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Cloud Computing: Useful tool, or
            water vapor?

           August 4, 2010
National Association of Bar Executives
          Michelle Murrain
Director of Engineering, OpenIssue, LLC


                                         1
Talk Overview

•Definitions
•How did we get here?
•Examples
•Advantages and Disadvantages
•Implementing Cloud Computing



                                2
Definitions




              3
4
Definitions
•“Cloud” computing is the situation
 where resources (storage,
 processing, display) are contained
 offsite and accessed through the
 internet
•“Cloud” computing is a buzzword
•“Cloud” computing could be called
 just as easily “Internet” computing


                                       5
How did we get here?
•Cloud computing depends on the
 following components:
 • Cheap hardware
 • Open Source operating systems and services
   (web servers, etc.)
 • Open Standards allowing easy data flow
 • In earlier days, we had the mainframe - but
   it was a silo




                                                 6
Examples
•There are many different cloud
 companies - and many large companies
 have cloud computing efforts
•Cloud computing is the hallmark of
 Web 2.0
•Both public and enterprise examples




                                   7
Examples, cont.
•There are 3 basic “cloud” flavors:
   • Cloud Services
   • Cloud Servers
   • Cloud Software
•Some Cloud providers (especially
 Google) provide a mix



                                      8
Examples, cont.
•Services:
   • Email, Files, Calendaring
•Servers and Storage:
   • Iron (but virtual)
   • Backups
•Software:
   • Productivity
   • Financial
   • Fundraising

                                 9
Google
•Google pretty much only exists in the
 cloud
•Google Apps (Services and Software):
•Cloud Mail, Calendaring,
 Collaboration Tools, Productivity
 tools
•Versions for public as well as
 enterprise
•Very popular among organizations

                                     10
11
12
13
14
Amazon
•Different kind of cloud provider
•Provides server resources
•Provides Unix and Windows servers
•You install and configure for your
 own needs
•Provides easy scalability
•Inexpensive storage


                                      15
16
17
Salesforce.com
•Salesforce.com is Software as a
 Service
•Originally a Salesforce Automation
 and Customer Service tool - has now
 become much more broad
•Different versions with different
 capabilities
•Increasingly popular in nonprofits
•Development platform for web-
 enabled databases
                                       18
19
20
Advantages of “The Cloud”
•Servers and Services:
 • No hardware to service
 • No hardware to buy
 • No hardware to break
 • Lower electricity bills
 • No need for WAN
 • Ease of integration with other cloud tools




                                                21
Advantages of “The Cloud”
•Software
 • No custom software to maintain
 • For Commercial Software: Costs are
   comparable (or lower), but without hardware
   and hardware maintenance costs
 • Integration with other cloud tools is easier




                                              22
Disadvantages of “The Cloud”
•Internet access required (cut off
 from mission-critical
 data/functionality if there is no
 internet access)
•Doesn’t integrate with on-premise
 tools well
•Security compliance must be
 investigated
•Data is not in-house
                                     23
Other issues
•Security of data kept in the cloud can
 be both less secure, and more secure
 than data kept on-premises.
•Weigh software license fees with
 monthly Software-as-a-Service fees
•Weigh hardware maintenance costs
 against monthly server CPU/Storage
 costs


                                     24
What’s next?
•Implementing Cloud servers, services,
 or software is very much like
 implementing any technology change
 in your organization:
 • What are the points of pain?
 • What are the needs of users?
 • What is the budget?
 • Will the proposed solution get the job done?




                                                  25
Overall Comments
•“The Cloud” is just water vapor -
 don’t buy the hype - don’t just move
 to the cloud because it’s the next big
 thing.
•That said, Cloud servers, services,
 and/or software might be a good
 solution to particular points of pain.



