CO2 2019 | Sarah Verlinger | Understanding the Applicant Journey
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Triangle Pest Control provides an overview of their applicant journey process which includes recruiting top candidates through detailed job postings and positive employer reviews, extending competitive benefits, a thorough hiring process with multiple interviews and assessments, ensuring new hires feel welcomed on their first day through orientation, and maintaining employee satisfaction through continuous appreciation programs like recognition awards and fun team building activities.
CO2 2019 | Sarah Verlinger | Understanding the Applicant Journey
- 1. Understanding the Applicant Journey Sarah Verlinger, HR Coordinator Triangle Pest Control
- 2. Understanding the Applicant Journey Sarah Verlinger, HR Coordinator Triangle Pest Control
- 3. A Little About Me
- 7. Write down at least 3 things you are going to do differently next year to ensure you hire the right people.
- 9. Recruiting ● High Ratings on Hiring Sites ● Be the “Go To Company” ● Detailed Job Descriptions What is it like to work at Triangle Pest Control? 4.3 4.5 4.4 4.3 4.3 Triangle Pest Control is proud to be the local authority for all pest control needs. 4.5 Triangle Pest Control Why do you want to work at Triangle Pest Control? The ad sells the position. Fun atmosphere, career advancement, enhancing quality of life. Who would oppose that?
- 10. Offer Great Benefits ● Competitive Pay ● Health Benefits ● Paid Time Off & Holidays ● 401K Match ● Tuition Reimbursement ● Sponsorship Program ● Financial Wellness Assistance ● Employee Assistance Program Recruiting
- 11. Hiring Process
- 12. ● Questionnaire ● Full Application ● Phone Interview ● 1st In-Person Interview ● 2nd In-Person Interview ● Profile Assessment (Wiley) ● Background Check/Drug Test ● Create a Bench Hiring Process
- 13. Hiring Process Questionnaire ● Create Templates ● Keep Questions Simple ● Review Resume Application ● Ask More Detailed Questions ● Can Provide More Information Than a Resume
- 14. Hiring Process ● Reach Out by Email ● Describe the Hiring Process ● Ask Make or Break Questions ● Sell Your Company ● Be Consistent ● End by Explaining Next Steps Phone Interview
- 15. Hiring Process: ● 1st In-Person Interview ○ Make the Candidate Feel Welcomed ○ Have Multiple Interviewers ○ Ask Relevant Questions ○ Allow Candidate to Ask Questions ● 2nd In-Person Interview ○ Include New Interviewers ○ Ask Same Questions ○ Ask Final Need to Know Questions
- 17. Hiring Process: ○ Wiley Global Assessment ○ Unique Background (Forgely) ○ Don’t Burn Bridges ○ Stay in Touch
- 18. Smarter/Better Than You Who Fits Culturally Who Fits the Company Vision Someone
- 19. Onboarding Process First Day is the Most Important Establish a Welcome Process
- 20. Onboarding: ● First Day is the Most Important ○ Make a Great First Impression ○ Make Them Feel Like Part of the Team ● Have a Welcome Process ○ Make It Easy ○ Introduce to the Full Team ○ Take Them to Lunch ○ Orientation
- 22. Birthdays and Work Anniversaries Personal Accomplishments Monthly Newsletter Bulletin Board/TV Monitor Emails/Instant Messaging All Meetings Recognition
- 23. Employee Appreciation Month Family Picnic Field Day Holiday Party HAVE FUN
- 25. Team Building Activities HAVE FUN
- 26. Recruiting ● Market Your Business ● Offer Great Benefits Onboarding Process ● First Day is the Most Important ● Welcome Process Hiring Process ● Have a Process ● Ideal Candidate Qualities Continuous Appreciation ● Recognition ● HAVE FUN