Ensuring Successful Office 365 Tenant to Tenant Migration SharePoint Saturday Barcelona 2017 #spsbcn
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The document outlines a case study on the tenant-to-tenant migration of Office 365 during a merger between two organizations, focusing on the migration strategy, project timeline, and the challenges faced. Key components include separation of tenancies, content migration, and the configuration of various Office 365 services, alongside substantial cost savings on licenses. It details the various phases of migration, including Active Directory and Exchange Online, as well as resource challenges encountered throughout the process.
Ensuring Successful Office 365 Tenant to Tenant Migration SharePoint Saturday Barcelona 2017 #spsbcn
- 1. Ensuring Successful Office 365 Tenant to Tenant Migration Chirag Patel @techChirag
- 2. Thanks to our Sponsors Silver Gold Raffle Organized by
- 3. #SPSBCN@techChirag Chirag Patel [email protected] Twitter: @techChirag LinkedIn: @techChirag Founder of Patel Consulting, London UK Engaged with Office 365 since 2012, SharePoint & SQL Server since 2001 Deployment & Consultancy Services, Upgrades & Migration and Development Trusted Associate for Microsoft Partners Speaker at #Collab365 & #SPSEvents Fundraiser and Cyclist
- 5. #SPSBCN@techChirag Client Merger and Acquisition Current Organisation • 60 Year old Global Retail Organisation • £4 billion Revenue • 800+ Stores Target Organisation • 35 Year old Household Hardware Organisation • £1.5 billion Revenue • 250+ Stores
- 6. #SPSBCN@techChirag Business Drivers Global Retailer Merger and Acquisition Separation of Office 365 tenancy, content migration to new Office 365 tenant New call centre operation Trim down to role based store email addresses for efficiency Cost driver: Office 365 licenses saving p.a. of £414k
- 7. #SPSBCN@techChirag Office 365 Environments Current • Size of Tenant = 14 TB • Number of users = 14000 • No. of Site Collections = 300 • OneDrive For Business Sites = 14000 • Services: Intranet, Apps, OneDrives, Groups, Planner, Video Target • Size of Tenant = 1.5 TB • Number of users = 5000 • No. of Site Collections = 50 • OneDrive For Business Sites = 1200 • Services: Intranet, Apps, OneDrives, Groups, Video
- 8. #SPSBCN@techChirag Office 365 Dev/Test Environments Base Configuration in Azure 1. Create the virtual network 2. Configure Domain Controller 3. Configure Application Server 4. Configure Client 1 Machine Create an Office 365 trial subscription 1. Sign up (or Client 1) 2. Create Global admin account Configure your Office 365 trial subscription Add new users and assign them E5 licenses Create new SharePoint Online team sites https://technet.microsoft.com/en-us/library/mt771177.aspx
- 9. #SPSBCN@techChirag Project Timeline •Domain Switch over •Differential Migrations •Go Live May 2017 •Intranet test migrations and bespoke solutions •SharePoint Migration •OneDrive Migration Apr 2017 •Exchange Mailbox Migrations •Quick SharePoint Migration Analysis Mar 2017 •Office 365 Tenant Deployment •Setup Skype For Business Federation and Synchronised Identity Oct 2016 •Strategy and Architecture Designs •Active Directory, Exchange, SharePoint, OneDrive Aug 2016
- 10. #SPSBCN@techChirag Migration Analysis • No access, no discovery • Migration tool password entry through supervision • Identify whether or not current organisation employees actually access which respective site collections • Operate on couple of principles: • We are separating therefore we need to bite the bullet, similar outcome to the “do we federate”, which was we won’t be. • Rely on the safe guard of data principle - copy our SharePoint site, leaving the original in place and intact so that if current organisation needs to get to data, it is still there.
