flow?
  • 7. What scenario should we go with? ⓘ Start presenting to display the poll results on this slide.
  • 8. #CD2023 @CzechDreamin Let’s check out GPT in action and compare it to a Flow.
  • 9. #CD2023 @CzechDreamin Any Questions? If you have any questions, please do feel free to ask them here. Feel free to also follow me on social media at: https://trailblazer.me/thisismarkjones https://linkedin.com/in/thisismarkjones https://twitter.com/thisismarkjones You can also access a free list of resources tied to this session via the QR link shown on this page. Feel free to grab a pic of this page and access the resources I’ve provided at a later date.