Empowering Your Users: Maximizing the Content Management Experience
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The document discusses the impact of a poor content management authoring experience, highlighting issues such as increased defect tickets and decreased platform reputation. It provides practical tips for improving the content management process by understanding the perspective of content authors and enhancing user experience. The emphasis is on the continuous nature of refining the user experience rather than viewing it as a one-time consideration.
Empowering Your Users: Maximizing the Content Management Experience
- 1. #SitecoreSYM#SitecoreSYM MaximizingThe Content Management Experience Presented By: Jeffrey Rondeau @JRondeau16 © 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners. 1
- 2. #SitecoreSYM 2 • Bad client temperature. • Increase in defect tickets. • Large communication overhead. • Decrease in platform reputation. • Clients less likely to utilize more advanced features. Effects of Poor Authoring Experience © 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.
- 3. #SitecoreSYM 3 • Ideas on incorporating content management experience into process. • Tips to put yourself in the shoes of the content author. • Practical working examples for use on your projects. Outcomes andTakeaways © 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.
- 4. #SitecoreSYM How many people currently haveUX as part of their process? © 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners. 4
- 5. #SitecoreSYM Sweat the details © 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners. 5
- 6. #SitecoreSYM Content management user experience is not a one time conversation © 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners. 6
- 7. #SitecoreSYM Can we complete (nearly) everythingin our user stories using the experience editor? © 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners. 7
- 8. #SitecoreSYM Demo © 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners. 8
- 9. #SitecoreSYM 9 A. Billboard B. Content Panel C. Banner D. None of the above The Importance of Imagery © 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.
- 10. #SitecoreSYM 10 The Importance of Imagery © 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.
- 11. #SitecoreSYM Questions? bit.ly/2NuRuGb Jeff Rondeau [email protected] @JRondeau16 © 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners. 11
- 12. #SitecoreSYM FOR DISCUSSION PURPOSESONLY. Sitecore Confidential and Proprietary. © 2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners. © 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners. 12