- 11. #SPSBCN@techChirag Office 365 Tenant Deployment Steps Deploy New O365 Tenant Setup Azure AD Connect to Synchronis e E3 Users from the new domain Configure new admin accounts for O365 Services on new tenant Add target organisatio n domain to the new tenant Assign O365 licenses to the new tenant Set O365 Tenant purpose and DNS Configurati on Customise Tenant branding through Azure Portal and Admin Center
- 12. #SPSBCN@techChirag Integration Config. between two tenants
- 13. #SPSBCN@techChirag SharePoint Migration Stages Source Destination unlicensed Destination licensed
- 15. #SPSBCN@techChirag Migration Project Phase: Active Directory • Configure DNS forwarders and confirm name resolution • Configure 2 way Trust relationship between current and target domains • Ensure domain policies (Security & Auditing), OU structure and core GPOs are in place • Import and Migrate AD user and security groups accounts from current onto target domain • Validate migration of the AD users and groups • Configure AD users and Synchronise to O365 using AD connect
- 16. #SPSBCN@techChirag • Pre-migration: create migration batches for users • Email accounts synchronisation for batch users • Remove current domain from source Office 365 Tenant • Validate domain change to currentdomain1 • Run migration script to modify source names • Add current domain to target domain area • MX record cutover and DNS records completion • Set default domain and apply to migrated mailboxes • Activate and assign Office 365 licenses to all users Migration Project Phase: Exchange Online
- 17. #SPSBCN@techChirag • Run a script to migrate full content • Identify and fix issues • Visual inspection of source and destination for comparison • Perform any clean up tasks and save migration logs • Post Migration Tasks • Rework Homepage (JavaScripts, search web parts) • Rework Site Themes • Incremental Migrations Testing • Run script for incremental migrations for the sites • Identify, fix any issues from the incremental migrations Migration Project Phase: SharePoint Online
- 18. #SPSBCN@techChirag Migration Challenges • Large Site collections – Migration tool limitations to 30GB • Migrating Groups site to SharePoint – only content and not conversations or calendars • Term store migration using SharePoint PnP export and import • Video Channels creation prior to content migration • OneDrive with subsites from “Create Sites” option • Single Environment for Intranet testing and deployment of bespoke code • Office 365 Bandwidth Throttling
- 19. #SPSBCN@techChirag Resource Challenges 2 FTE SharePoint Specialists to meet the migration workloads Additional Virtual Machines Provisioning Additional Migration Tool Licensing Additional Migration Software Intranet Migration inadequate resource
- 20. #SPSBCN@techChirag Introducing the SharePoint Migration Tool from Microsoft
Editor's Notes
- #2: This session will take you on a journey of real world scenario of Office 365 tenant to tenant content migration encompassing SharePoint Online site collections, Office 365 Groups, OneDrive For Business and Office 365 Video with aggressive timeline and deadline for a global retail organisation. We will cover: - Examining the pitfalls of migrating to a new Office 365 tenant - Introducing new standards for consistent structure - Phases of project and how they determined what each phase would involve - Highlighting technical difficulties encountered and how they were overcome You will Learn: How to better plan for Office 365 migration Gotchas for Office 365 tenant to tenant migration Phases of migration project
- #3: Use this as the first slide in your slide deck
- #5: SPS Events Barcelona (2017) - Ensuring Successful Office 365 Tenant to Tenant Migration SharePoint Saturday Belgium (2017) - Building the Perfect Office 365 Tenant SPS Events Cambridge (2017) - Ensuring Successful Office 365 Tenant to Tenant Migration SPS Events London (2017) - Building the Perfect Office 365 Tenant SharePoint Saturday Belgium (2016) - Power Users Guide to Office 365 Collab365 Global Conference (2016) - Changing the way you work with Modern SharePoint Team Sites and Office 365 Groups SPS Events London (2016) - SharePoint Upgrade or Migration, or is it both? SPS Events London (2016) - Bringing your data to life using Power BI SPS Events Madrid (2016) - SharePoint Upgrade or Migration, or is it both? Collab365 Summit (2016) - Power Users Guide to Office 365 SharePoint User Group Cambridge (2016) - Securing SharePoint environment and its content SharePoint User Group London (2015) – Ask the Experts Panel Contributor Collab365 Global Conference (2015) – Transforming your staff to use Office 365 collaboration tools to increase their productivity SPS Events London (2015) – Evolving with Office 365 and SharePoint Collaboration Tools SharePoint User Group London (2015) – Replacing your file share with SharePoint 2013 Farm SPS Events Paris (2015) – Validating SharePoint 2013 Farm Before Go-Live SharePoint User Group London (2014) – Ask the Experts Panel Contributor SPS Events UK (2014) - Improving Productivity with SharePoint centric Office collaboration tools. SharePoint Saturday UK (2013) - Lighting up SharePoint with Office 365 Project Online. SharePoint Saturday UK (2012) - End User SharePoint Designer 2010 & InfoPath 2010. SharePoint Saturday India (2012) - Running SharePoint 2013 Farm in the Cloud. SharePoint Saturday UK (2011) - SharePoint Application Showcase.
