Elastic - From 50 to 270, how to scale a distributed engineering team

Oct 2, 20178 likes2,452 views

Video (in french) at https://youtu.be/rrlPhedNjbA Elastic, who develops the popular Elasticsearch, Kibana, Logstash and Beats open source tools, is a "remote first" company. This presentation explains how our distributed software engineering team of 270 people works, and the culture behind it.

‹#›
Sylvain Wallez - @bluxte
DevFest Toulouse, 2017-09-28
From50to270:Scalingadistributed
engineeringteam

Who'sthisguy?
Software Engineer - Elastic Cloud
Previously tech lead, CTO, architect, trainer... 
...at OVH, Actoboard, Sigfox, Scoop.it, Joost, Anyware
Member of the Apache Software Foundation since 2003

Whoarewe?
Kibana
Elasticsearch
Beats Logstash
Security
Alerting
Monitoring
Reporting
X-Pack
Graph
Elastic Cloud

Whoarewe?
600elasticians
270engineers
32countries

Whoarewe?
600elasticians
270engineers
32countries
100+milliondownloads

‹#›
Adistributedsystemisasoftwaresystemin
whichcomponentslocatedonnetwork
computerscommunicateandcoordinatetheir
actionsbypassingmessages

Elasticsearchthesoftware,
wasdistributedfromday1

Whatdoesadistributedsoftware
anddistributed,opensource
companyhaveincommon?

‹#›
Distributedsystems:
communication
11

Email:Filtersincluded
How we reached a decision

20
@mention someone
directly on
GH issue instead of
discussing
in Slack

23
Join any room
Technical discussions in public
Public communication will educate everyone
Post a summary to email or GitHub

25
25
Dev Standups
Collapses
25
Meetings

25
25 50
Demo DayDev Standups
Collapses
25
Meetings

25
25
Table Group
50 70
Demo DayDev Standups
Collapses
25
Meetings

25
25
Table Group
50 70
Demo DayDev Standups
Collapses Collapses
7025
Meetings

25
25
Table Group Black Belt
Session
50 70 140
Demo DayDev Standups
Collapses Collapses
7025
Meetings

25
25
Table Group Black Belt
Session
Cross Product/ 
Per Product
Sync
50 70 140 200
Demo DayDev Standups
Collapses Collapses
7025
Meetings

28
Persistentzoomsession
AlwaysOnZoom:hopon,hopoff

Engineeringall-hands:2timesayear
Vision, long term plans
Talks from CEO, VPs and investors
2 days team time
1 day cross product
1 day fun activities

45
ReleaseProcess:Timebased
x.y.z —> major.minor.patches

ReleaseProcess:Timebased
Merge when ready and scalable
Otherwise catch the next train
No pressure on devs for pushing features

How’stheorgstructure
Flat org
Self organising teams
Highly available

Hirethebesttalentfromanywhere
Globallydistributed

54
node
discovery
node
looking for other
nodes in elastic

Hiring
“how many golf balls fit in an airplane ?”

Hiring
No puzzle questions
Each team has different interview styles
Technical and team fit for distributed
environment

59
0
10
20
30
40
50
0-3 3-6 9-12 12-15 15-18 18+
Averageexperience

OnBoarding:Mentoring
Day 1
High touch mentoring
Mentor != Manager

OnBoarding:X-School
Week-long orientation in Mountain View, CA
Meet team leads, product team
Big Picture: Understand business functions

Keytakeaways
Don’t build processes around mistakes

Inclosing…
They say it won’t work at 50, 100, 500..

Moreresources
Initially presented as OSCon, Austin: https://conferences.oreilly.com/oscon/oscon-tx/public/schedule/detail/56992
https://www.elastic.co/elasticon/conf/2016/sf/inside-elastic-engineering
https://www.elastic.co/elasticon/conf/2017/sf/on-distributed-systems-and-distributed-teams
https://zachholman.com/posts/how-github-works/
Fonts and slide design were inspired by Zach Holman: https://zachholman.com/posts/slide-design-for-developers/

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Elastic - From 50 to 270, how to scale a distributed engineering team

1. ‹#› Sylvain Wallez - @bluxte DevFest Toulouse, 2017-09-28 From50to270:Scalingadistributed engineeringteam

2. Who'sthisguy? Software Engineer - Elastic Cloud Previously tech lead, CTO, architect, trainer...  ...at OVH, Actoboard, Sigfox, Scoop.it, Joost, Anyware Member of the Apache Software Foundation since 2003

3. Whoarewe? Kibana Elasticsearch Beats Logstash Security Alerting Monitoring Reporting X-Pack Graph Elastic Cloud

4. Whoarewe?

5. Whoarewe? 600elasticians

6. Whoarewe? 600elasticians 32countries

7. Whoarewe? 600elasticians 270engineers 32countries

8. Whoarewe? 600elasticians 270engineers 32countries 100+milliondownloads

9. Thefounders:2012 Shay Uri Simon Steven

10. Nextfewhires:

11. Nextfewhires:CFO??

12. 6 DistributedBy Design

13. ‹#› Adistributedsystemisasoftwaresystemin whichcomponentslocatedonnetwork computerscommunicateandcoordinatetheir actionsbypassingmessages

14. Elasticsearchthesoftware, wasdistributedfromday1

15. Whatdoesadistributedsoftware anddistributed,opensource companyhaveincommon?

16. Lots

17. ‹#› Distributedsystems: communication 11

18. Asynchronous Communications

19. Email:Filtersincluded Timezone friendly

20. Email:Filtersincluded How we reached a decision

21. Emailtransparency

22. 15 Someemailbecomehistory

23. 16 Reply-allisfun!

