DevOps Best Practices
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This document outlines the key responsibilities and skills required for a DevOps role, including experience with systems administration, virtualization, scripting, development, continuous integration, automation, cloud platforms, and monitoring tools. It also emphasizes the importance of configuration management, strict service level agreements, and an escalation process for problem resolution.
DevOps Best Practices
- 10. • requires speed and agility • fast moving competitive technology driven • faster time to market • variety of infrastructure & tools
- 12. • As SysAdmin • Virtualisation experience • Script guru • Developer • Continuous Integration • Automate Configuration Management • Cloud Experience • Monitoring
- 13. • As SysAdmin (OS, DNS, DHCP, etc., ) • Virtualisation experience (vcenter, hyper-v, etc., ) • Script guru (bash, perl, awk, etc., ) • Developer (python,java, ruby, go, etc., ) • Continuous Integration (Jenkins, git, maven, etc., ) • Automate Configuration Management (puppet, chef, saltstack, etc., ) • Cloud Experience (GCE, AWS, azure, etc., ) • Monitoring (Nagios, Sensu, newRelic, etc., )
- 17. • Configuration Identification • Configuration Control • Configuration Status accounting • Configuration Audits • Review
- 22. • Strict SLA • Escalation Hierarchy must be clearly defined • Level 1 : Problem Recorded • Level 2 : Preliminary analysis • Level 3 : Developer (Deep) analysis and Fix • Integrated with HelpDesk tools • Learn and Improve support quality