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Innovation in the Age of Sameness
Developing the Next Winner

December, 2011


                 Predicting market potential for business initiatives, with 20+ years validated history




                                                                           Nobody’s Unpredictable
Ipsos Vantis’ Innovation Focus

                        Predicting Market Potential for business initiatives,
                                with 20+ years of validated history


                  Identify winning initiatives             Optimize & simulate launch scenarios


         A suite of powerful, fast, and affordable      A suite of customizable forecasting tools
         services to help you identify winning          for optimizing price, features, product
         initiatives early in development by            design, and marketing. Used for modeling
         assessing their true market potential.         new products, portfolios, and categories.
               Predict market potential                   Forecast units, revenues, profits
               Prioritize features, ideas, & concepts     Feature simulation
               Define the consumer target                 Pricing simulation
               Measure the strength of the message        Product & Prototype Design simulation
               Identify key/motivating phrases in the     Measure Incrementality vs.
               message                                    Cannibalization
               Measure buzz potential                     Competitive war-gaming
                                                          Marketing plan simulation



                                                                                                    2
© 2011 Ipsos
How Do Brands Differentiate When…

    - Every TV is a Smart TV?

    - Every phone a smart phone?

    - Every tablet does basically the same thing?

    - Every music/entertainment service delivers a similar experience?




           Most Digital Living Room Offerings Illustrate a Degree of “Sameness”

                                                                                  3
© 2011 Ipsos
How Do You Compete When…
    Apple is more associated with “innovation” than any other brand

                   56%

                               29%
                                           22%

                                                 19%

                                                      18%

                                                             15%

                                                                   14%

                                                                         13%
      Source:
      Ipsos Vantis Innovation Index Q4 2011                                    Tie 12%
      N = 1,014
      Q. Which three consumer electronics products and
      services brands do you associate with being the most
                                                                                11%
      innovative today?

                                                                                         4
© 2011 Ipsos
Development, Measurement, and Marketing is Hard!

  Illustrative example-
     Tablet launch example
     Hypothetical data




                                                                  5
© 2011 Ipsos
“Share, Revenue, and Profit are Tradeoffs”
  Illustrative example-
     Tablet launch example
     Hypothetical data




                                                            6
© 2011 Ipsos
Every New DLR Offering Starts Out as an Idea/Concept
                      3D TV                        XBOX Kinect




               Android Smartphone          Dish Network TV EverywhereTM




                                                                          7
© 2011 Ipsos
Today, Purchase Intent is Really Driven By Many Factors


        Seek Information
                                          Consumer need drives appeal

       Intent to Purchase
                                          Consumer appeal + value perceptions drive
                                          purchasing

       Intensity of Liking




               Price/Value

                                                Consumer
                                                               But purchase intent is
                                                Purchase       not high if other
               Uniqueness
                                                  Intent       measures also not
                                                               strong.

               Believability




         Need Fulfillment




                                                                                        8
© 2011 Ipsos
Start Thinking About Your Next DLR Idea as a “Personality”
          Look for patterns or “archetypes” in key measures vs. simply looking for
          “high scores.”



                  Top       Winner
               performer    Under-priced
               archetypes   Good concept

                            Breakthrough
                                           Over-priced   Niche/targeted    Potential future hit
                 Middle     Me too
   ?           Performer
               archetypes
                            For Want
                            Value
                                           Average
                                           Too premium
                                                         Atypical
                                                         Value resistant
                                                                           Skeptical
                                                                           Unbelievable
                                           Commodity     Unconvincing      Caught in middle
                            Branding

                  Poor
               performer    Dog
               archetypes




                                                                                                  9
© 2011 Ipsos
Design Digital Living Room Offerings To Stand Out


                                     Market Success Scores
                            Hulu
                       Ultraviolet
               DISH TVEverywhere
                          Spotify
                  Xbox 360 Kinect
                           iPad 2
                    Vizio XVT TVs
                        Apple TV
                    Nintendo 3DS
                     Sony Reader

                                     0       50      100     150   200

                                                                         10
© 2011 Ipsos
And Creating Buzz is as Important as Advertising


                           180
                                                                                                  Boxee Box
                                                                                                                        iPad 2
                           160                                                                Xbox 360 Kinect

                                                                                                             PS3 Motion Ctrlr
     Message Power Score




                           140
                                                                                        Nintendo 3DS

                           120                                                                           Best Buy Buy Back
                                                                            Spotify          Google TV
                                                                             Apple TV
                           100                                                            DISH TVEverywhere Ultraviolet
                                      3D Blu-ray Player             VIERA Cast Tab
                                                                                         PSP2
                                               Sony Reader
                            80                           FloTV                  Hulu Plus

                            60

                                                    iBig Box
                            40


                            20
                                 20            40              60          80           100            120        140            160
                                                                        Buzz Power Score

                                                                                                                                  11
© 2011 Ipsos
Thank You!

