DOES15 - Sherry Chang - Intel’s Journey to Large Scale DevOps Transformation
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Sherry Chang, Enterprise Architect, Intel Is it possible to transform large enterprises with 100’s of in-flight projects across myriad technology stacks and entrenched processes, requiring massive workforce re-skilling? In this session, I’ll share approaches we employed to increase the likelihood of success through DevOps adoption by: -Offering of a common Continuous Delivery Service, similar to industry offerings from Codeship.io, CloudBees, and others -Establishing a Maturity Model to help teams incrementally adopt DevOps practices -Coaching teams through Kaizen sessions to eliminate bottlenecks and waste in their value stream
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DOES15 - Sherry Chang - Intel’s Journey to Large Scale DevOps Transformation
- 1. Intel’s Journey to Large Scale DevOps Transformation Sherry Chang Chief Architect, DevOps & Continuous Delivery Intel IT https://www.linkedin.com/in/sherryschang
- 2. Copyright © 2015, Intel Corporation. All rights reserved. Legal Notices This presentation is for informational purposes only. INTEL MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries. • Other names and brands may be claimed as the property of others. Copyright © 2015, Intel Corporation. All rights reserved. 2
- 3. Copyright © 2015, Intel Corporation. All rights reserved. About Me Chief Architect, DevOps & Continuous Delivery Working at Intel IT 20+ Years in Software Development ITIL V2 Certified Certified Scrum Master BBA, Management Information Systems University of Texas at Austin 3 Sherry Chang Biography
- 4. Copyright © 2015, Intel Corporation. All rights reserved. 2015 Intel IT Vital Statistics 4 >6,065 IT employees 50 global IT sites >106,000 Intel employees1 170 Intel sites in 66 Countries 61 Data Centers (91 Data Centers in 2010) 80% of servers virtualized (42% virtualized in 2010) >119,000+ Devices 100% of laptops encrypted 100% of laptops with SSD’s >53,700 handheld devices 164 mobile applications developed Source: Information provided by Intel IT as of Jan 2015 1Total employee count does not include wholly owned subsidiaries that Intel IT does not directly support Copyright © 2015, Intel Corporation. All rights reserved.
- 5. Copyright © 2015, Intel Corporation. All rights reserved. Our Challenges 1300+ Applications Large Workforce to Retrain Huge Legacy Base Retooling Processes Culture 5
- 6. Copyright © 2015, Intel Corporation. All rights reserved. Our Approach 6
- 7. Copyright © 2015, Intel Corporation. All rights reserved. Spreading the Seeds 7 Community of Practice Hackathon Internal Open Source Social Collaboration Training
- 8. Copyright © 2015, Intel Corporation. All rights reserved. Making it Easy 8 Technology Roadmap Easy Self-Service Streamline Processes
- 9. Copyright © 2015, Intel Corporation. All rights reserved. Continuous Improvement Large Scale 9
- 10. Copyright © 2015, Intel Corporation. All rights reserved. DevOps Maturity Model DevOps Continuous Delivery Continuous Process ImprovementAgile Continuous Integration Team Structure Iterative Delivery & Adaptive Planning Continuous Testing & Automation Build Management Version Management Configuration Management Application Performance Management SW Development Processes (Fluid) Tools Key Process Indicators/Metric s • Cross-functional team design • Geographical distribution. • Autonomy • Self- Organization • Incremental product delivery • Customer, Ops feedback loops • Agile portfolio mgt • MVP planning • Continuous testing • Test-first approach • Test automation Automating • Deployment • Build • Test Execution All deployment artifacts under source control: • Environment artifacts • App Code • Binary • Test Scripts • Enforcing state and creation of environment with one click automation • Versioned configuration manifest • Usage & performance monitoring feedback loop to Design/Dev • Predictive & preventative IM • Business value / ROI validation via usage stats • People-oriented process • Empirical / Inspect & Adapt • Maximize feedback • Learning organization • Version Mgt • Build Mgt • Test Automation • Config Mgt • Velocity • MTTR • Cycle time • Fragmentation • Code Complexity
- 11. Copyright © 2015, Intel Corporation. All rights reserved. 11 Team Improvement Kata – DevOps Maturity Assessment •Define improvement roadmap •Kick-off improvement and iterate •Identify gaps / opportunities / root causes •Use maturity model to baseline specific teams 1. Establish baseline 2. Perform gap assessment 3. Prioritize areas for improvement 4. Execute improvement planLevel 1: Exploration Level 2: In Transition Level 3: Sustainable Level 4: Proficient Level 5: Ideal