                                     26
Overall Comments
•If you are looking for a specific
 technology change (like a new
 CRM/Donor database, or a new email
 service, new data storage needs)
 don’t forget to look carefully at the
 Cloud options
•At this point, there are cloud options
 for every mission-critical technology
 function that an organization needs.
                                      27
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Cloudcomputing.072110

  • 1. Cloud Computing: Useful tool, or water vapor? August 4, 2010 National Association of Bar Executives Michelle Murrain Director of Engineering, OpenIssue, LLC 1
  • 2. Talk Overview •Definitions •How did we get here? •Examples •Advantages and Disadvantages •Implementing Cloud Computing 2
  • 4. 4
  • 5. Definitions •“Cloud” computing is the situation where resources (storage, processing, display) are contained offsite and accessed through the internet •“Cloud” computing is a buzzword •“Cloud” computing could be called just as easily “Internet” computing 5
  • 6. How did we get here? •Cloud computing depends on the following components: • Cheap hardware • Open Source operating systems and services (web servers, etc.) • Open Standards allowing easy data flow • In earlier days, we had the mainframe - but it was a silo 6
  • 7. Examples •There are many different cloud companies - and many large companies have cloud computing efforts •Cloud computing is the hallmark of Web 2.0 •Both public and enterprise examples 7
  • 8. Examples, cont. •There are 3 basic “cloud” flavors: • Cloud Services • Cloud Servers • Cloud Software •Some Cloud providers (especially Google) provide a mix 8
  • 9. Examples, cont. •Services: • Email, Files, Calendaring •Servers and Storage: • Iron (but virtual) • Backups •Software: • Productivity • Financial • Fundraising 9
  • 10. Google •Google pretty much only exists in the cloud •Google Apps (Services and Software): •Cloud Mail, Calendaring, Collaboration Tools, Productivity tools •Versions for public as well as enterprise •Very popular among organizations 10
  • 11. 11
  • 12. 12
  • 13. 13
  • 14. 14
  • 15. Amazon •Different kind of cloud provider •Provides server resources •Provides Unix and Windows servers •You install and configure for your own needs •Provides easy scalability •Inexpensive storage 15
  • 16. 16
  • 17. 17
  • 18. Salesforce.com •Salesforce.com is Software as a Service •Originally a Salesforce Automation and Customer Service tool - has now become much more broad •Different versions with different capabilities •Increasingly popular in nonprofits •Development platform for web- enabled databases 18
  • 19. 19
  • 20. 20
  • 21. Advantages of “The Cloud” •Servers and Services: • No hardware to service • No hardware to buy • No hardware to break • Lower electricity bills • No need for WAN • Ease of integration with other cloud tools 21
  • 22. Advantages of “The Cloud” •Software • No custom software to maintain • For Commercial Software: Costs are comparable (or lower), but without hardware and hardware maintenance costs • Integration with other cloud tools is easier 22
  • 23. Disadvantages of “The Cloud” •Internet access required (cut off from mission-critical data/functionality if there is no internet access) •Doesn’t integrate with on-premise tools well •Security compliance must be investigated •Data is not in-house 23
  • 24. Other issues •Security of data kept in the cloud can be both less secure, and more secure than data kept on-premises. •Weigh software license fees with monthly Software-as-a-Service fees •Weigh hardware maintenance costs against monthly server CPU/Storage costs 24
  • 25. What’s next? •Implementing Cloud servers, services, or software is very much like implementing any technology change in your organization: • What are the points of pain? • What are the needs of users? • What is the budget? • Will the proposed solution get the job done? 25
  • 26. Overall Comments •“The Cloud” is just water vapor - don’t buy the hype - don’t just move to the cloud because it’s the next big thing. •That said, Cloud servers, services, and/or software might be a good solution to particular points of pain. 26
  • 27. Overall Comments •If you are looking for a specific technology change (like a new CRM/Donor database, or a new email service, new data storage needs) don’t forget to look carefully at the Cloud options •At this point, there are cloud options for every mission-critical technology function that an organization needs. 27