Randy Giusto, SVP, Innovation Research
                          508.254.7975
               randy.giusto@ipsos.com
           @IpsosVantis @randygiusto
                www.innovationpov.com

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Digital Living Room- Innovation in the Age of Sameness

  • 1. Innovation in the Age of Sameness Developing the Next Winner December, 2011 Predicting market potential for business initiatives, with 20+ years validated history Nobody’s Unpredictable
  • 2. Ipsos Vantis’ Innovation Focus Predicting Market Potential for business initiatives, with 20+ years of validated history Identify winning initiatives Optimize & simulate launch scenarios A suite of powerful, fast, and affordable A suite of customizable forecasting tools services to help you identify winning for optimizing price, features, product initiatives early in development by design, and marketing. Used for modeling assessing their true market potential. new products, portfolios, and categories. Predict market potential Forecast units, revenues, profits Prioritize features, ideas, & concepts Feature simulation Define the consumer target Pricing simulation Measure the strength of the message Product & Prototype Design simulation Identify key/motivating phrases in the Measure Incrementality vs. message Cannibalization Measure buzz potential Competitive war-gaming Marketing plan simulation 2 © 2011 Ipsos
  • 3. How Do Brands Differentiate When… - Every TV is a Smart TV? - Every phone a smart phone? - Every tablet does basically the same thing? - Every music/entertainment service delivers a similar experience? Most Digital Living Room Offerings Illustrate a Degree of “Sameness” 3 © 2011 Ipsos
  • 4. How Do You Compete When… Apple is more associated with “innovation” than any other brand 56% 29% 22% 19% 18% 15% 14% 13% Source: Ipsos Vantis Innovation Index Q4 2011 Tie 12% N = 1,014 Q. Which three consumer electronics products and services brands do you associate with being the most 11% innovative today? 4 © 2011 Ipsos
  • 5. Development, Measurement, and Marketing is Hard! Illustrative example- Tablet launch example Hypothetical data 5 © 2011 Ipsos
  • 6. “Share, Revenue, and Profit are Tradeoffs” Illustrative example- Tablet launch example Hypothetical data 6 © 2011 Ipsos
  • 7. Every New DLR Offering Starts Out as an Idea/Concept 3D TV XBOX Kinect Android Smartphone Dish Network TV EverywhereTM 7 © 2011 Ipsos
  • 8. Today, Purchase Intent is Really Driven By Many Factors Seek Information Consumer need drives appeal Intent to Purchase Consumer appeal + value perceptions drive purchasing Intensity of Liking Price/Value Consumer But purchase intent is Purchase not high if other Uniqueness Intent measures also not strong. Believability Need Fulfillment 8 © 2011 Ipsos
  • 9. Start Thinking About Your Next DLR Idea as a “Personality” Look for patterns or “archetypes” in key measures vs. simply looking for “high scores.” Top Winner performer Under-priced archetypes Good concept Breakthrough Over-priced Niche/targeted Potential future hit Middle Me too ? Performer archetypes For Want Value Average Too premium Atypical Value resistant Skeptical Unbelievable Commodity Unconvincing Caught in middle Branding Poor performer Dog archetypes 9 © 2011 Ipsos
  • 10. Design Digital Living Room Offerings To Stand Out Market Success Scores Hulu Ultraviolet DISH TVEverywhere Spotify Xbox 360 Kinect iPad 2 Vizio XVT TVs Apple TV Nintendo 3DS Sony Reader 0 50 100 150 200 10 © 2011 Ipsos
  • 11. And Creating Buzz is as Important as Advertising 180 Boxee Box iPad 2 160 Xbox 360 Kinect PS3 Motion Ctrlr Message Power Score 140 Nintendo 3DS 120 Best Buy Buy Back Spotify Google TV Apple TV 100 DISH TVEverywhere Ultraviolet 3D Blu-ray Player VIERA Cast Tab PSP2 Sony Reader 80 FloTV Hulu Plus 60 iBig Box 40 20 20 40 60 80 100 120 140 160 Buzz Power Score 11 © 2011 Ipsos
  • 12. Thank You! Randy Giusto, SVP, Innovation Research 508.254.7975 [email protected] @IpsosVantis @randygiusto www.innovationpov.com