Cloud Faxing Checklist
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Esker Cloud Fax Services allow organizations to avoid hardware costs and maintenance fees while sending faxes from any application through their international network of data centers. Moving fax services to the cloud can offer advantages over traditional fax servers for both large and small organizations. The document provides a checklist to help determine if moving to a cloud fax service is right for an organization based on factors like growing fax volumes, replacement costs, support needs, security, disaster recovery, and strategic priorities.
Cloud Faxing Checklist
- 1. COMPLETE THE CHECKLIST BELOW AND SEE HOW MANY OF THESE “TIME TO MOVE TO THE CLOUD” SCENARIOS APPLY TO YOU: ABOUT ESKER CLOUD FAX SERVICES Esker Cloud Fax Services are used around the world to do away with the pains of traditional faxing methods. Through Esker’s international network of data centers, organizations are able to: § Avoid large upfront costs and ongoing maintenance fees § Eliminate hardware/software investments and upgrades § Maintain business continuity when it matters most § Benefit from a predictable pay-per-use pricing model § Send faxes from any ERP or desktop application Replacing traditional fax servers with a fax service can offer big advantages to organizations both large and small. But that doesn’t make moving to the cloud an easy decision. As its popularity in today’s business world grows, so too have questions and confusion surrounding the cloud — especially with fax communications. IS MOVING TO A CLOUD FAX SERVICE RIGHT FOR YOUR ORGANIZATION? CLOUD FAXING Fax volumes within your organization are expected to continue growing annually. Fax volumes are down, yet you’re still maintaining an internal infrastructure. Supporting your fluctuating fax volumes is a recurring challenge. Replacing obsolete or unsupported fax boards, hardware or software requires large capital expenditures. The cost of managing fax servers is getting harder to maintain. Upfront spending funds are limited for implementing a new solution. The current fax server solution doesn’t integrate with your organization’s new ERP system or updated ERP version. Moving to a virtual fax server environment is in your plans, but the fax protocol is not supported by VoIP technology. Some, most or all of your faxes are confidential and require the utmost security (e.g., HIPAA, insurance, etc.). Should an incident happen, your organization does not have an adequate recovery plan in place It is difficult or impossible to view or search for fax statuses (e.g., when/if it was sent, when/if it was received, etc.). The faxes your organization deals with are not “business-critical” but could still benefit from better reporting. The staff and services of IT are already stretched too thin to manage another fax server. Eliminating the need for physical filing cabinets and/or third-party archiving services is on your wish-list. Data center management is not one of your organization’s core competencies. Adopting lean initiatives is one of your priorities to increase efficiency organization-wide. The organization has plans to go beyond fax to automate other business processes. There is a need and desire to push non-core applications to the cloud. FAX VOLUMES r r r EXPENSES r r r r SUPPORT & SECURITY r r r DISASTER RECOVERY BUSINESS CONTINUITY VISIBILITY & REPORTING r r r r r RESOURCE MANAGEMENT r r r LONG-TERM STRATEGY LEARN MORE For more information on Esker Cloud Fax Services, including customer case studies, visit www.esker.com/cloud-fax-services § Utilize enhanced reporting and dashboards § Accommodate unlimited fax capacity and users § Lower faxing costs with least-cost routing § Comply with security regulations like HIPAA § Easily connect any application to the cloud CHECKLIST