2. I’M EXCITED TO BE HERE WITH YOU!!
20 YEARS AGO I MOVE TO SAN FRANCISCO
3. I’M EXCITED TO BE HERE WITH YOU
TODAY!
• Sukanya Boonsuk Lu
• A seasoned Oracle Financials Techno-Functional Professional with 20 years of experience working on Oracle
EBS projects, Oracle Implementations, upgrades and Production support projects.
• I have worked extensively on Order to Cash (O2C Cycle), Procure to Pay (P2P Cycle)
• Prior to moving to California, I led The Oracle Asia Pacific Project Rollout team in implementing Oracle WIP,
BOM, AR, INV, OM, Oracle Maintenance Repair Overhaul (MRO) and Helpdesk Support for Motorola PCS
and GE Aircraft Engine, Cincinnati Ohio, Malaysia, Singapore, Taiwan and Japan.
• I earned a Bachelor’s degree from Saint John University where she majored in Management Information
System.
• I have a Project Management Certification at UCBerkely, and I am a Scrum Master and Scrum Product Owner
from Scrum Alliance.
4. MY
PRINCIPLES
&
PHYLOSOPH
Y
I adopt since my consulting with Oracle:
• contribution to society
• fairness and honesty
• cooperation
• and team spirit
• untiring efforts for improvement
• courtesy and humility
• adaptability
• and gratitude.
I work for happiness for oneself and
others
"Hardships make us strong. Problems give birth to wisdom.
Sorrows cultivate compassion.Those who have suffered the
most will become the happiest."
— Daisaku Ikeda.
"Life can unfold unlimitedly as long as we have a heart of
appreciation and an undefeated mind."
5. IN MY SPARE TIME
• President of Non Profit School after school program Mandarin
Immersion in Redwood city CA
• Youth and Women leader of Non Profit Soka Gakkai International in
San Francisco
6. CERTIFIED
SCRUM
PRODUCT
OWNER®
• learn the framework, principles, and
values that make scrum work, plus key
skills and tools you need to be effective
• how to juggle multiple stakeholders’
needs
• get hands-on practice creating a product
vision, and learn new ways to get to
know your customers so that you can
choose the right next piece of value to
bring to market for them.
9. PURPOSE
• Every implementation of Scrum is different.
• Teams and organizations apply Scrum within their context, but the fundamental
framework always remains the same.
10. SCOPE
1. Product Owner Core Competencies
2. Goal Setting and Planning
3. Understanding Customers and Users
4. Validating Product Assumptions
5. Working with the Product Backlog
11. PRODUCT
OWNER
CORE
COMPETEN
CIES
1.1 discuss at least three different organizational designs which
affect how the accountabilities of the
Product Owner are executed.
1.2 use at least one technique to provide transparency to
stakeholders on progress toward goals.
1.3 list at least three techniques to gather information or insights
from stakeholders.
1.4 describe how the Product Owner interacts with the other
Scrum Team members during the Scrum
events and throughout the Sprint.
1.5 identify at least two ways to overcome the challenges of being
a Product Owner for multiple Scrum
Teams.
1.6 discuss at least two reasons why the Product Owner is a
single person and neither a group nor a
committee.
1.7 discuss how and why the Product Owner maintains authority
over the Product Backlog while working
collaboratively with Developers and stakeholders.
13. PRODUCT
OWNER
CORE
COMPETEN
CIES
Effective communication means that the product owner understands:
•How to encode the message using a language that the receiver can
understand easily
•What channel to use (e.g. oral, email, video, etc.)
•How to craft the message to ensure clarity
•The feedback from the receiver and then re-craft the message again
to address feedback and issues
•How to minimize noise during communication for effective message
delivery.
17. PRODUCT
OWNER
CORE
COMPETEN
CIES
Collaboration
Collaboration and teamwork
require several skills including
communication and emotional
intelligence.
It is the ability to understand other
people’s emotions and to have control
over one’s emotions. It has several
benefits such as:
•Increased leadership ability of the
product owner
•Improved team performance
•Improve decision-making of the team
18. GOAL
SETTING
AND
PLANNING
2.1 explain the relationship between a
product vision and a Product Goal.
2.2 practice the creation of a Product
Goal.
2.3 practice creating a Sprint Goal with a
Scrum Team.
2.4 list the components of a product plan
or forecast with stakeholders.
2.5 describe how to plan a product
release.
2.6 explain at least two approaches to
identify small, valuable, and usable
Increments.
