Class 9 part b unit 1 it&ites ppt
- 2. PART A PART B
- 3. PART A ( 10 MARKS) PART B (40 Marks) 10 MARKS + 40 marks = 50 marks Written exam + 50 Marks Practical
- 4. 10 MARKS + 40 marks = 50 marks Written exam + 50 Marks Practical 50 Marks Practical 10 Marks Project work 5 Marks Viva 10 Marks Practical File 20 Marks Practical 5 Marks Viva
- 5. Unit 1 Introduction to IT – ITeS Industry
- 6. Information Technology Information Technology (IT) means creating, managing, storing and exchanging information. IT includes all types of technology used to deal with information, such as computer hardware and software technology used for creating, storing, and transferring information.
- 7. Example: • Number of boys and girls in a class is a factual data • Some conclusion can be drawn based on the data. • This conclusion is information. • Decisions are taken on the basis of data and information. Computer takes data as input, processes it and produces the results as output. • The information is the result of data processing. • Data refers to the facts or raw material. • Data processed to get the information.
- 8. Computers and information systems are an essential part of every business today. Like accounting and legal, every business needs to invest in technology to compete. IT has several benefits for a business • reaching more potential customers, • streamlining operations, • reducing costs, • improving efficiency • maximizing profit • minimizing waste • providing better service to customers • supporting better relationships with key partners • allowing customers to better guide the business
- 9. Information Technology enabled Services (ITeS) Information Technology that enables the business by improving the quality of service is Information Technology enabled Services (ITeS). ITeS is also called web-enabled services or remote services that cover the entire operations which exploit Information Technology for improving the efficiency of an organization.
- 10. These services provide a wide range of career options that include opportunities in all offices like • call centers, • payrolls, • logistics management, • revenue claims processing, • medical billing, • coding, • medical transcription, • legal databases, • back office operations, • content development, • GIS (geographical information system), • web services • Human Resource (HR) services, etc.
- 11. BPO Services • Business Process Outsourcing (BPO) services means performing business operations through an outside service provider. • The BPO industry is highly organized and hence various kinds of jobs are outsourced in India. • India has the expertise in reducing costs with firm control on the quality of the service. • Some of the BPO services are as follows: (a) Financial and Accounting Services (b) Taxation and Insurance Services (c) E-Publishing and Web Promotion (d) Legal Services and Content Writing (e) Multimedia and Design Services (f) Document Management Services (g) Software Testing Services (h) Health Care Services
- 12. BPM industry in India The IT BPM (Business Process Management) industry has been fueling India’s growth. The growth of the IT BPM industry has provided India with a wide range of economic and social benefits which includes creating employment, raising income levels, and promoting exports. The IT-BPM industry has almost doubled in terms of revenue and contribution to India’s GDP over the last decade (2008–18). BPO Service Industry is doing exceptionally well in India because of the following advantages: (a) BPO service providers in India invest in hi-tech hardware and software to deliver the best of services. They follow quality checks to ensure error free and exceptional service. (b) Government of India is encouraging the BPO Industry in India by providing necessary infrastructure and logistical support. (c) BPO Industry in India is highly developed and capable of delivering numerous types of BPO services in exceptional quality.
- 13. Structure of the IT-BPM industry The organizations within the IT-BPM industry are categorized along the following parameters: • Sector the organization is serving • Type as well as range of offering the organization provides • Geographic spread of operations • Revenues and size of operations
- 14. Top 10 BPO Companies in India 1.TELEPERFORMANCE 2. GENPACT INDIA PVT LTD. 3.TATA CONSULTANCY SERVICES. ... 4.WIPRO BPO. ... 5.AEGIS CUSTOMER SUPPORT SERVICES LTD. ... 6.WNS GLOBAL SERVICES. ... 7.FIRSTSOURCE SOLUTIONS. ... 8.INFOSYS BPO. ... 9.EXL SERVICES. ... 10.ACCENTURE SOLUTIONS PVT LTD(BPO)
- 16. A multinational corporation or worldwide enterprise is a corporate organization which owns or controls production of goods or services in at least one country other than its home country. (a)Multinational Companies (MNCs):MNCs have their headquarters outside India but operate in multiple locations worldwide including those in India. They cater to external clients (both domestic and/or global).
- 17. (b). Indian Service Providers (ISPs): ISPs started with their operations in India. Most of these organizations have their headquarters in India while having offices in many international locations. While most have a client base, which is global as well as domestic, there are some that have focused on serving only the Indian clients.
- 18. Global In-house Centers (GIC): GIC organizations cater to the needs of their parent company only and do not serve external clients. This model allows the organization the option to keep IT Operations in-house and at the same time take advantage of expanding their global footprint and offering opportunities for innovation in a cost-effective manner.
- 19. IT applications In technologically developed nations, Information Technology has become a part of everyday life. The use of computer and Information Technology can be observed at home, workplace, in the modern service industry and in all aspects of our life. It includes • listening to music, • watching movies, • playing games, • doing office work, • chatting and sending messages, • managing daily planner, • reading books, • paying utility bills, • booking ticket to travel, • bank operations, etc.
- 22. IT in library Nowadays many libraries are computerized. Each book has a barcode associated with it. This makes it easier for the library to a keep track of books and the availability of a specific book. Computer software is used to issue and return the book.
- 23. IT at workplace In the office environment, computers and computer applications are used to perform office work more effectively. Internet and Office applications form the basis of modern business. IT Internet and Office applications form the basis of modern business.