- #6: Current Organisation: Global organisation based in USA with UK subsidiary organisation Target Organisation: Global organisation based in Australia with UK Subsidiary organisation Engaged as SharePoint Architect and responsible for delivering SharePoint services, OneDrive, Office 365 Groups and Intranet. Proof of concept migration appraisals and activities
- #7: First time target org has been exposed to paying for store office 365 subscriptions. Always managed by source org, on a fantastic deal with Microsoft. Therefore with the target store approach and the opportunity to reduce subscriptions annual costs, Store Operations keen to simplify and reduce. The new contact centre providing an additional leverage point, both business units want to deliver new business processes supported by email, therefore start from scratch now, not reengineer later Benefit: 14,500 less accounts to migrate from source org.
- #8: Source organisation O365 tenant based in USA mixed with other subsidiary organisations. Target organisation O365 tenant based in Australia and new O365 tenant provisioned in Europe. Planner was left out as no clear migration path. Future Improvement: MS Ignite announcement - Single O365 tenant data residing in multi-geo locations.
- #10: SharePoint migration strategy and high level designs were produced but with no traceable requirements other than business objectives. Therefore making difficult to define services targeted for end user. No Test or UAT environments for bespoke intranet – all activities in different site collections, impacts on search results showing duplicate content, etc. No migration tool appraisal – unable to test scenarios and content loads
- #14: Migration process broken down into two high level stages. Unlicensed stage: overall environment and structure provisioned - are one off configurations that undergo little or no change in the source. i.e. taxonomy, user profile properties, content types. Licensed stage: users, content and applications for SharePoint online migrated and provisioned. Prior to be being licenced, it isn’t possible to align content, users and permissions without the user existing in the destination
- #15: Hosting the tool on a Virtual Machine Azure - entire process occurs within the Microsoft cloud reducing latency and subject to less data transfer throttling during the migration. 20 VMs for hosting SharePoint Migration Tool 20 SharePoint Migration Tools licenses Dedicated for Site Collections Batches of OneDrive Migrations
- #16: Seamless migration/synchronisation of user/group accounts from legacy forest to new UK forest, helping to facilitate the Office 365 migration.
- #17: Automated the creation of 2600 mailboxes for the new tenant. Additionally, each mailbox configured with Advanced Threat Protection for security and analytics, and depending on the type of mailbox, synchronised from the on-prem AD through Azure AD Connect.
- #18: Migrated 50 site collections from one tenant to another tenant. Migrated both Out Of The Box and heavily customised sites. Migrated 1200 one drives in batches to split the load on dedicated virtual servers Office 365 Group sites were migrated using SharePoint connector that only brought files and not conversations. Office 365 Video portal was not supported by the migration tool so new channels were created manually and subsequently video content was migrated into respective channels using the migration tool.
- #21: https://support.office.com/en-us/article/Introducing-the-SharePoint-Migration-Tool-9c38f5df-300b-4adc-8fac-648d0215b5f7