Duty of care and travel risk management: ISO 31000:2009
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The document outlines the steps required to follow the ISO 31000:2009 risk management standard for business travel. These include communication and consultation, establishing the context, risk assessment including identification, analysis and evaluation, risk treatment, and monitoring and review. It notes that the standard must be applied fully and failure to do so could increase liability if a risk was present but not adequately addressed. It also discusses how most travel risk management fails due to a lack of proper context regarding the individual traveler, specific journey, and location being visited.
Duty of care and travel risk management: ISO 31000:2009
- 1. CHAPTER FOUR ISO 31000:2009 Risk Management Principals and Guidelines
- 2. Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security If using ISO 31000: 2009 as a risk management standard for business travel, here are the required steps for each journey: • • • 5.2 Communication and Consultation 5.3 Establish the Context 5.4 Risk Assessment – – – • • 5.4.2 Risk Identification 5.4.3 Risk Analysis 5.4.4 Risk Evaluation 5.5 Risk Treatment 5.6 Monitoring and Review Methodology: If using a standard, guide or process, it must be applied appropriately and in full. Failure to do so exposes managers and business to even greater liability as it could be proven a risk was present but it was inadequately addressed. Page 16
- 3. Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security Context: The reason the majority of travel risk management systems and strategies fail or fall short is due to the fact they lack context. Context for both the individual traveller, journey undertaken and the locaBon to which they are travelling at any given Bme. Page 17
- 4. If you’re interested in understanding how to instantly evaluate, educate and monitor the risk for every single traveller and business trip as part of your travel health, safety, security and risk management “ What begins as a workplace extension, ends in a business anywhere opportunity ” -‐ Tony Ridley CEO Intelligent Travel