24. 17 Emailsbecomet-shirts

25. 18 Loveisintheair

26. 18 Loveisintheair

27. 18 Loveisintheair

28. GitHuballthethings

29. 20 @mention someone directly on GH issue instead of discussing in Slack

30. 21 GitHubfornon-techstuff

31. Synchronous Communications

32. 23 Join any room Technical discussions in public Public communication will educate everyone Post a summary to email or GitHub

33. 24

34. 25 Meetings

35. 25 Dev Standups 25 Meetings

36. 25 25 Dev Standups Collapses 25 Meetings

37. 25 25 50 Demo DayDev Standups Collapses 25 Meetings

38. 25 25 Table Group 50 70 Demo DayDev Standups Collapses 25 Meetings

39. 25 25 Table Group 50 70 Demo DayDev Standups Collapses Collapses 7025 Meetings

40. 25 25 Table Group Black Belt Session 50 70 140 Demo DayDev Standups Collapses Collapses 7025 Meetings

41. 25 25 Table Group Black Belt Session Cross Product/  Per Product Sync 50 70 140 200 Demo DayDev Standups Collapses Collapses 7025 Meetings

42. 26 Meetingsareopen:devcal

43. 27 Zoomvideoconferencing

44. 28 Persistentzoomsession AlwaysOnZoom:hopon,hopoff

45. 29 Recordmeetingsforposterity

46. It'snotjustvirtual

47. Engineeringall-hands:2xayear

48. Engineeringall-hands:2timesayear Vision, long term plans Talks from CEO, VPs and investors 2 days team time 1 day cross product 1 day fun activities

49. Engineeringall-hands:meetingswithaview!

50. Engineeringall-hands:funday!

51. 35 dev process Agile, Waterfall

52. 36 Consensus based

53. ‹#› GitHubtotrackthings

54. ‹#› FunwithGitHublabels

55. 39 Jira-ifyingGitHubwithWaffle.io

56. 40 PullRequests:PeerReview

57. 41 LGTMs == ACKs

58. Releases

59. 43 Before:Independentreleases

60. Timebasedreleases

61. 45 ReleaseProcess:Timebased x.y.z —> major.minor.patches

62. Release:Trainanalogy

63. ReleaseProcess:Timebased Merge when ready and scalable Otherwise catch the next train No pressure on devs for pushing features

64. 48 Teamdynamic

65. How’stheorgstructure Flat org Self organising teams Highly available

66. 50

67. Hirethebesttalentfromanywhere Globallydistributed

68. Anodehasmanyroles

69. Engineers arenodes

70. Engineers areevangelists

71. Engineers writeblogs

72. Engineers dosupport

73. Engineers writedocumentation

74. Engineers haveautonomy

75. 54 node discovery node looking for other nodes in elastic

76. 55

77. Hiring “how many golf balls fit in an airplane ?”

78. Hiring “how many golf balls fit in an airplane ?”

79. Hiring No puzzle questions Each team has different interview styles Technical and team fit for distributed environment

80. Nodesareindependent

81. 59 0 10 20 30 40 50 0-3 3-6 9-12 12-15 15-18 18+ Averageexperience

82. OnBoarding:Mentoring Day 1 High touch mentoring Mentor != Manager

83. OnBoarding:X-School Week-long orientation in Mountain View, CA Meet team leads, product team Big Picture: Understand business functions

84. 62 Takeaways

85. Keytakeaways Transparency & openness

86. Keytakeaways Trust by default

87. Keytakeaways Don’t build processes around mistakes

88. Keytakeaways Progress over perfection

89. Inclosing… They say it won’t work at 50, 100, 500..

90. Questions?

91. Moreresources Initially presented as OSCon, Austin: https://conferences.oreilly.com/oscon/oscon-tx/public/schedule/detail/56992 https://www.elastic.co/elasticon/conf/2016/sf/inside-elastic-engineering https://www.elastic.co/elasticon/conf/2017/sf/on-distributed-systems-and-distributed-teams https://zachholman.com/posts/how-github-works/ Fonts and slide design were inspired by Zach Holman: https://zachholman.com/posts/slide-design-for-developers/

Elastic - From 50 to 270, how to scale a distributed engineering team

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Elastic - From 50 to 270, how to scale a distributed engineering team