Kuehne + Nagel is a leading logistics provider and the largest seafreight forwarder globally, operating in over 100 countries with a focus on business process automation (BPA) to manage shipments effectively. The document details the implementation of Decision Model and Notation (DMN) for task assignments within their operational processes, emphasizing its accessibility for non-developers. Utilizing the Camunda engine, Kuehne + Nagel aims to streamline decision-making while minimizing misunderstandings between business and IT.