Culture Summit 2018 - How to Build an Intentional Conscious Culture Workshop
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The document discusses the importance of conscious culture in organizations, emphasizing how a strong culture can significantly impact performance and profitability. It outlines the elements of intentional culture, including values, employee experience, and leadership clarity, and suggests practical steps for developing a positive culture. Additionally, it promotes an online course aimed at equipping leaders with the knowledge to improve their company's culture.
Culture Summit 2018 - How to Build an Intentional Conscious Culture Workshop
- 1. CONSCIOUS CULTURE MODEL Material is copyrighted. Receive permission to use.
- 2. COMPARING 2 ORGANIZATIONS “A strong culture can help or hurt performance. Culture can account for up to half of the difference in operating profit between two organizations in the same business.” James Haskett Harvard Business School Material is copyrighted. Receive permission to use. Uber Lyft – from 20 to 35% US market May 2018
- 3. EMPLOYEE ENGAGEMENT AND REVENUE Diane Gherson Chief HR Officer Harvard Business Review May 2018 üEmployee engagement explains 2/3s of their client experience scores üIncreasing client satisfaction by 5 points on an account Leads to ØAn extra 20% in revenue, on average Material is copyrighted. Receive permission to use. Put “evidence” on your business card
- 4. WHAT IS CULTURE? üIntentional and unintentional practices üWords and actions that create patterns üExpectations and behaviors both spoken and unspoken üThe norms among the employees Material is copyrighted. Receive permission to use. Simplest answer: Employee experience Every company has a culture!
- 5. WHAT IS CONSCIOUS CULTURE (Outcomes)? üLeadership is clear on the culture that will drive the organization üThe employee experience is known and co-created üThe HR systems support the intention üManagers know what success looks like üNew hires understand what is expected üApplicants know what they are signing up for Material is copyrighted. Receive permission to use. Intentional culture
- 6. Material is copyrighted. Receive permission to use.6
- 7. VALUES Heart of culture Guides what we do ü3 - 5 üMust list the behaviors üDrives tough decisions üHire to culture fit Material is copyrighted. Receive permission to use.
- 8. VALUES üMake it happen üUplift others üCreate fearlessly üBe yourself Material is copyrighted. Receive permission to use. Put “values” on your business card
- 9. CULTURE SURVEY üEmployee voice üLeadership learns üOff the shelf vs customized survey Possible topics: üValues and Behaviors üLeadership üCommunication üEngagement üCollaboration üChange Material is copyrighted. Receive permission to use.
- 10. LEADERSHIP DEVELOPMENT Blind spots ü360 üExecutive coaching Understand unintentional impact Material is copyrighted. Receive permission to use.
- 11. HR SYSTEM REINFORCEMENT Material is copyrighted. Receive permission to use. • Rewards • HR Policies • Performance Dvlpmt • Recognition • Promotion • Succession planning • Job descriptions • Company meetings • Training • On Boarding • Exit interviews • Communication
- 12. CONSCIOUS CULTURE STAGE DEVELOPMENT Material is copyrighted. Receive permission to use.
- 13. ONLINEVIRTUAL CULTURE CLASS Material is copyrighted. Receive permission to use. Problem: Leadership, and often HR, is tasked to fix and improve company culture, yet they have no significant knowledge or experience in doing it Solution: Online Conscious Culture course Become the culture expert in your company
- 14. ONLINEVIRTUAL CULTURE CLASS Material is copyrighted. Receive permission to use. Put “class” on your business card • 3 hours of on-line video over 3 weeks • 3 hours of small group 1 hour discussion over 3 weeks • 1 hour of culture coaching included FREE • Leader’s Guide included FREE • 2 classes - each limited to 6 per class (12 spots total) • One starts August 10 and second starts Sept 14 20% off $495 price using HRSTAR code - July
- 15. ONLINEVIRTUAL CULTURE CLASS (ConsciousCultureGroup.com/online-culture-class) Material is copyrighted. Receive permission to use.
- 16. WHAT CANYOUR NEXT STEP BE? Material is copyrighted. Receive permission to use. • Gain leadership clarity and buy-in for vision, mission, values and behaviors • Customize YOUR culture survey • Offer executive coaching • Review HR systems • Take the On Line Conscious Culture class • FREE Leader’s Guide and Coaching What most resonates with you? Put “guide” on your business card
- 17. CONSCIOUS CULTURE GROUP BECOME BETTER …TOGETHER [email protected] @ShapingCulture Connect with me on LinkedIn 831.239.0859 ConsciousCultureGroup.com Material is copyrighted. Receive permission to use.