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Content Marketing Arming Your Sales Reps with The Right Content to Drive Business Joe Pulizzi Executive Director, Content Marketing Institute Co-Author,  Get Content Get Customers
About Joe Pulizzi (@juntajoe) 6-8 September, 2011 joepulizzi.com/bio
Content Marketing Agenda Why Publishing? What? Who? 12 reasons why you are not generating enough leads with your content and how to fix it.
Are Marketers  Publishers?
Shutterstock
 
Shutterstock
 
Shutterstock
 
Publishing: Publishing  is the process of production and dissemination of  information  – the activity of making information available for public view.  http:// en.wikipedia.org /wiki/Publisher
Former Barriers to Entry Content Acceptance Talent Technology Databases
 
The Difference? Marketers  Publishers
 
Shutterstock
http:// www.marketingsherpa.com/article.php?ident =31802
 
Marketers as Publishers Owning  the media, not  Renting  the media Attract and/or retain customers by  creating /curating valuable and compelling content  on a  consistent  basis to maintain or change a behavior. Content Marketing is…
http://www.flickr.com/photos/joriel/2994549358/
 
 
 
 
 
1987
Club Meetings @Stores Email Newsletter Custom Magazine Versions On Demand TV Channel Social Network Videos Music Website
Club Meetings @Stores Email Newsletter Custom Magazine Versions On Demand TV Channel Social Network Videos Music Website In 2009, Revenues Up 18%
OVER 6 MILLION OPT-INS Best R&D Activity for P&G 100,000+ DOWNLOADS Millions in Business 90% OF READERS Directly Acted on Information
 
“ Content Marketing  Is the Only  Marketing Left” - Seth Godin
Search Engine  Optimization Lead Generation Social Media STORYTELLING
 
 
 
Shutterstock
Shutterstock
 
REASONS YOUR CONTENT ISN’T WORKING FOR SALES AND HOW TO FIX IT
GOALS  Lack of Content Marketing #1
What Most Marketers Want Customer Retention Lead Generation Thought Leadership Lower Customer Service Costs Open New Markets Inspire Former Decision Makers Content to Pay for Itself Solve World Hunger Somebody Thought It would be Cool CEO Wants It
What Most Marketers Want Customer Retention Lead Generation Thought Leadership Lower Customer Service Costs Open New Markets Inspire Former Decision Makers Content to Pay for Itself Solve World Hunger Somebody Thought It would be Cool CEO Wants It Choose One
Biggest single investment from their marketing budget – 2x per year. Objective  Reach senior executives and begin conversations with target prospects. http:// www.altair.com/MagazineCurrentIssue.aspx
Objective Convert Porsche and other sports cars to Corvette Buyers!
 
 
EVERYTHING  Your Content is about #2
 
Get SUPER NICHE Pets Issues pertaining to pet owners who like to travel with their dogs.
Get SUPER NICHE Pets Issues pertaining to pet owners who like to travel with their dogs.
YOU YOU YOU Your Content is about #3
 
 
There are 17 separate content sections in the magazine (mini-features, sidebars, etc.). Of the 17 areas, Ford is mentioned in the title or first sentence of 14 of them.   "...Ford Focus is a sporty car with serious smarts..." "...Ford is continually improving its vehicles..."
Be the Solutions Provider The TRUSTED EXPERT Give your customers relevant, compelling information  and/or Show them a good time…
FIND Customers’ Pain Points KEYWORD ANALYSIS
GOOD ENOUGH  Good Enough is NOT #4
Your Content Competition
Great Content Marketing UNIQUE USEFUL OR FUN WELL EXECUTED MATCHES THE MEDIA CHANNEL
 
100,000+ DOWNLOADS Millions in Business
STAND FOR?  What does your content UNIQUE CONTENT W/ A POV
 
Grew Business from FIVE TO 70 MILLION
IT’S NOT WHAT YOU SELL   (Wine) IT’S WHAT YOU STAND FOR   (Everyone deserves to understand the wine experience)
CATEGORY  Create Your Own The Timeout Experience –  “Giving people what they really didn’t know they wanted.” - Abe Peck, Medill School of Journalism
Google Insights
 
 
 
CALENDAR Lack of a Content #5
1-7-30-4-2-1 Plan 1=Daily (Twitter, Blog) 7=Weekly (eNewsletter) 30=Monthly (Webinar) 4=Quarterly (eBook, Magazine) 2=Bi-Annually (User Event) 1=Yearly (Large Research Project)
Podcasts (2) Print Article Digital Article Tweet Schedule Facebook Posts Blog Posts Guest Posts White Paper Case Study
EMPLOYEES Not Leveraging Your #6
 
 
 
Average 24 posts per week/90% participation. Over 30,000 visits in six months. 3,000 enewsletter subscribers with 25% open rate. Over 700 published blogs, articles, videos and podcasts.
ENGAGE IN CONTENT That People Will Magically #7
 
Target the top 10 – 15 blogs or websites in your niche Read and get active…start commenting Where else are your customers online? Be the LinkedIn/Yahoo! Answers expert Where are your customers  HANGING OUT?
The BEST Off-Line Content
OWNER Your Content Has NO #8
Jenny Cisney Chief Blogger/Sr. Social Media 3 Blogs (Thousand Words, Plugged In, Grow Your Biz). 17 Twitter Accounts Kodak Community Exchange
EXPERIENCE You Don’t Have Content #9
 
What to do? Hire or freelance a journalist? Hire a content agency? Search out your internal content producers.
SUPPORT You Don’t Have Internal #10
300%  Less Chance of Success
 
REMARKABLE You Don’t Create Something #11
 
http://contentplaybook.com
TRADITIONAL You Don’t Leverage #12 RENT TO OWN
 
 
Wall Street Journal
The PATH to MORE LEADS Specific Content Marketing  Goals Your Content is SUPER  Niche Content focuses on  Customer Pain Points Content is among the  BEST in the industry You stick to your publishing  schedule Employees  are a key part of your content You build  online relationships  and great  off-line content  to spread your message. You have a  Chief Content Officer You  Insource or Outsource your content  to experts You have  C-Level support  for content marketing You are developing  Remarkable  content You leverage your content through  traditional
Joe Pulizzi [email_address]   •  @juntajoe on Twitter  THANK YOU!

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Content Marketing: Arming Your Sales Reps with the Right Content to Drive Sales

Editor's Notes

  • #14: We have to focus on what would make us interesting to our customers. Clearly, not our products and services (for the most part). In order to create a magnet to attract customers and prospects to us, we have to market differently than we have in the past.
  • #41: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #48: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #52: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #53: Now, all of this should be common sense, but the majority of content we create as companies still revolves around our products and services. Just look at your events, brochures, press releases. Are you creating more interesting information or more content about you you you.
  • #54: Case in point, this spread in MyFord magazine. All the highlighted areas are where Ford mentions their brands or Ford itself. Does this look like content that someone would want to engage in?
  • #56: So, in order to be successful in social media, we have two choices (see above). Can anyone think of any others?
  • #58: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #63: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #66: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #67: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #72: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #75: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #80: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #82: Identify where your customers are hanging out at…
  • #84: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #86: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #89: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #92: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.
  • #95: And let’s start by discussing how we help buyers make better purchasing decisions. Because before we can truly understand what we do for vendors like you, it’s critical to understand what we do for the buyer community.