- 12. Copyright © 2015, Intel Corporation. All rights reserved. 12 Team Improvement Kata – Kaizen Identify End-to-End Value Stream (VS), so “local” optimization is avoided Identify the waste and document problems in the whole value chain Developed a solid business case for the key problems and their solutions Leverage the results from the Initial Maturity Assessment and take them into consideration when selecting the process or a family of processes you want to focus on Value StreamInception Delivery Work Wait Story to Backlog Size & Prioritize Code Test Deploy Perform By: PO Perform By: Agile Team Perform By: Agile Team Perform By: Agile Team Perform By: OpsTeam Assign Team Schedule Assign Tester Click Button 30 min 15 Days 2 Hours 2 Weeks 2 Hours 8 Hours 20 min 20 min Total 13 Hours 4 Weeks XX
- 13. Copyright © 2015, Intel Corporation. All rights reserved. 13 Org Improvement https://www.vitalsmarts.com/influencer/
- 14. Copyright © 2015, Intel Corporation. All rights reserved. • Deploy Frequency Iterative Delivery • Automated Test Execution • Code Coverage Continuous Testing • Frequency of Commit • Quality Gate Build Management • All artifact types versioned Version Management • Codified infrastructure Configuration Management Incidents Defects Cycle Time Lead Time Efficiency 14 Measurable Results Action Metric Result Metric Correlate Correlate
- 15. Copyright © 2015, Intel Corporation. All rights reserved. •Deploy Frequency Iterative Delivery •Automated Test Execution •Code Coverage Continuous Testing •Frequency of Commit •Quality Gate Build Management •All artifact types versioned Version Management •Codified infrastructure Configuration Management Incidents Defects Cycle Time Lead Time Efficiency 15 Measurable Results Action Metric Result Metric Correlate Correlate Maturity Model Correlate Correlate
- 16. Copyright © 2015, Intel Corporation. All rights reserved. Results 16
- 17. Copyright © 2015, Intel Corporation. All rights reserved. Continuous Integration Tools User Counts 17 0 100 200 300 400 500 600 700 800 7/22/2013 8/12/2013 9/2/2013 9/23/2013 10/14/2013 11/4/2013 11/25/2013 12/16/2013 1/6/2014 1/27/2014 2/17/2014 3/10/2014 3/31/2014 4/21/2014 5/12/2014 6/2/2014 6/23/2014 7/14/2014 8/4/2014 8/25/2014 9/15/2014 10/6/2014 10/27/2014 11/17/2014 12/8/2014 12/29/2014 1/19/2015 2/9/2015 3/9/2015 3/30/2015 4/20/2015 5/11/2015 6/1/2015 6/22/2015 7/20/2015 8/10/2015 9/7/2015 9/27/2015 9/30/2015 Inactive Users Active Users
- 18. Copyright © 2015, Intel Corporation. All rights reserved. 18 0 50 100 150 200 250 Level 1 Level 2 Level 3 Level 4 Level 5 ProjectCount DevOps Maturity Level Iterative Delivery & Planning Continuous Testing Build Management Version Management Configuration Management Projects Maturity Snapshot (from CI Tool)
- 19. Copyright © 2015, Intel Corporation. All rights reserved. 19 0 50 100 150 200 250 Level 1 Level 2 Level 3 Level 4 Level 5 ProjectCount DevOps Maturity Level Iterative Delivery & Planning Continuous Testing Build Management Version Management Configuration Management Making Progress in CI/CD Section Grade Iterative Delivery C Continuous Testing B Build Management B Version Management C Org Maturity Level Assessment
- 20. Copyright © 2015, Intel Corporation. All rights reserved. 20 0 50 100 150 200 250 Level 1 Level 2 Level 3 Level 4 Level 5 ProjectCount DevOps Maturity Level Iterative Delivery & Planning Continuous Testing Build Management Version Management Configuration Management Future Target More Investment Needed in Configuration Management
- 21. Copyright © 2015, Intel Corporation. All rights reserved. 21 0 50 100 150 200 250 Level 1 Level 2 Level 3 Level 4 Level 5 ProjectCount DevOps Maturity Level Iterative Delivery & Planning Continuous Testing Build Management Version Management Configuration Management Future Target 100% CI/CD 2-5 Years
- 22. Copyright © 2015, Intel Corporation. All rights reserved. Takeaways 22 Key to Success for Large Scale Transformation -- Organization Improvement Kata Develop Measurement Development Plan to Identify and Change Vital Behaviors Measure Impact of Every Actions and Investments Copyright © 2015, Intel Corporation. All rights reserved.
- 23. Copyright © 2015, Intel Corporation. All rights reserved. Wish List Tools Better End to End Integration Incorporate more machine learning in testing tools Security Scanning Tools More Tips & Collateral on Engaging The Majority & The Laggard 23