- 24. IT in education Computers and Information Technology are extensively used in education for teaching-learning and assessment. • The software and hardware technology is used for creation and transmission of information in various forms including still pictures, audio, video and animation to the learners. • The learning becomes easy and accessible through IT. A lot of teaching resources are available for teachers to teach in a better way. • Online assessment helps to assess the students without any biasness.
- 25. (a)ICT in the classroom There are many ways in which the ICT is used for education in the classroom, such as • e-learning classrooms; • smart-board presentations; • videos on experiments; • creation of images and video; • desktop publishing of magazines, letters and documents; • educational games; • learning using the CD-ROM media; and • gathering educational information on the Internet
- 26. (b) Education — anywhere anytime Any student in India can access the NCERT book online through the website www.epathshala.nic.in or mobile app. Apart from this there are a variety of websites and mobile apps to access educational resources on any topic.
- 27. (c) Teaching aids and media ICT is used mostly as a teaching aid in schools to • use pictures, animations and audio-visuals to explain subjects that are difficult to explain. • make the lessons interesting using presentations. • organize lessons using the computer. • obtain the information relevant to the subjects.
- 28. (d) Learning Management System (LMS) A Learning Management System (LMS) is being used by many countries to manage school systems. A student or teacher can register himself/herself on the official website to access LMS and can get many services from LMS. The student can be benefited by using LMS, as it can be used to • learn lessons anytime and anywhere. • submit queries, getting replies and submit comments through forums. • participate in the co-curricular activities via video. • monitor the progress of their children (by parents).
- 29. IT in entertainment Information Technology has had a major impact on the entertainment industry. Internet is a major source of entertainment. One can download and view movies, play games, chat, use multimedia, incorporate visual and sound effects using computers, etc. Digital broadcasting has changed the way we experience television, with more interactive programming and participation.
- 30. IT in communication Communication is used to convey messages and ideas, pictures, or speeches. A person who receives this must understand clearly and correctly. Modern communication makes use of the computer system. We use computers for email, chatting, FTP, telnet and video conferencing.
- 31. IT in business Computers are used in business organizations for • payroll calculation, budgeting, sales analysis, financial forecasting, managing and maintaining stocks. • A lot of business transactions happen through Internet called e-commerce. • IT facilitates marketing, customer visit, product browsing, shopping basket checkout, tax and shopping, receipt and process order. • E-commerce offers services pertaining to processing inventory management, transactions, documentation, presentations, and gathering product information.
- 32. IT in science and engineering • Scientists and engineers use computers for performing complex scientific calculations, Computer Aided Design (CAD) or Computer Aided Manufacturing (CAM) applications are used for drawing, designing and for simulating and testing the designs. • Computers are used for storing large amount of data, performing complex calculations and for visualizing 3- dimensional objects. • Complex scientific applications like rocket launching, space exploration, etc., are not possible without the computers.
- 33. IT in banking • Computer is an essential part of the modern banking system. Every activity of a bank is now online. • The customer’s data and transactions are recorded by computers. • Recurring deposits (e-RD), Fixed deposits (e-FD), money transfer from one account to another (NEFT, RTGS), online transactions are done using Internet. • Capital market transactions, financial analysis and related services are available in online platforms. • Bank customers use Automated Teller Machines (ATM) for cash deposits and withdrawal, or to view current balance.
- 34. IT in insurance • Insurance companies keep all records up to date with the help of computer database. • Procedures for continuation of policies, starting date, date of next installment, maturity date, interest dues, survival benefits, and bonus are declared by using computers in insurance companies. • Many online policies are also available which can be purchased by using the website of insurance companies.
- 35. IT in marketing In marketing, computers are used for advertising of products, by using arts and graphics facility it is possible to create interesting advertisements of various products so that the goal of selling can be achieved. Using e-commerce websites, people can purchase items even sitting at home.
- 36. IT in health care ICT is used in the health sector in numerous ways. • Hospital Management System is used to maintain and manage patients’ records as well as various activities pertaining to hospital administration. • The computerized machines are used for ECG, EEG, Ultrasound and CT Scan. • The variety of measuring instruments and surgical equipment are used to monitor patients’ conditions during complex surgery. • Expert system is used for diagnosis. Health care manufacturing companies use computers to aid the production of diagnostic tools and instruments. • Computers are an integral part of laboratories and dispensaries. • They are used in scanning and diagnosing different diseases.
- 37. EEG (Electro - encephalography) Machine Electrocardiogram (ECG) Machine: MRI (Magnetic Resonance Imaging Machine
- 38. (a) Use of ICT in diagnosis With the advancements in computer hardware and software technology, various high-tech machines are used in the diagnosis and treatment of critical diseases. Using expert system, diseases can be diagnosed at the early stages and the patients can be given treatment accordingly. Some of these machines are: I. Computeriz II. ed Axial Tomography Machine (CAT) III. MRI (Magnetic Resonance Imaging Machine IV. Electrocardiogram (ECG) Machine: V. Cardiac Screening Machine: VI. EEG (Electro - encephalography) Machine: VII.Blood Sugar Testing Machine:
- 40. IT in the government and public service The government uses large-scale computer applications in its daily operations and is actively encouraging e-governance practices. • Digital India and e-governance initiative • There are various official web portals of the Government of India for e-governance. • There are various advantages of e-governance. The Income tax department, sales tax department, preparations of voters list, preparation of PAN card makes use of the computer system. • Many government services are available online. • Electricity bills can now be paid online. • The government uses electronic voting for election.