19. GOAL
SETTING
AND
PLANNING
4 Step for Creating a Sprint
Goals
1.Product owner presents the
ordered backlog items to the
team.
2.Team discusses and
understands the work for this
Sprint.
3.Team forecasts and commits on
the items that can be done.
4.Team creates the Sprint Goal for
this Sprint.
21. UNDERSTA
NDING
CUSTOMER
S AND
USERS
3.1 describe how a Product Owner includes
product discovery and validation in their
work.
3.2 illustrate at least one approach for
segmenting customers and users.
3.3 practice at least one technique to
address conflicting customer (or user)
needs.
3.4 identify how at least three aspects of
product discovery contribute to successful
product outcomes.
3.5 list at least three approaches to connect
Developers directly to customers and users.
28. UNDERSTA
NDING
CUSTOMER
S AND
USERS
Conflict Resolution Skills as a Scrum Master
5. Never make it a blame situation
Guide them with a problem-solving
mindset and also focus on what can we
as a team learn from this.
The bottom line is we all grow together
and then only we make a strong team
overall.
31. WORKING WITH THE PRODUCT
BACKLOG
Definition of "Input," "Output," and
"Outcome."
Input: Anything needed for project or
product. In this context, it will be: Money,
time estimated, resources, people, efforts,
plans, documents... prepared for that project
or product
Output: In terms of Project or Product will
be: Features, Product, or Service can be used
by users. (measurable)
Outcome: Feedback or feelings of the user
when using the product or the features.
(hard to be measured)
34. WORKING WITH THE PRODUCT
BACKLOG
Stages of Readiness
One of the key pillars of the Scrum framework is
‘transparency’. For managing the Product Backlog,
this means that it should be visible for the Scrum
Team and stakeholders what the order is and in
what stage of readiness a particular item is. The
image below shows an example of a Product
Backlog Kanban board.
35. SCRUM VS. AGILE
• Agile refers to a set of principles and values shared by several
methodologies, processes, and practices
• Scrum is one of several agile frameworks—and is the most popular.
What's the Difference?
36. FUNDAMENTALS OF AGILE AND
SCRUM
• Agile principles and values foster the mindset and skills businesses need in
order to succeed in an uncertain and turbulent environment.
• The term agile was first used in the Manifesto for Agile Software Development
(Agile Manifesto) back in 2001. The main tenets of the Agile Manifesto are:
• Individuals and interactions over processes and tools
• Working [products] over comprehensive documentation
• Customer collaboration over contract negotiation
• Responding to change over following a plan
38. THE FIVE SCRUM VALUES
• Commitment
• Courage
• Focus
• Openness
• Respect
A team’s success with scrum depends on five values Allows Scrum Teams to Be
Agile:
39. THE PRODUCT OWNER
• Inspires the team
• Curates, Clarifies and Orders the
Product Backlog
• Provides Feedback.
Product
Owner
Team
Business
Customers
40. LEAN CANVAS
it is the way to visualize the basics of the lean startup approach.
41. INSPIRE THE TEAM
• Start with WHY: A simple framework for great leadership
42. LEADERSHIP FROM SIMON SINEK
•Start with Why: How Great Leaders Inspire Everyone to Take Action
•Simon Sinek has a simple but powerful model for inspirational leadership -- starting with a golden circle
and the question: "Why?" His examples include Apple, Martin Luther King Jr. and the Wright brothers ..
43. CURATES, CLARIFIES AND
ORDERS THE PRODUCT BACKLOG
•How to improve in agile start Retrospective
•Start with why
•Think of changing the world, think different, more from the believe
•Here's a video reference list.
•https://lucidagile.com/videos/
45. WHAT IS YOUR PRODUCT?
• Consolidation 3PL Distribution Centers
– Signed contract with new 3PL RJW Logistic Company
– Exist out from 3PL Casestack
– Design and Build EDI Infrastructure
• East Coast 3PL Distribution Center
– C&M direct ship to Wawa (Mclane)
• BRF Outside Processing (Sauces 64ozs)
46. LEADERSHIP FROM SIMON SINEK
• To find your "WHY" I would recommend that you set goals balanced around the three most
important areas of your life:
1. Establish clear personal, family, and health goals. These are your "WHY" goals.
2. Determine your personal professional development goals. These are your "HOW" goals.
3. Set your business, career, and financial goals. These are your "WHAT" goals.
"Every company, organization or group with the ability to inspire starts with a person or small
group of people who were inspired to do something bigger than themselves." - Simon Sinek
47. LEADERSHIP FROM SIMON SINEK
"People don't buy "what" you do, they buy "why" you
do it" - Simon Sinek
"For values or guiding
principles to be truly
effective, they have to be
verbs." - Simon Sinek
"If you're not consistent in the
things you say and do, no one will
know what you believe."
