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DIFFICULT LEARNER

Dr Faisal Al Haddad
Consultant of Family Medicine &
Occupational Health
PSMMC
INTRODUCTION

HAVE YOU EVER DEAL WITH
?DIFFICULT LEARNER
POSSIBLE REASONS
 The

teacher may be an excellent and successful
practitioner but have limited pedagogical skills
and teaching experience.

 The

learner may be underprepared for what is
being taught.

 The

learner may learn comparatively slowly .
POSSIBLE REASONS
 The

learner may be insecure, as manifested by
behaviors as disparate as hostility,
overconfidence, disorganization, or
dependence.

 Less

commonly, the learner may be impaired
by mental illness or substance abuse.
Difficult learner
Types of Difficult Learners
Withdrawers
Arguers
Supertalkers
Monopolizers
Withdrawers
 Aloof,

quiet, and disinterested are words
commonly used to describe withdrawers.

 At

first glance, withdrawers may not display
inappropriate behaviors, but they're considered
difficult because they don't provide feedback to
help you gauge your effectiveness as a trainer.
Supertalkers
 People

who engage in side conversations or
monopolize class time are supertalkers.

 Their

actions distract both you and the other
course members.

 To

discourage supertalkers, establish guidelines
at the beginning of the course for example,
explain that you will give everyone an
opportunity to participate.
.Arguers


Proving that they know more than the trainer is the
favorite pastime of arguers.



Usually, they believe there's nothing a trainer can
teach them that they don't already know.



Uncooperative and domineering arguers like to
engage the trainer in time-consuming debates.



If you identify such a culprit, control your emotions. If
you consent to argue, you lose focus and credibility.
Monopolizers
 Constantly

trying to provide all of the answers.

 Monopolizers

think they have more knowledge
about the course content than anyone else in
the room, including the trainer.

 They

believe that they know enough content to
take over the class, and that's what they'd like
to do.
Difficult learner
?Dealing with Difficult Learner
Group 1
 Withdrawers
 Arguers
Group 2
 Supertalkers
 Monopolizers
?WHAT WOULD YOU DO
A) Do nothing, and let the other participants deal
with the disrupter.
B) Dismiss class, pack your bags, and treat
yourself to a much-needed vacation.
C) Take a break, and ask the arguer whether you
can address his or her concerns before or after
class.
WHAT ARE THE MOTIVES
?BEHIND THESE BEHAVIORS
REFERENCES


A HANDBOOK FOR MEDICAL TEACHERS,
DAVID NEWBLE, FOURTH EDITION 1996.



DEALING WITH PROBLEM LEARNER,
NORMAN KAHN, Fam Med 2001;33(9):655-7



THE DIFFICULT LEARNER, QIANA CHARLES,
AMERICAN SOCIETY FOR TRAINING AND
DEVELOPMENT 2002.
Difficult learner
THANK YOU
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Difficult learner

  • 1. DIFFICULT LEARNER Dr Faisal Al Haddad Consultant of Family Medicine & Occupational Health PSMMC
  • 2. INTRODUCTION HAVE YOU EVER DEAL WITH ?DIFFICULT LEARNER
  • 3. POSSIBLE REASONS  The teacher may be an excellent and successful practitioner but have limited pedagogical skills and teaching experience.  The learner may be underprepared for what is being taught.  The learner may learn comparatively slowly .
  • 4. POSSIBLE REASONS  The learner may be insecure, as manifested by behaviors as disparate as hostility, overconfidence, disorganization, or dependence.  Less commonly, the learner may be impaired by mental illness or substance abuse.
  • 6. Types of Difficult Learners Withdrawers Arguers Supertalkers Monopolizers
  • 7. Withdrawers  Aloof, quiet, and disinterested are words commonly used to describe withdrawers.  At first glance, withdrawers may not display inappropriate behaviors, but they're considered difficult because they don't provide feedback to help you gauge your effectiveness as a trainer.
  • 8. Supertalkers  People who engage in side conversations or monopolize class time are supertalkers.  Their actions distract both you and the other course members.  To discourage supertalkers, establish guidelines at the beginning of the course for example, explain that you will give everyone an opportunity to participate.
  • 9. .Arguers  Proving that they know more than the trainer is the favorite pastime of arguers.  Usually, they believe there's nothing a trainer can teach them that they don't already know.  Uncooperative and domineering arguers like to engage the trainer in time-consuming debates.  If you identify such a culprit, control your emotions. If you consent to argue, you lose focus and credibility.
  • 10. Monopolizers  Constantly trying to provide all of the answers.  Monopolizers think they have more knowledge about the course content than anyone else in the room, including the trainer.  They believe that they know enough content to take over the class, and that's what they'd like to do.
  • 12. ?Dealing with Difficult Learner Group 1  Withdrawers  Arguers Group 2  Supertalkers  Monopolizers
  • 13. ?WHAT WOULD YOU DO A) Do nothing, and let the other participants deal with the disrupter. B) Dismiss class, pack your bags, and treat yourself to a much-needed vacation. C) Take a break, and ask the arguer whether you can address his or her concerns before or after class.
  • 14. WHAT ARE THE MOTIVES ?BEHIND THESE BEHAVIORS
  • 15. REFERENCES  A HANDBOOK FOR MEDICAL TEACHERS, DAVID NEWBLE, FOURTH EDITION 1996.  DEALING WITH PROBLEM LEARNER, NORMAN KAHN, Fam Med 2001;33(9):655-7  THE DIFFICULT LEARNER, QIANA CHARLES, AMERICAN SOCIETY FOR TRAINING AND DEVELOPMENT 2002.