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CONSCIOUS CULTURE MODEL
Material is copyrighted. Receive permission to use.
COMPARING 2 ORGANIZATIONS
“A strong culture can help or hurt performance. Culture can
account for up to half of the difference in operating profit
between two organizations in the same business.”
James Haskett
Harvard Business School
Material is copyrighted. Receive permission to use.
Uber
Lyft – from 20 to 35% US market May 2018
EMPLOYEE ENGAGEMENT AND REVENUE
Diane Gherson
Chief HR Officer
Harvard Business Review
May 2018
üEmployee engagement explains 2/3s of their client
experience scores
üIncreasing client satisfaction by 5 points on an account
Leads to
ØAn extra 20% in revenue, on average
Material is copyrighted. Receive permission to use.
Put “evidence” on your business card
WHAT IS CULTURE?
üIntentional and
unintentional practices
üWords and actions that create
patterns
üExpectations and behaviors
both spoken and unspoken
üThe norms among the
employees
Material is copyrighted. Receive permission to use.
Simplest answer: Employee experience
Every company has a culture!
WHAT IS CONSCIOUS CULTURE (Outcomes)?
üLeadership is clear on the culture
that will drive the organization
üThe employee experience is
known and co-created
üThe HR systems support the
intention
üManagers know what success looks
like
üNew hires understand what is
expected
üApplicants know what they are
signing up for
Material is copyrighted. Receive permission to use.
Intentional culture
Material is copyrighted. Receive permission to use.6
VALUES
Heart of culture
Guides what we do
ü3 - 5
üMust list the behaviors
üDrives tough decisions
üHire to culture fit
Material is copyrighted. Receive permission to use.
VALUES
üMake it happen
üUplift others
üCreate fearlessly
üBe yourself
Material is copyrighted. Receive permission to use.
Put “values” on
your business card
CULTURE SURVEY
üEmployee voice
üLeadership learns
üOff the shelf vs customized survey
Possible topics:
üValues and Behaviors
üLeadership
üCommunication
üEngagement
üCollaboration
üChange
Material is copyrighted. Receive permission to use.
LEADERSHIP DEVELOPMENT
Blind spots
ü360
üExecutive coaching
Understand unintentional impact
Material is copyrighted. Receive permission to use.
HR SYSTEM REINFORCEMENT
Material is copyrighted. Receive permission to use.
• Rewards
• HR Policies
• Performance Dvlpmt
• Recognition
• Promotion
• Succession planning
• Job descriptions
• Company meetings
• Training
• On Boarding
• Exit interviews
• Communication
CONSCIOUS CULTURE STAGE
DEVELOPMENT
Material is copyrighted. Receive permission to use.
ONLINEVIRTUAL CULTURE CLASS
Material is copyrighted. Receive permission to use.
Problem:
Leadership, and often HR, is tasked to fix and
improve company culture, yet they have no
significant knowledge or experience in doing it
Solution:
Online Conscious Culture course
Become the culture expert in your company
ONLINEVIRTUAL CULTURE CLASS
Material is copyrighted. Receive permission to use.
Put “class” on your business card
• 3 hours of on-line video over 3 weeks
• 3 hours of small group 1 hour discussion over 3 weeks
• 1 hour of culture coaching included FREE
• Leader’s Guide included FREE
• 2 classes - each limited to 6 per class (12 spots total)
• One starts August 10 and second starts Sept 14
20% off $495
price using
HRSTAR
code - July
ONLINEVIRTUAL CULTURE CLASS
(ConsciousCultureGroup.com/online-culture-class)
Material is copyrighted. Receive permission to use.
WHAT CANYOUR NEXT STEP BE?
Material is copyrighted. Receive permission to use.
• Gain leadership clarity and buy-in for vision,
mission, values and behaviors
• Customize YOUR culture survey
• Offer executive coaching
• Review HR systems
• Take the On Line Conscious Culture class
• FREE Leader’s Guide and Coaching
What most resonates with you?
Put “guide” on your business card
CONSCIOUS CULTURE GROUP
BECOME BETTER …TOGETHER
Russ@ConsciousCultureGroup.com
@ShapingCulture
Connect with me on LinkedIn
831.239.0859
ConsciousCultureGroup.com
Material is copyrighted. Receive permission to use.

