This document discusses issues a mobile developer named Sara had with her company's backend team. Some key problems Sara faced included: changes to the backend breaking features in her app; inconsistencies in API data formats, JSON structure, and status codes; and lack of navigation links and proper documentation for the API. The document then provides recommendations for the backend team to improve the API, such as implementing versioning, following hypermedia constraints, maintaining consistency in data formats and structures, and thoroughly documenting the API.