48. LEADERSHIP FROM SIMON SINEK
• Being a leader requires having people that choose to follow you. Trust must be
established before anyone will make the decision to follow you. Trust doesn't
emerge simply because a customer makes a decision to buy something. Trust is
not a checklist. Fulfilling all your responsibilities does not create trust.
49. LEADERSHIP FROM SIMON SINEK
• It's not just WHAT or HOW you do things that matters; what matters more is
that WHAT and HOW you do things is consistent with your WHY." - Simon
Sinekw you.
50. LEADERSHIP FROM SIMON SINEK
• Being a great leader is like being a parent. Just as we provide our children opportunity —
to build self confidence, education and discipline when necessary all so that they can
achieve more that we can imagine.
• We call them leaders because:
• They go first, they take the risk before anyone else does.
• They choose to sacrifice so that their people may be safe, protected and so that they
may gain.
52. Q & A
WHAT QUESTIONS WOULD
YOU LIKE TO ASK ME?
56. PROJECT MANAGEMENT
• Use Scrum approach to collaborating and
communicating with engineer and
stakeholders
• 2 small teams lead by scrum master
• Project is done by sprint
• Team meeting weekly to discuss current tasks
and any roadblocks that need clearing
Editor's Notes
#7:nyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class
#8:Taking a course is a great first step on an inspiring journey. As a CSPO, you have the added advantage of joining the Scrum Alliance community, who can answer your questions, support your learning, and share in the joys and struggles you experience along the way. You can also mark your progress through continued education and advanced certifications.
#11:nyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class
#12:“The ability to deconstruct information into smaller categories in order to draw conclusions.”
#13:Effective communication means that the product owner understands:
How to encode the message using a language that the receiver can understand easily
What channel to use (e.g. oral, email, video, etc.)
How to craft the message to ensure clarity
The feedback from the receiver and then re-craft the message again to address feedback and issues
How to minimize noise during communication for effective message delivery.
#14:According to Zippia, the user interface is the most common product owner skill that was requested in 19.1% of jobs posted on the platform:
#15:A product owner must have exceptional decision-making and problem-solving skills and that too should be based on analytical and critical thinking
#16:nyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class
#17:nyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class
#18:nyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class
#19:nyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class
#20:nyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class
#21:nyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class
#24:nyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class
#25:If you understand those drivers it always becomes easier to motivate the team members in their journeys. There is a wonderful book on this called “ Surrounded by idiots”. The book talks about how character traits are representatives of four-color energies.
#26:We had a solution architect as part of our team. He was often confused between where his responsibility ends and he should let the team take the decisions on the development.
#27:Have a regular and unofficial connection with the people in your team. Set the tone of the meeting to try and understand them. These meetings are beneficial when you cannot see if they are going through a low phase by his/her body language.
#28:If you are giving constructive feedback make sure that you do not make it personal to that particular teammate. Have a fact-based and observation-based discussion. Avoid using terms like “ You did this” or “ Because of you”
#30:nyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class
#31:nyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class
#32:nyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class
#37:In general, all agile frameworks works by delivering large projects in small chunks—bite-sized increments
As each product increment is completed, teams review the functionality and then decide what to create next based on what they learned and the feedback they received.
These frequent inspect and adapt cycles reduce waste and minimize risk
#40:Basically, this term derives from the lean startup methodology that was developed in 2011 by Eric Reis in his book The Lean Startup.
the key point about the latter is flexibility. Lean startup companies should be extremely flexible while launching their product and business.
![FUNDAMENTALS OF AGILE AND
SCRUM
• Agile principles and values foster the mindset and skills businesses need in
order to succeed in an uncertain and turbulent environment.
• The term agile was first used in the Manifesto for Agile Software Development
(Agile Manifesto) back in 2001. The main tenets of the Agile Manifesto are:
• Individuals and interactions over processes and tools
• Working [products] over comprehensive documentation
• Customer collaboration over contract negotiation
• Responding to change over following a plan](https://image.slidesharecdn.com/cspopresentation-250430070651-9163a035/85/CSPO-Presentation-on-Oracle-Financials-for-ERP-36-320.jpg)