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Culture Summit 2018 - How to Build an Intentional Conscious Culture Workshop

  • 1. CONSCIOUS CULTURE MODEL Material is copyrighted. Receive permission to use.
  • 2. COMPARING 2 ORGANIZATIONS “A strong culture can help or hurt performance. Culture can account for up to half of the difference in operating profit between two organizations in the same business.” James Haskett Harvard Business School Material is copyrighted. Receive permission to use. Uber Lyft – from 20 to 35% US market May 2018
  • 3. EMPLOYEE ENGAGEMENT AND REVENUE Diane Gherson Chief HR Officer Harvard Business Review May 2018 üEmployee engagement explains 2/3s of their client experience scores üIncreasing client satisfaction by 5 points on an account Leads to ØAn extra 20% in revenue, on average Material is copyrighted. Receive permission to use. Put “evidence” on your business card
  • 4. WHAT IS CULTURE? üIntentional and unintentional practices üWords and actions that create patterns üExpectations and behaviors both spoken and unspoken üThe norms among the employees Material is copyrighted. Receive permission to use. Simplest answer: Employee experience Every company has a culture!
  • 5. WHAT IS CONSCIOUS CULTURE (Outcomes)? üLeadership is clear on the culture that will drive the organization üThe employee experience is known and co-created üThe HR systems support the intention üManagers know what success looks like üNew hires understand what is expected üApplicants know what they are signing up for Material is copyrighted. Receive permission to use. Intentional culture
  • 6. Material is copyrighted. Receive permission to use.6
  • 7. VALUES Heart of culture Guides what we do ü3 - 5 üMust list the behaviors üDrives tough decisions üHire to culture fit Material is copyrighted. Receive permission to use.
  • 8. VALUES üMake it happen üUplift others üCreate fearlessly üBe yourself Material is copyrighted. Receive permission to use. Put “values” on your business card
  • 9. CULTURE SURVEY üEmployee voice üLeadership learns üOff the shelf vs customized survey Possible topics: üValues and Behaviors üLeadership üCommunication üEngagement üCollaboration üChange Material is copyrighted. Receive permission to use.
  • 10. LEADERSHIP DEVELOPMENT Blind spots ü360 üExecutive coaching Understand unintentional impact Material is copyrighted. Receive permission to use.
  • 11. HR SYSTEM REINFORCEMENT Material is copyrighted. Receive permission to use. • Rewards • HR Policies • Performance Dvlpmt • Recognition • Promotion • Succession planning • Job descriptions • Company meetings • Training • On Boarding • Exit interviews • Communication
  • 12. CONSCIOUS CULTURE STAGE DEVELOPMENT Material is copyrighted. Receive permission to use.
  • 13. ONLINEVIRTUAL CULTURE CLASS Material is copyrighted. Receive permission to use. Problem: Leadership, and often HR, is tasked to fix and improve company culture, yet they have no significant knowledge or experience in doing it Solution: Online Conscious Culture course Become the culture expert in your company
  • 14. ONLINEVIRTUAL CULTURE CLASS Material is copyrighted. Receive permission to use. Put “class” on your business card • 3 hours of on-line video over 3 weeks • 3 hours of small group 1 hour discussion over 3 weeks • 1 hour of culture coaching included FREE • Leader’s Guide included FREE • 2 classes - each limited to 6 per class (12 spots total) • One starts August 10 and second starts Sept 14 20% off $495 price using HRSTAR code - July
  • 16. WHAT CANYOUR NEXT STEP BE? Material is copyrighted. Receive permission to use. • Gain leadership clarity and buy-in for vision, mission, values and behaviors • Customize YOUR culture survey • Offer executive coaching • Review HR systems • Take the On Line Conscious Culture class • FREE Leader’s Guide and Coaching What most resonates with you? Put “guide” on your business card
  • 17. CONSCIOUS CULTURE GROUP BECOME BETTER …TOGETHER [email protected] @ShapingCulture Connect with me on LinkedIn 831.239.0859 ConsciousCultureGroup.com Material is copyrighted. Receive permission to use.