1) The document provides tips and tricks for being a good cloud tenant, discussing concepts like spreading processes across containers and zones for better performance and utilization of resources.
2) It discusses log routing and processing techniques like using logplex to collect logs and fluentd to handle event processing and metric collection.
3) The document recommends techniques for log storage, analysis and monitoring including using services like Librato, Heroku Pager and external monitoring tools to get insights from logs, metrics and events.